Hotel Puerta Santander

Hotels
8.7 (1497 reviews)
Abilio García Barón, 1 - Parque Empresarial Nueva Montaña , Santander , es

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean rooms
Good breakfast
Cons:
Inconsistent heating
Odors in some communal areas

Categories

Cleanliness
8.26
Many reviews noted cleanliness, but some mentioned odors in communal areas diminishing the impression.
Service
9.03
Multiple reviews highlighted friendly and attentive staff, contributing positively to the experience.
Location
8.87
Proximity to the ferry port and other locales was appreciated, despite some indicating it wasn't central.
Room Quality
8.62
Modern, comfortable rooms received favorable mentions, with some concerns on temperature control.
Amenities
8.55
General amenities were well-received, with some specific remarks about heating and air conditioning.
Value for Money
8.71
Good perceived value based on room quality and breakfast offerings.
Food and Beverage
8.66
Breakfast quality received positive feedback, although some instances of food coming cold were noted.
Overall Experience
8.93
Guests generally expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 11:18

Property Description

Modern Rooms with Garden Views
Enjoy bright and modern rooms with garden views equipped with a flat-screen TV, safe, and a private bathroom.

Convenient Amenities
Benefit from free Wi-Fi, a 24-hour reception for luggage storage and tourist information, and an on-site bar.

Pet-Friendly Accommodation
Only dogs weighing a maximum of 20 kilos are allowed in specific rooms, making it an ideal choice for pet owners.

To book your stay at Hotel Puerta Santander and experience these amenities, visit our website or call us now.

Important information:

Reservations of 5 or more rooms or 10 or more nights may be subject to special policies and supplements.

Upon arrival, guests must present the credit card used to make the reservation. If none of the guests is the owner of the credit card used for the reservation, the property must be contacted in advance.

Once the free cancellation period has ended, and even if the reservation does not require advance payment, the hotel may send a link to a secure payment platform to pay the amount of the stay.

The Hotel is smoke-free. According to Law 28/2005, smoking is prohibited in the rooms and in the rest of the public areas of the Hotel. In case of noncompliance, the Hotel will proceed to charge your credit card €150 for extra cleaning and sanitation.

Please note that baby cots/cribs are subject to availability and must be confirmed by the property.

Please note that dogs maximum 20KG are only allowed upon request and subject to approval. Additional 20 Euro charge per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 20 per person per night when using an existing bed.
    Children from 2 years old to 16 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1497 reviews
Cleanliness: 8.26
Service: 9.03
Location: 8.87
Room Quality: 8.62
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.66
Overall Experience: 8.93
C
Coşkun • solo_traveller • tr
7
Pros:

Odalar büyük ve rahat.

Cons:

Havlular daha yeni olabilr.

2026-07-18 • via Nuitee
S
Santiago Sáez León • solo_traveller • es
10
Pros:

La habitación y el silencio

Cons:

Un poco lejos del centro

2026-07-18 • via Nuitee
S
silvia • family_with_children • it
10
Ottimo anche se fuori da centro
Pros:

Pulito, nuovo e comodo se sei in macchina, consiglio
Gentili

Cons:

Nulla

2026-07-17 • via Nuitee
C
Cristiano • couple • it
8
Hotel idoneo per un soggiorno breve
Pros:

Camera comoda e pulita, bagno grande.

Cons:

Direi una cosa non positiva più che negativa, perché al momento della prenotazione ne ero a conoscenza, la distanza dal centro.

2026-07-17 • via Nuitee
E
Els • extended_group • be
8
Kort eerste verblijf in reis door N Spanje
Pros:

Bewaakte gratis en grote parking
Ontbijt was zeker in orde. Veel versgemaakte producten dus voor elk wat wils.
10 min van centrum.

Cons:

Niks aan te merken

2026-07-17 • via Nuitee
L
Lourdes • extended_group • es
9
2026-07-15 • via Nuitee
D
dounia_z • solo_traveller • fr
7
Pros:

Parking gratuit inclus.
Emplacement stratégique pour les différents axes routiers.
Petit déjeuner avec du choix.

2026-07-15 • via Nuitee
T
Teresa • solo_traveller • es
10
Great stop
Pros:

We stayed here before, ideal to pick the Ferry up as only 10 minutes, away.
Staff are lovely and friendly.

Cons:

Birthing to dislike.we shall return

2026-07-15 • via Nuitee
A
Ayala Alloza • solo_traveller • es
9
Pros:

La ubicación perfecta. El desayuno de 10.

2026-07-15 • via Nuitee
M
Mirela • family_with_children • ro
7
Too expensive for what it offers
Pros:

cleanliness and comfortable beds

Cons:

The restaurant: very bad and expensive food; due to the location (close to the airport) we couldn't find any alternative options for the meal; we couldn't eat almost anything; the waiter realized that we didn't like it, but didn't react at all

2026-07-14 • via Nuitee
N
Narcis • solo_traveller • es
9
2026-07-14 • via Nuitee
N
Nunes • solo_traveller • es
9
Pros:

Tudo

Cons:

Nadie

2026-07-13 • via Nuitee
S
sonia • couple • es
10
Fantanstico
Pros:

super bien!! ylas chicas del check in genial!! muchas gracias por estancia!! espero volver a veros pronto...

2026-07-13 • via Nuitee
C
Carlos • couple • es
4
2026-07-12 • via Nuitee
M
Moreno Henriquez • solo_traveller • es
8
Pros:

Lo que más me gustó fue que mi hijo tuviera su propio espacio y su propio baño. Él estaba privado. Las camas muy cómodas y buenas almohadas. Estaba todo muy bien limpio. La ducha grande. Tiene parking lo que es un punto grande a su favor. Tiene comercios muy cerca. Gasolineras y la salida a la autopista también cerca lo que facilita el salir a ver la ciudad.
El personal muy agradable. El buffet para el desayuno bastante completo y no paraban de ir reponiendo lo que se agotaba.

El hotel muy tranquilo por las noches para descansar.

En resumen recomiendo este hotel para ir de vacaciones y conocer la ciudad y pueblos del alrededores.

2026-07-12 • via Nuitee
P
Palmira • solo_traveller • es
10
Pros:

Nos gustó mucho y la atención de Marta excelente muy agradable

2026-07-12 • via Nuitee
D
David • solo_traveller • es
7
2026-07-12 • via Nuitee
L
Lluisa • solo_traveller • es
8
Pros:

El hotel ha cumplido las expectativas. Amabilidad por parte de sus empleados. Un plus para German que nos atendio muy bien indicando los mejores sitios para conocer Cantàbria. Muchas gracias

Cons:

Que la dutxa no marxe el agua bien . Aunque el formato sea excelente

2026-07-12 • via Nuitee
M
María de las Viñas • family_with_children • es
10
2026-07-11 • via Nuitee
R
Raisa • family_with_children • es
10
2026-07-11 • via Nuitee