Hotel Bestmark Platino en Chapinero Bogota

Hotels
7.4 (1006 reviews)
Avenida Carrera 14 # 51-39, Chapinero , Bogotá , co

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Access difficulties
Service complaints

Categories

Cleanliness
6.23
Mixed reviews regarding cleanliness; some complaints about dirty towels and bedding.
Service
7.7
Generally positive feedback on friendly staff, though some negative comments about reception service.
Location
7.74
Excellent location feedback, but some concerns about difficult access due to construction.
Room Quality
6.69
Rooms described as comfortable, but issues with light entering and some found amenities lacking.
Amenities
7.22
Amenities like breakfast are appreciated, but improvements suggested for various services.
Value for Money
8.18
Good value compared to price, decent quality highlighted.
Food and Beverage
8.23
Breakfast praised, particularly the chocolate, with minor suggestions for improvement.
Overall Experience
7.2
Overall positive experiences, with a few significant complaints impacting the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:40

Property Description

Convenient Location
Hotel Bestmark Platino is strategically located in Bogotá, just 1.4 km from El Campin Stadium and Movistar Arena. Surrounded by theatre venues and restaurants, a Transmilenio station is conveniently situated only 100 meters away.

Comfortable Accommodation
All rooms at Hotel Bestmark Platino are equipped with a flat-screen TV and a private bathroom, ensuring a comfortable stay for all guests. The 24-hour front desk adds to the convenience and efficiency of the hotel.

Proximity to Key Locations
With El Campin Coliseum at 1.7 km, Corferias International Exhibition Center at 2.8 km, and the Ministry of Foreign Affairs passport office just 300 meters away, Hotel Bestmark Platino offers easy access to important destinations. Book now to experience convenience and comfort in Bogotá!

Important information:

Please note that for reservations of more than 10 rooms, special conditions apply. Please contact the property for further information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 1006 reviews
Cleanliness: 6.23
Service: 7.7
Location: 7.74
Room Quality: 6.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 7.2
H
Hernando • solo_traveller • co
10
2026-04-18 • via Nuitee
H
Hernando • solo_traveller • co
10
2026-04-18 • via Nuitee
V
Valencia • solo_traveller • co
8
2026-04-17 • via Nuitee
S
Santiago • couple • co
10
No súper bien
Pros:

Sus habitaciónes

Cons:

Pues un poquito el tema del TV pero todo estuvo súper bien

2026-04-17 • via Nuitee
J
Jose • solo_traveller • co
10
2026-04-16 • via Nuitee
G
Gabriela • solo_traveller • co
8
Pros:

Es cómodo y está bien ubicado

Cons:

Lastimosamente la vía principal que pasa justo por el frente esta en construcción y dificulta el acceso

2026-04-15 • via Nuitee
E
ERIKA JOHANA • solo_traveller • co
10
2026-04-15 • via Nuitee
M
Melissa • couple • do
9
2026-04-15 • via Nuitee
Y
Yesenia • solo_traveller • co
9
Si
Pros:

Si

Cons:

Si

2026-04-14 • via Nuitee
V
Villada Garzon • solo_traveller • co
10
Descuido
Pros:

Ubicación

Cons:

Me toco ir a la recepción por la toalla ya que la habitación no tenía

2026-04-14 • via Nuitee
S
Stephanie • couple • co
4
2026-04-13 • via Nuitee
J
Juan José • solo_traveller • co
8
2026-04-13 • via Nuitee
R
Regnault • solo_traveller • ve
10
2026-04-13 • via Nuitee
W
Wendy • couple • co
8
2026-04-12 • via Nuitee
C
Camilo • solo_traveller • co
8
2026-04-12 • via Nuitee
M
Marcella • couple • br
4
Não me hospedaria novamente…
Pros:

As recepcionistas foram gentis. O banheiro estava limpo ao menos, e chuveiro era muito bom.

Cons:

Me decepcionei quando cheguei, já era muito tarde, teria menos de 12 horas de pernoite por lá, e quando fui dormir o lençol estava com aparência usada, amassado, com fio de cabelo e com manchas. Tivemos que nós mesmos trocar o lençol, pegando na Recepção.

2026-04-12 • via Nuitee
D
Diana Marisol • couple • co
6
Pros:

Normal básico

Cons:

El desayuno terrible todos los días lo mismo y el jugo siempre agrios muy malo la verdad

2026-04-12 • via Nuitee
A
Angie castro • solo_traveller • co
9
Pros:

Esta de acuerdo a la descripción. Además pude hacer el check in más tarde de lo usual y no hubo problema.

2026-04-11 • via Nuitee
F
Ferro • solo_traveller • co
5
Pros:

El desayuno estuvo bien

Cons:

No me gusto el servixio al cliente y las habitaciones no son como las fotos

2026-04-11 • via Nuitee
C
Carolina • couple • co
1
Desastroso
Pros:

Nada

Cons:

Estaba sucio, paredes con humedad, toallas manchadas, me pidieron el dinero en efectivo, mala atención, había un olor fuerte a humedad.

2026-04-11 • via Nuitee