Free
Children allowed

Facilities

Offsite parking discounted rates available
Room service
Terrace
Tour desk
Ironing service
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
Grocery deliveries
Outdoor furniture
See all facilities

Review Highlights

Cons:
High fees for pets
No restaurant available
Increased charges compared to app pricing

Categories

Cleanliness
6.44
The review indicates dissatisfaction with the additional charge for having a pet, suggesting issues with cleanliness or excessive policies regarding pets.
Service
8.41
Service was standard for this hotel tier, although there were concerns regarding pricing discrepancies.
Location
8.45
Standard location for a hotel of this category, no specific comments provided.
Room Quality
8.4
No specific issues were raised regarding the room quality, assumed to be adequate.
Amenities
6.43
Noted lack of an on-site restaurant, which negatively impacts overall amenities.
Value for Money
6.39
The discrepancy in billing raises concerns about the value for money provided by the hotel.
Food and Beverage
5.44
The absence of a restaurant indicates a poor rating in this category.
Overall Experience
7.61
Mixed feelings about the experience; overall dissatisfaction due to unexpected costs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:23

Property Description

Luxurious Accommodation
Hotel Anzea offers elegant rooms with modern amenities such as free WiFi, flat-screen TVs, and private bathrooms. Some rooms even feature a balcony with stunning city views.

Convenient Facilities
Guests can take advantage of free private parking, a business center, and a 24-hour front desk for all their needs.

Explore Anserma
Located in Anserma, guests can enjoy cycling and other activities in the area. The hotel's terrace provides a perfect spot to relax after a day of exploring.

Experience comfort and convenience at Hotel Anzea. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for COP 20,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 7 reviews
Cleanliness: 6.44
Service: 8.41
Location: 8.45
Room Quality: 8.4
Amenities: 6.43
Value for Money: 6.39
Food and Beverage: 5.44
Overall Experience: 7.61
M
María Margarita • couple • co
10
2026-02-25 • via Nuitee
• solo_traveller • pa
9
2025-08-12 • via Nuitee
• family_with_children • co
8
NO LLEVES MASCOTA, TE COBRAN EXACTAMENTE IGUAL QUE UNA PERSONA ADICIONAL Y SIN ACOMODACION CANINA.
Cons:

El cobro por mascota es la primera vez en la historia que nos pasa esto. Fueron $40.000 solo por tenerlo dentro de mi habitación y durmiendo, obviamente, como siempre en el suelo. Realmente me pareció absurdo.

2025-08-04 • via Nuitee
• solo_traveller • co
7
Pude descansar , pero salí lo más rápido de allí que pude.
Pros:

No hubo, no tiene restaurante

Cons:

Por la app de booking me decia que tenia un precio de 114.000 y me combraron 160.000 .

2025-07-19 • via Nuitee
A
Alejandra • couple • co
8
2025-07-04 • via Nuitee
H
Helen • young couple • gb
3
Avoid this hotel. Horrible experience.
Pros:

Clean

Cons:

V noisy.
Poor wifi.
The staff were so rude at checkout, we were made to feel like criminals. Upon checkout, a member of staff went to inspect the room, then returned holding a towel which had got a mark on it. Then she phoned her boss, said we were tourists/foreigners. Consequently, we were told we had to pay a 20,000 pesos deposit in case they couldn’t get rid of the mark. They said if we left our bank details they would return the deposit. Disgusting attitude.

2024-12-12 • via Nuitee
L
Lopez • group • ch
8
Great if you like to come early to sleep.
Pros:

Stuff was very friendly, place was really nice, clean and well organized.

Cons:

They have a time for closing the access to the hotel to midnight, that I found really bad, it should be improved.

2024-03-07 • via Nuitee