HOTEL TAYRONA IMPERIAL

Hotels
7.1 (8 reviews)
Calle 31 19-39 , Bucaramanga , co

Facilities

Room service
Terrace
Family rooms
Pets allowed
Tour desk
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Comfortable
Attentive staff
Cons:
Cleanliness issues
Dangerous neighborhood

Categories

Cleanliness
3.68
Negatively impacted by reports of bed bugs and cockroaches.
Service
9.15
Staff are described as very friendly and attentive.
Location
5.69
Mentioned to be in a dangerous neighborhood.
Room Quality
4.64
Mentioned issues with cleanliness led to a negative impact.
Amenities
9.17
Standard quality for this hotel tier.
Value for Money
7.63
Standard quality for this hotel tier.
Food and Beverage
9.18
Standard quality for this hotel tier.
Overall Experience
7.65
Mixed feelings with significant negatives but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:48

Property Description

Luxurious Shared Lounge & Terrace
Explore comfort and elegance in our shared lounge and terrace, perfect for relaxation and socializing.

Convenient Room Service & Tour Organizing
Enjoy the convenience of room service and let us help you make the most of your stay with our tour organizing services.

Close Proximity to Key Attractions
With major attractions like Acualago Water Park and CENFER Convention Centre just a short distance away, your stay at Hotel Tayrona Imperial promises excitement and convenience.

Book now and experience a perfect blend of comfort and convenience at Hotel Tayrona Imperial!

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.1
Based on 8 reviews
Cleanliness: 3.68
Service: 9.15
Location: 5.69
Room Quality: 4.64
Amenities: 9.17
Value for Money: 7.63
Food and Beverage: 9.18
Overall Experience: 7.65
O
Ortiz couple co
10
Súper cómodo
Pros:

Súper ordenado, limpio todo y el personal muy atentos y muy buena gente

2025-09-20 via Nuitee
F
Fidel styven solo_traveller co
10
Pros:

Excelente servicio

Cons:

Todo súper

2025-09-17 via Nuitee
T
Tiziana Zabara couple be
1
Un désastre
Pros:

Rien

Cons:

Un désastre. Nous sommes sortis vers midi pour fumer une cigarette devant l hôtel et nous nous sommes fais agresser par un gars qui semblait drogué. Heureusement la police est arrivée sinon je pense qu'il y aurait eu un problème.
Ensuite on a décidé de rester dans la chambre mais à 15h on s est rendu compte qu'il y avait des puces de lits et des cafards ! On est parti ailleurs vers 16h
Je déconseille cet endroit, c'est un quartier très dangeureux et infester d insectes !!!

2025-09-02 via Nuitee
F
Farkash couple il
6
2025-08-26 via Nuitee
J
Javier solo_traveller cl
10
Céntrico, tranquilo y limpia experiencia
Pros:

El personal de atención es muy gentil y es muy limpio

Cons:

Nada

2025-07-08 via Nuitee
M
Muñoz solo_traveller co
8
2025-07-03 via Nuitee
2
28 family with young children co
8
Very Good
Pros:

the peacefulness

Cons:

the place around the hotel was a little bit dangerous

2025-02-16 via Nuitee
S
Sean solo traveller us
4
Disappointing
Pros:

Cheap

Cons:

Cockroach infestation

2024-08-29 via Nuitee