Matsue Universal Hotel

Hotels
6.2 (1679 reviews)
471 Asahicho , Matsue , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Front desk (limited hours)
Self parking (surcharge)
Covered parking

Review Highlights

Pros:
Good value for money
Convenient location
Cons:
Poor cleanliness
Old facilities

Categories

Cleanliness
4.41
Several reviews mention poor cleanliness and issues like unclean floors and bathrooms.
Service
6.88
Hotel staff were noted to be helpful, though some negative comments regarding service quality were made.
Location
7.92
The location is consistently praised for being close to the station.
Room Quality
5.87
Rooms are described as vintage but spacious; however, some issues with maintenance were noted.
Amenities
5.4
Amenities include meals but some aspects of the hotel feel outdated.
Value for Money
7.86
Value for money is praised highly, especially with meals included at a low price.
Food and Beverage
6.41
Food quality received mixed reviews, but the variety issue was acknowledged.
Overall Experience
4.88
The overall experience was mixed, with notable issues but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:25

Property Description

Convenient Location and Comfortable Stay
Situated in Matsue, Matsue Universal Hotel offers easy access to popular attractions like Lafcadio Hearn Memorial Museum and Lake Shinji. The air-conditioned rooms with private bathrooms ensure a comfortable stay for guests.

On-Site Restaurant and Parking
Guests can enjoy delicious meals at the hotel's restaurant and take advantage of the convenience of private parking available on site. The attentive staff is always ready to assist, ensuring a hassle-free experience for visitors.

Nearby Attractions and Airport Access
With Mizuki Shigeru Road and Atagoyama Park just a short distance away, guests can explore the area conveniently. Additionally, the proximity to Izumo Airport makes traveling to and from the hotel a breeze.

Book your stay at Matsue Universal Hotel now for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.2
Based on 1679 reviews
Cleanliness: 4.41
Service: 6.88
Location: 7.92
Room Quality: 5.87
Amenities: 5.4
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 4.88
M
MINORU • couple • jp
8
満足
Pros:

駅から近い、すごく安い。

Cons:

部屋を出ると空調、冷蔵庫など電気が切れる。テレビが小さい。

2026-02-12 • via Nuitee
T
Takuya • extended_group • jp
8
2026-02-12 • via Nuitee
清水 • family_with_children • jp
7
2026-02-11 • via Nuitee
O
ohhata • solo_traveller • jp
5
コスパで考えると満足です。
Pros:

清潔感はよかった、駅に近い。

Cons:

お風呂の浴槽の修理がいまいち。

2026-02-11 • via Nuitee
谷口 • solo_traveller • jp
7
また利用したい
Pros:

朝ごはん　おいしかった

Cons:

特になし、値段の割に　お得だったと思う

2026-02-10 • via Nuitee
S
Sino • solo_traveller • jp
5
2026-02-10 • via Nuitee
S
satoru • couple • jp
7
2026-02-10 • via Nuitee
U
UMEKI • couple • jp
7
良かった
Pros:

駅から近くて良かった

Cons:

お風呂が臭かった

2026-02-08 • via Nuitee
N
N A M I K O • family_with_children • jp
8
Pros:

駅チカ

Cons:

とくになし

2026-01-31 • via Nuitee
H
Hiroshi • solo_traveller • jp
6
2026-01-31 • via Nuitee
N
N A M I K O • family_with_children • jp
9
Pros:

駅に近い

Cons:

特になし

2026-01-31 • via Nuitee
O
ohhata • solo_traveller • jp
5
コスパで見ると平均点以上です。
Pros:

スタッフの対応は満足でした
部屋の清潔感

Cons:

バスタブの修理部分が気になった

2026-01-31 • via Nuitee
N
NORIHIKO • family_with_children • jp
9
お得感あり
Pros:

リニューアル中ですが、朝食、夕食がサービスでした。

Cons:

特に無し

2026-01-31 • via Nuitee
T
Takeshi • family_with_children • jp
8
Pros:

立地に対しての価格のパフォーマンスが高い

Cons:

お部屋入室時､テーブル後ろにごみが落ちていた。また、トイレを流した時に異音がする。

2026-01-31 • via Nuitee
詠子 • solo_traveller • jp
6
駅近
Pros:

駅前

Cons:

フロントまで降りる階段が高齢者にはきつい

2026-01-30 • via Nuitee
K
K • solo_traveller • jp
8
よかった
Pros:

駅に近く便利で、施設も普通に日不足なし。朝だけでなく、私は利用しませんでしたが、軽い夕食もサービスで、便利

Cons:

特にない。大きなお風呂が改修中だったのは、少し残念

2026-01-29 • via Nuitee
H
HIROSHI • solo_traveller • jp
3
気持ち残念です
Cons:

シングルで予約しており、実際部屋に入ったらベッドが3つあり通路がせまかった。
フロントで事前に教えて欲しかった。

2026-01-29 • via Nuitee
A
anh toan • solo_traveller • jp
6
2026-01-29 • via Nuitee
A
akio • family_with_children • jp
5
2026-01-27 • via Nuitee
橋本 • solo_traveller • jp
10
2026-01-26 • via Nuitee