Matsue Universal Hotel

Hotels
6.2 (1982 reviews)
471 Asahicho , Matsue , jp

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Facilities

Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Private parking

Review Highlights

Pros:
Good value for money
Convenient location
Cons:
Poor cleanliness
Old facilities

Categories

Cleanliness
4.41
Several reviews mention poor cleanliness and issues like unclean floors and bathrooms.
Service
6.88
Hotel staff were noted to be helpful, though some negative comments regarding service quality were made.
Location
7.92
The location is consistently praised for being close to the station.
Room Quality
5.87
Rooms are described as vintage but spacious; however, some issues with maintenance were noted.
Amenities
5.4
Amenities include meals but some aspects of the hotel feel outdated.
Value for Money
7.86
Value for money is praised highly, especially with meals included at a low price.
Food and Beverage
6.41
Food quality received mixed reviews, but the variety issue was acknowledged.
Overall Experience
4.88
The overall experience was mixed, with notable issues but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:25

Property Description

Convenient Location and Comfortable Stay
Situated in Matsue, Matsue Universal Hotel offers easy access to popular attractions like Lafcadio Hearn Memorial Museum and Lake Shinji. The air-conditioned rooms with private bathrooms ensure a comfortable stay for guests.

On-Site Restaurant and Parking
Guests can enjoy delicious meals at the hotel's restaurant and take advantage of the convenience of private parking available on site. The attentive staff is always ready to assist, ensuring a hassle-free experience for visitors.

Nearby Attractions and Airport Access
With Mizuki Shigeru Road and Atagoyama Park just a short distance away, guests can explore the area conveniently. Additionally, the proximity to Izumo Airport makes traveling to and from the hotel a breeze.

Book your stay at Matsue Universal Hotel now for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.2
Based on 1982 reviews
Cleanliness: 4.41
Service: 6.88
Location: 7.92
Room Quality: 5.87
Amenities: 5.4
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 4.88
X
Xuan-Hoa • solo_traveller • vn
9
2026-07-18 • via Nuitee
K
Kenji • solo_traveller • jp
8
2026-07-17 • via Nuitee
那須 • couple • jp
8
2026-07-16 • via Nuitee
C
CHIKASHI • solo_traveller • jp
8
Cons:

トイレのウォッシュレットが動かなかった

2026-07-16 • via Nuitee
Y
Yoshinobu • solo_traveller • jp
6
2026-07-16 • via Nuitee
Y
Yoshinobu • solo_traveller • jp
5
普通
Pros:

部屋の開閉がカード式でない事

Cons:

設備、、USBポートがない事

2026-07-16 • via Nuitee
Y
Yoshinobu • solo_traveller • jp
5
普通
Pros:

部屋の開閉がカードではなかった事

Cons:

USBなど設備が古い

2026-07-16 • via Nuitee
吉井 • solo_traveller • jp
8
Pros:

部屋も狭く無くてコスパも良いと思います。

Cons:

特に無し

2026-07-15 • via Nuitee
I
Ichiu • solo_traveller • jp
10
満足でした
Pros:

朝食付きで良かった､

Cons:

風呂場のシャワーが水漏れしたり、係の方が来て直ぐ直してくれたけど

2026-07-14 • via Nuitee
Y
yuuji • extended_group • jp
6
2026-07-13 • via Nuitee
中森 • solo_traveller • jp
7
食事で得をし、駐車場で損をした感じ！
Pros:

朝食と夕食が付いていた。

Cons:

指定のタワーパーキングの駐車料金が1,100円だった。半額ならば納得していたと思う。

2026-07-13 • via Nuitee
D
Daniel • solo_traveller • es
4
Antiguo y abandonado
Pros:

La ubicación es inmejorable, justo delante de la estación de Matsue. Se agradece que incluya una cena y desayuno básicos.

Cons:

El estado del hotel es lamentable. El papel de pared de la habitación estaba completamente roto y despegado. El mobiliario es antiguo, poco práctico y acumula mucho polvo (OK mientras no lo toques). La cama y las toallas estaban limpias, pero casi todo lo demás tenía algo de suciedad y había moho en el baño. La sensación es de dejadez total de las instalaciones.

2026-07-13 • via Nuitee
H
Hiroyuki • solo_traveller • jp
7
Pros:

とりあえず安い

Cons:

部屋が少し汚れていた

2026-07-11 • via Nuitee
H
Hiroyuki • solo_traveller • jp
8
Pros:

安い

Cons:

少し部屋が汚れていた

2026-07-11 • via Nuitee
H
Higashijima • solo_traveller • jp
5
2026-07-10 • via Nuitee
K
Khan • couple • ae
10
Superb
Pros:

It was near to station and a good looking view

Cons:

I like the property

2026-07-09 • via Nuitee
T
Tử • solo_traveller • jp
8
Thoải mái.
Pros:

Bữa sáng có đầy đủ đồ dinh dưỡng nên tôi rất hài lòng. Cá cũng nhiều nên tôi rất vui

Cons:

Hơi bất tiện một chút vì không có ổ cắm điện gần giường để sạc điện thoại

2026-07-09 • via Nuitee
S
SHIZUKA • solo_traveller • jp
8
2026-07-09 • via Nuitee
Y
Yoshitaka • couple • jp
7
2026-07-07 • via Nuitee
哲也 • solo_traveller • jp
6
Pros:

食事２食付きで5000円切る　コスパ最高

Cons:

大浴場入りたかった（笑）

2026-07-06 • via Nuitee