Heiss Hotel By Jalo

Hotels
8.5 (1627 reviews)
1460 Carrera 43F , Medellín , co

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Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Safety deposit box
Soundproof rooms
Non-smoking throughout
Fire extinguishers
CCTV outside property
24-hour security
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Review Highlights

Pros:
Great location
Nice amenities
Good breakfast
Cons:
Small rooms
Slow service in some areas

Categories

Cleanliness
8.01
Some issues with the cleanliness during the stay.
Service
8.68
Generally attentive staff; however, some guests reported slow responses and poor service.
Location
9.02
Excellent location, close to key attractions and tours.
Room Quality
8.17
Rooms are comfortable, but some guests found them a bit small.
Amenities
8.5
Amenities are well-maintained and useful, especially the rooftop.
Value for Money
8.46
Good value for the service and amenities provided.
Food and Beverage
8.71
Breakfast and dining options are varied and highly rated.
Overall Experience
8.48
Overall, a positive experience with room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:36

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and stunning city views. Relax in comfort and style during your stay.

Convenient Location
Explore nearby attractions like Lleras Park and Medellin's Museum of Modern Art. Enjoy easy access to Olaya Herrera Airport with our paid airport shuttle service.

Exceptional Service
Our bilingual staff at the 24-hour front desk are dedicated to ensuring a seamless and enjoyable experience for all guests. Book your stay at Heiss Hotel for a truly unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1627 reviews
Cleanliness: 8.01
Service: 8.68
Location: 9.02
Room Quality: 8.17
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.71
Overall Experience: 8.48
A
Antonio • couple • es
9
Pros:

La azotea y la piscina son fantásticas.

Cons:

El tamaño de las habitaciones standard y que no estén bien sonorizadas. Tuvimos de vecinos a unos indeseables que no pararon de hacer ruido y se escuchaba absolutamente todo interrumpiendo nuestro descanso.

2026-03-14 • via Nuitee
A
Alexandra • solo_traveller • ec
10
gracias volveré
Pros:

Excelentes

Cons:

nada todo lindo

2026-03-14 • via Nuitee
M
Melanie Vega • couple • us
10
Pros:

Comida y habitacion.

2026-03-14 • via Nuitee
M
Maria Nerea • couple • es
10
Pros:

Nos encantó, la comodidad de la cama, todo muy limpio y la ubicación no podía ser mejor.

2026-03-13 • via Nuitee
J
Juan Carlos • solo_traveller • do
9
2026-03-13 • via Nuitee
A
Alexander • solo_traveller • nl
9
Pros:

Beautiful hotel and great breakfast

2026-03-13 • via Nuitee
A
alejandra • couple • co
10
2026-03-13 • via Nuitee
R
RAFAEL • couple • ca
8
2026-03-13 • via Nuitee
M
Maritza • couple • co
10
Meraviglioso.
Pros:

Tutto era bello, impeccabile, specialmente vedere tante piante belle decorando ogni piano del palazzo. Il Terrazzo, la colazione sono eccellenti . La vicinanza ai ristoranti e negozi è molto importante

2026-03-13 • via Nuitee
Y
yago • couple • es
9
Cons:

Ruido por la noche en los pasillos y de habitaciones contiguas

2026-03-12 • via Nuitee
I
Iliana • couple • us
10
Pros:

Todo el hotel limpio y el personal siper amable

2026-03-12 • via Nuitee
R
Richard • couple • us
10
Wonderful
Pros:

Had everything, nice view, nice area, bar and restaurants and 24/7 protection

Cons:

Nothing

2026-03-12 • via Nuitee
T
Toribio • couple • pa
9
Pros:

La vista de la piscina

Cons:

Que el personal de la cocina tocara los alimentos (bufete) directamente con las manos sin guantes.

2026-03-12 • via Nuitee
A
Ayşe • couple • tr
10
Pros:

All top , location , rooms pool and stuff
Especially thanks for Laura A.

2026-03-12 • via Nuitee
L
Lavergne • couple • fr
10
2026-03-11 • via Nuitee
N
Natalia • couple • pl
9
Pros:

Wystrój, czystość, lokalizacja, podgrzewany basen i widok z tarasu na górze, wygodne łóżko, dużo roślin w obiekcie, dużo fajnych knajpek w promieniu 10 min pieszo.

Cons:

Drobne niedogodności: Mało miejsca na bagaż, cienkie ściany więc słychać co oglądają sąsiedzi w telewizji. W pokoju dwuosobowym jedna szklanka i jedna para zatyczek do uszu.

2026-03-11 • via Nuitee
L
Lavergne • couple • fr
10
2026-03-11 • via Nuitee
Y
Yoswuar • couple • pa
9
Calidad precio relacionados buena ubicación
Pros:

Si

Cons:

Las almohadas

2026-03-11 • via Nuitee
A
Alejandro • couple • co
7
2026-03-10 • via Nuitee
M
Martino • couple • it
10
2026-03-10 • via Nuitee