Matsue Universal Hotel

Hotels
6.2 (1982 reviews)
471 Asahicho , Matsue , jp

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Facilities

Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Private parking

Review Highlights

Pros:
Good value for money
Convenient location
Cons:
Poor cleanliness
Old facilities

Categories

Cleanliness
4.41
Several reviews mention poor cleanliness and issues like unclean floors and bathrooms.
Service
6.88
Hotel staff were noted to be helpful, though some negative comments regarding service quality were made.
Location
7.92
The location is consistently praised for being close to the station.
Room Quality
5.87
Rooms are described as vintage but spacious; however, some issues with maintenance were noted.
Amenities
5.4
Amenities include meals but some aspects of the hotel feel outdated.
Value for Money
7.86
Value for money is praised highly, especially with meals included at a low price.
Food and Beverage
6.41
Food quality received mixed reviews, but the variety issue was acknowledged.
Overall Experience
4.88
The overall experience was mixed, with notable issues but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:25

Property Description

Convenient Location and Comfortable Stay
Situated in Matsue, Matsue Universal Hotel offers easy access to popular attractions like Lafcadio Hearn Memorial Museum and Lake Shinji. The air-conditioned rooms with private bathrooms ensure a comfortable stay for guests.

On-Site Restaurant and Parking
Guests can enjoy delicious meals at the hotel's restaurant and take advantage of the convenience of private parking available on site. The attentive staff is always ready to assist, ensuring a hassle-free experience for visitors.

Nearby Attractions and Airport Access
With Mizuki Shigeru Road and Atagoyama Park just a short distance away, guests can explore the area conveniently. Additionally, the proximity to Izumo Airport makes traveling to and from the hotel a breeze.

Book your stay at Matsue Universal Hotel now for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.2
Based on 1982 reviews
Cleanliness: 4.41
Service: 6.88
Location: 7.92
Room Quality: 5.87
Amenities: 5.4
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 4.88
H
HITOSHI • solo_traveller • jp
5
よかった。
Pros:

この価格で夕食、朝食付はお得だった。

Cons:

大浴場が素使用できなかったのは残念だった。

2026-06-27 • via Nuitee
壁屋 • solo_traveller • jp
4
虚偽の掲示？
Cons:

大浴場が復帰したと謳っていたが、実際はやってなかった。部屋の狭いシャワーで済ました。

2026-06-27 • via Nuitee
J
JUNICHI • solo_traveller • jp
5
2026-06-25 • via Nuitee
宮田 • extended_group • jp
7
また、利用したい。
Pros:

食事が無料でついたこと。

Cons:

古いのは仕方ないが　水回りのカビ　コード(ドライヤー・電話)の汚れが気になった。

2026-06-25 • via Nuitee
長谷川 • solo_traveller • jp
4
2026-06-25 • via Nuitee
K
kenjiro • solo_traveller • jp
5
2026-06-23 • via Nuitee
L
lunacla • solo_traveller • it
8
Nuono
Pros:

Camera vintage ma con ogni comodità.
Cena ore 17.30 e colazione ore 6.30, buone

Cons:

Il parcheggio è solo dalle 16, ho usato quello di fronte per avere flessibilità.
Il bagno comune è chiuso.

2026-06-23 • via Nuitee
A
akane • solo_traveller • jp
5
Cons:

ベットライトの置いてある台や、TVが置いてあるテーブルにホコリが溜まっていた。

2026-06-22 • via Nuitee
S
Syouya • solo_traveller • jp
8
2026-06-22 • via Nuitee
T
tomio • solo_traveller • jp
10
Pros:

🍚が美味しい

2026-06-22 • via Nuitee
Y
Yasunori • extended_group • jp
7
松江最高
Pros:

無料の朝飯　晩飯がよかったです

2026-06-21 • via Nuitee
T
Tazuko • solo_traveller • jp
8
一人で泊まるなら充分だと思う
Pros:

スタッフの笑顔が良かった

Cons:

浴槽の掃除がもう少し丁寧であれば良かった

2026-06-21 • via Nuitee
大濱 • solo_traveller • jp
10
Cons:

テレビが小さい

2026-06-21 • via Nuitee
S
Saitu • solo_traveller • jp
9
Pros:

食事対応

Cons:

風呂

2026-06-20 • via Nuitee
Y
Yukari • solo_traveller • jp
8
2026-06-17 • via Nuitee
Y
YASUKO • solo_traveller • jp
3
Pros:

朝食が無料。

Cons:

お風呂の黒カビが、ひどすぎる。

2026-06-16 • via Nuitee
N
nishisaka • solo_traveller • jp
6
Pros:

広くて良かったわ

Cons:

バスルームのドアが壊れてて、開閉に困った。
電球も切れてる場所が２箇所有りました。

2026-06-15 • via Nuitee
N
naomoto • solo_traveller • jp
10
2026-06-15 • via Nuitee
泰明 • extended_group • jp
7
2026-06-14 • via Nuitee
K
Katsue • couple • jp
7
まあ良かった
Pros:

JR松江駅の前にあり便利である。宿泊代が安価である。シングルルームが多い。夕食、朝食が付いている。夕食が21時まで食べられる。食事は美味しかった。

Cons:

入口からフロントに一階分降りるのに階段しかないため、重い荷物を持って降りるのがつらかった。
廊下の換気がされていなくて、湿った臭いがした。
フロント、食堂の照明が暗い。

2026-06-14 • via Nuitee