Matsue Universal Hotel

Hotels
6.2 (1679 reviews)
471 Asahicho , Matsue , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Front desk (limited hours)
Self parking (surcharge)
Covered parking

Review Highlights

Pros:
Good value for money
Convenient location
Cons:
Poor cleanliness
Old facilities

Categories

Cleanliness
4.41
Several reviews mention poor cleanliness and issues like unclean floors and bathrooms.
Service
6.88
Hotel staff were noted to be helpful, though some negative comments regarding service quality were made.
Location
7.92
The location is consistently praised for being close to the station.
Room Quality
5.87
Rooms are described as vintage but spacious; however, some issues with maintenance were noted.
Amenities
5.4
Amenities include meals but some aspects of the hotel feel outdated.
Value for Money
7.86
Value for money is praised highly, especially with meals included at a low price.
Food and Beverage
6.41
Food quality received mixed reviews, but the variety issue was acknowledged.
Overall Experience
4.88
The overall experience was mixed, with notable issues but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:25

Property Description

Convenient Location and Comfortable Stay
Situated in Matsue, Matsue Universal Hotel offers easy access to popular attractions like Lafcadio Hearn Memorial Museum and Lake Shinji. The air-conditioned rooms with private bathrooms ensure a comfortable stay for guests.

On-Site Restaurant and Parking
Guests can enjoy delicious meals at the hotel's restaurant and take advantage of the convenience of private parking available on site. The attentive staff is always ready to assist, ensuring a hassle-free experience for visitors.

Nearby Attractions and Airport Access
With Mizuki Shigeru Road and Atagoyama Park just a short distance away, guests can explore the area conveniently. Additionally, the proximity to Izumo Airport makes traveling to and from the hotel a breeze.

Book your stay at Matsue Universal Hotel now for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.2
Based on 1679 reviews
Cleanliness: 4.41
Service: 6.88
Location: 7.92
Room Quality: 5.87
Amenities: 5.4
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 4.88
9
9381243c9da572e84a1f5fb3b095e8cf • family_with_children • jp
7
2026-04-18 • via Nuitee
B
bdf30b66e1727237cdcf1e66ccef9717 • solo_traveller • jp
6
2026-04-18 • via Nuitee
E
ee0eeed8a9be7388344f7818ccdefcf5 • couple • jp
5
2026-04-18 • via Nuitee
F
fb34d1cd3f3e72386d3e7693af595783 • couple • jp
3
無
Cons:

施設が古く、臭い。

2026-04-18 • via Nuitee
4
407055191d7671c2da412716fd9fdc01 • solo_traveller • jp
8
Pros:

朝夕二食付きで、部屋も広く、この価格でとても有難い。ご飯も美味しい。

Cons:

無い

2026-04-16 • via Nuitee
8
8c981f21ea877069158fabbbca32bf8d • solo_traveller • jp
8
Pros:

感謝です。

2026-04-15 • via Nuitee
F
fcf4fa88e72070e87964bd234f5dadf5 • extended_group • jp
7
2026-04-15 • via Nuitee
2
2682cf78f498729ba61c13bbff699ed4 • solo_traveller • jp
7
2026-04-14 • via Nuitee
B
b801466d5aeb72e135f7e032429c0738 • solo_traveller • jp
5
2026-04-14 • via Nuitee
F
fe1d14d02a66731d08fbadcb98c18e1b • solo_traveller • tw
5
2026-04-14 • via Nuitee
F
f34e3f2790a5708fa54ce30af7973854 • solo_traveller • jp
8
機会があれば、また使いたい
Pros:

必要十分な内容でコスパがすばらしい　　駅近なのもgood！

Cons:

共同浴場が閉まってたので残念

2026-04-13 • via Nuitee
1
15989f1b0ce171531fad76b22cc06828 • solo_traveller • jp
6
2026-04-12 • via Nuitee
K
kazuo • solo_traveller • jp
7
お安く手頃な料金で満足だった
Pros:

正直、建物は古いと言ったほうが正解ですが、その分周りのホテルより安くて、朝夕食事もサービスでお得でした。

Cons:

仕方の無い事だとは思うが、部屋の中の古いホコリの独特の匂いは気になった。

2026-04-11 • via Nuitee
• solo_traveller • jp
4
2026-04-11 • via Nuitee
Y
YUKA • solo_traveller • jp
5
2026-04-11 • via Nuitee
山崎 • solo_traveller • jp
5
得した
Pros:

安価だった

2026-04-11 • via Nuitee
N
nyuya • solo_traveller • jp
3
コスパは良いのだけど…
Pros:

コスパは良い

Cons:

大浴場が閉鎖されており、食事も陳腐な物ばかり。トイレは物凄くうるさく、部屋は埃だらけ。受け付けに人がいなくて当分待たされた。

2026-04-11 • via Nuitee
S
sayaka • family_with_children • jp
7
2026-04-10 • via Nuitee
M
mitsuaki • couple • jp
3
Cons:

大浴場が使用出来ないのが非常にに残念

2026-04-10 • via Nuitee
M
Mizue • couple • jp
5
普通
Cons:

トイレが、詰まっていた
途中で部屋を替わったのでいけなかった

2026-04-08 • via Nuitee