Hotel Puerta Santander

Hotels
8.7 (1305 reviews)
Abilio García Barón, 1 - Parque Empresarial Nueva Montaña , Santander , es

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean rooms
Good breakfast
Cons:
Inconsistent heating
Odors in some communal areas

Categories

Cleanliness
8.26
Many reviews noted cleanliness, but some mentioned odors in communal areas diminishing the impression.
Service
9.03
Multiple reviews highlighted friendly and attentive staff, contributing positively to the experience.
Location
8.87
Proximity to the ferry port and other locales was appreciated, despite some indicating it wasn't central.
Room Quality
8.62
Modern, comfortable rooms received favorable mentions, with some concerns on temperature control.
Amenities
8.55
General amenities were well-received, with some specific remarks about heating and air conditioning.
Value for Money
8.71
Good perceived value based on room quality and breakfast offerings.
Food and Beverage
8.66
Breakfast quality received positive feedback, although some instances of food coming cold were noted.
Overall Experience
8.93
Guests generally expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 11:18

Property Description

Modern Rooms with Garden Views
Enjoy bright and modern rooms with garden views equipped with a flat-screen TV, safe, and a private bathroom.

Convenient Amenities
Benefit from free Wi-Fi, a 24-hour reception for luggage storage and tourist information, and an on-site bar.

Pet-Friendly Accommodation
Only dogs weighing a maximum of 20 kilos are allowed in specific rooms, making it an ideal choice for pet owners.

To book your stay at Hotel Puerta Santander and experience these amenities, visit our website or call us now.

Important information:

Reservations of 5 or more rooms or 10 or more nights may be subject to special policies and supplements.

Upon arrival, guests must present the credit card used to make the reservation. If none of the guests is the owner of the credit card used for the reservation, the property must be contacted in advance.

Once the free cancellation period has ended, and even if the reservation does not require advance payment, the hotel may send a link to a secure payment platform to pay the amount of the stay.

The Hotel is smoke-free. According to Law 28/2005, smoking is prohibited in the rooms and in the rest of the public areas of the Hotel. In case of noncompliance, the Hotel will proceed to charge your credit card €150 for extra cleaning and sanitation.

Please note that baby cots/cribs are subject to availability and must be confirmed by the property.

Please note that dogs maximum 20KG are only allowed upon request and subject to approval. Additional 20 Euro charge per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 20 per person per night when using an existing bed.
    Children from 2 years old to 16 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1305 reviews
Cleanliness: 8.26
Service: 9.03
Location: 8.87
Room Quality: 8.62
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.66
Overall Experience: 8.93
J
John • solo_traveller • gb
8
2026-05-09 • via Nuitee
P
Pepita • couple • es
8
Pros:

El personal ha sido fabuloso y encantador,tranquilidad para dormir y la ubicación para nosotros muy buena

2026-05-09 • via Nuitee
P
Pallo • couple • ar
8
Todo muy bien
Pros:

Si

2026-05-09 • via Nuitee
F
Francisco javier • family_with_children • es
8
Pros:

El personal muy amable y atento, las instalaciones muy buenas, buen desayuno y parking sin problemas, además acceso a agua fresca siempre

Cons:

Un poco alejado del Centro, aunque esto depende mucho de para que lo necesites

2026-05-08 • via Nuitee
A
Alona • family_with_children • ua
8
2026-05-08 • via Nuitee
Óscar Javier • couple • es
10
Pros:

El personal es muy amable, te ayudan en todo lo que pueden.

Cons:

Pensé que había cogido una habitación con cocina.

2026-05-08 • via Nuitee
K
Kevin • solo_traveller • gb
10
2026-05-07 • via Nuitee
M
Mabel • couple • us
10
2026-05-07 • via Nuitee
F
Filipov • solo_traveller • de
9
Nettes Hotel für kurzes Aufenthalt!!
2026-05-05 • via Nuitee
R
Robert • couple • gb
10
Brilliant location and staff.
Pros:

Great position for Ferry port 10mins, extremely quite location. Fabulous room with beautiful bedding and facilities.

Cons:

Nothing all good

2026-05-05 • via Nuitee
B
Bojana AP • extended_group • hr
10
2026-05-05 • via Nuitee
J
Javier • couple • es
9
Pros:

Limpio , comodo , fácil aparcamiento y desayuno completo

2026-05-04 • via Nuitee
S
Silvia • family_with_children • es
9
Me pareció un poco caro para lo lejos que está de la ciudad.
Pros:

Personal muy amable y atento. Muy limpio. Desayuno variado y completo.

Cons:

Está alejado de la ciudad

2026-05-04 • via Nuitee
L
Laura • family_with_children • es
10
Pros:

Aunque no está en el centro si vas con coche es muy buena opción con parking gratis, muy cerca del Corte Ingles. Camas muy cómodas. Buen desayuno buffet. Muy buen trato del personal.

2026-05-04 • via Nuitee
S
Sandra • couple • es
9
Para repetir
Pros:

La atencion del personal y la limpieza.

Cons:

Todo correcto

2026-05-03 • via Nuitee
Álvaro • family_with_children • es
8
2026-05-03 • via Nuitee
J
JANET • solo_traveller • gb
10
Pros:

Excellent stop off before the ferry - small cafe/bar where you can get something to eat. Very near the Hipercorte if you want to shop.
Lovely staff and good breakfast.

Cons:

Nothing.

2026-05-03 • via Nuitee
B
BEGOÑA • family_with_children • es
10
Excelente
2026-05-03 • via Nuitee
C
CARLOS • family_with_children • es
9
tranquilo y relajado
Pros:

Las camas eran grandes, el desayuno muy completo y tenia un buen aparcamiento exterior que no era de pago, la situación un poco alejada del centro, al lado de varios centros comerciales, por la noche muy tranquilo.

Cons:

En general está bien , no había nada que poder decir del establecimiento que estubiera mal.

2026-04-30 • via Nuitee
J
javier • couple • es
10
Buen sitio para dormir en Santander
Pros:

la atención de las recepcionistas y las chuches que daban en la entrada, elparking gratis tambien esta myy bien y en un buen lugar cerca de todo

Cons:

todo ok

2026-04-30 • via Nuitee