Hotel Bestmark Platino en Chapinero Bogota

Hotels
7.4 (968 reviews)
Avenida Carrera 14 # 51-39, Chapinero , Bogotá , co

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Access difficulties
Service complaints

Categories

Cleanliness
6.23
Mixed reviews regarding cleanliness; some complaints about dirty towels and bedding.
Service
7.7
Generally positive feedback on friendly staff, though some negative comments about reception service.
Location
7.74
Excellent location feedback, but some concerns about difficult access due to construction.
Room Quality
6.69
Rooms described as comfortable, but issues with light entering and some found amenities lacking.
Amenities
7.22
Amenities like breakfast are appreciated, but improvements suggested for various services.
Value for Money
8.18
Good value compared to price, decent quality highlighted.
Food and Beverage
8.23
Breakfast praised, particularly the chocolate, with minor suggestions for improvement.
Overall Experience
7.2
Overall positive experiences, with a few significant complaints impacting the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:40

Property Description

Convenient Location
Hotel Bestmark Platino is strategically located in Bogotá, just 1.4 km from El Campin Stadium and Movistar Arena. Surrounded by theatre venues and restaurants, a Transmilenio station is conveniently situated only 100 meters away.

Comfortable Accommodation
All rooms at Hotel Bestmark Platino are equipped with a flat-screen TV and a private bathroom, ensuring a comfortable stay for all guests. The 24-hour front desk adds to the convenience and efficiency of the hotel.

Proximity to Key Locations
With El Campin Coliseum at 1.7 km, Corferias International Exhibition Center at 2.8 km, and the Ministry of Foreign Affairs passport office just 300 meters away, Hotel Bestmark Platino offers easy access to important destinations. Book now to experience convenience and comfort in Bogotá!

Important information:

Please note that for reservations of more than 10 rooms, special conditions apply. Please contact the property for further information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 968 reviews
Cleanliness: 6.23
Service: 7.7
Location: 7.74
Room Quality: 6.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 7.2
P
Palacios Ramos • couple • co
1
Un error fatal
Pros:

Nada

Cons:

La atención es terrible, la actitud de servicio de las personas de recepción deja muchísimo que desear, las camas super incómodas y las habitaciones se ven mejor en fotos

2026-02-14 • via Nuitee
A
Alexis • solo_traveller • co
7
2026-02-14 • via Nuitee
L
LAURA • couple • ar
8
2026-02-13 • via Nuitee
S
Sergio • solo_traveller • co
10
2026-02-12 • via Nuitee
A
Alvarado • couple • ve
6
Pros:

Muy buena ubicación, el personal que atiende es súper amable.

Cons:

El desayuno era rico pero podrían hacerlo un poco más variado, se escucha ruido en las noches por parte de los otros huéspedes, la cama no era tan cómoda.

2026-02-12 • via Nuitee
J
Juan Sebastián • solo_traveller • co
9
2026-02-12 • via Nuitee
C
Carlos Julio • couple • co
10
2026-02-12 • via Nuitee
R
Roy • couple • co
9
Pros:

La ubicación, el precio.

Cons:

Esta un poco deteriorado.

2026-02-12 • via Nuitee
D
Diana • family_with_children • co
10
Pros:

La ubicación super central

2026-02-11 • via Nuitee
K
Katherin • solo_traveller • co
10
2026-02-11 • via Nuitee
D
Diana Patricia • family_with_children • co
10
2026-02-11 • via Nuitee
R
Rafael • couple • co
7
2026-02-11 • via Nuitee
R
Richard Antonio • solo_traveller • co
1
Cons:

Very bad the controlled for the TV not working they did not give me no towel the break fast is very small

2026-02-10 • via Nuitee
O
Obando nieves • solo_traveller • co
8
2026-02-10 • via Nuitee
L
lina maria cortes • couple • co
6
Para 1 noche está bien
Pros:

La atención del personal y el desayuno

Cons:

Habitación muy pequeña para dos y con un o oo de humedad

2026-02-09 • via Nuitee
M
Marin • extended_group • co
6
Esperaba algo mejor
Pros:

nos gusto el desayuno

Cons:

La atención del personal de recepción

2026-02-09 • via Nuitee
L
lina maria cortes • solo_traveller • co
6
Buen hotel
Pros:

Cómoda habitación

Cons:

Muy pequeño el desayuno y sin opciones solo lo que hay , lento el wifi , ruido.

2026-02-09 • via Nuitee
J
Juan Pablo • solo_traveller • co
10
Exelente hotel
Pros:

Todo estuvo muy limpio y el hotel tiene muy buen aspecto

Cons:

Nada en especifico

2026-02-09 • via Nuitee
B
Brayan Alexander • couple • co
10
2026-02-08 • via Nuitee
G
garcia • couple • co
3
Pros:

Solo la ubicación

Cons:

Los cuartos huelen a húmedo

2026-02-08 • via Nuitee