Enorme Santanna Island - Premium All Inclusive

Hotels
8.6 (560 reviews)
Sissi , Sissi , gr

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful hotel
Great amenities
Clean and well-maintained
Cons:
Service issues
Difficulty with pool seating
Some noise disturbances

Categories

Cleanliness
8.81
The hotel was very clean.
Service
7.78
Service issues noted, particularly with staff interaction.
Location
8.82
A calm and quiet village location with access to shops.
Room Quality
8.27
Rooms varied in comfort, some cramped and had noise issues.
Amenities
9.3
Fantastic amenities including pools and buffets.
Value for Money
8.46
Good value considering the overall experience.
Food and Beverage
8.31
Food was rated positively, but with some negative reviews.
Overall Experience
9.08
A memorable stay with beautiful surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:42

Property Description

Luxurious Accommodations
Enorme Santanna Island offers air-conditioned rooms with free WiFi and private bathrooms, some with balconies and sea views.

Dining Options
Guests can enjoy a delicious breakfast with buffet, à la carte, or continental options. The on-site restaurant serves Greek, Mediterranean, and Seafood cuisine with vegetarian and vegan choices available.

Convenient Amenities
Guests can relax by the seasonal outdoor pool, explore the garden, or enjoy a drink at the bar. The hotel also provides room service, a 24-hour front desk, and currency exchange for convenience.

Book now for an unforgettable stay at Enorme Santanna Island in Sissi!

Important information:

Thoughtfully designed and distant from life's everyday distractions, Enorme Santanna Island invites guests to indulge in true island tranquility.

With unobstructed views of the Cretan Sea. A truly unique location on Crete and a prime vantage point to enjoy a memorable sunset. Enorme Santanna Island is a stylish hotel for those who want the best of lifestyle on their doorstep, with flavourful fusion cuisine, nature-inspired design and a laidback luxury soul at home. Our rooms include expansive views, doubles and superior swim-up pool rooms with upgraded benefits.

A blend of wellness and calmness. Start the day with an energizer, complimentary morning yoga, followed by local fruits smoothie and the chance to create your perfect breakfast bowl.Join our 4 thematic restaurants for freshly made dishes from our all-day menu and sample our favorite local wines or cocktails.

There are three different comfy rooms & suites to choose from. All room types got the same luxurious facilities to enjoy your accommodation with comfort & style, included king size bed type, mini bar, branded amenities for your bath and personal hygiene, extraordinary room service and pillow menu.

Enorme Santanna Island offering rooms with expansive views to swim-up pool rooms, exquisite mattresses & linens, and drenching rain showers make all our rooms inviting.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 560 reviews
Cleanliness: 8.81
Service: 7.78
Location: 8.82
Room Quality: 8.27
Amenities: 9.3
Value for Money: 8.46
Food and Beverage: 8.31
Overall Experience: 9.08
B
Burghiu couple ro
10
2026-06-27 via Nuitee
K
Karl couple at
9
Sehr schöner Aufenthalt mit gutem Essen
Pros:

Super Hotel

Cons:

Was absolut nicht geht , ist in einem fünf Sterne Hotel, das liegen reserviert werden 😡

2026-06-27 via Nuitee
B
Barak couple il
6
Even though well designed, not a resort experience
Pros:

Beautiful resort - well designed, good atmosphere. Very quite. Good location 10 minutes from Malia. Nice Aperol bar. There are few spectacular crew members in restaurants (Roma and Andreas).

Cons:

The resort has three à la carte restaurants in addition to the main buffet: Italian, Cretan, and Asian. Unfortunately, it was nearly impossible to make a reservation. When we arrived, we were told that all the restaurants were fully booked for the entire three-night stay. We had to repeatedly ask and persuade the staff just to secure a table. This was extremely frustrating, especially considering that access to these restaurants is presented as part of the resort experience. Instead of relaxing, we found ourselves chasing staff throughout our vacation, which unnecessarily added stress.

The pool areas were also extremely crowded, and it was very difficult to find available sunbeds.

Finally, the gym was very disappointing. The equipment was limited, outdated, and far below the standard one would expect from a resort of this level.

2026-06-26 via Nuitee
C
Cicilia couple fr
8
Super ! Cadre magnifique
Pros:

Super accueil, personnel à l’écoute

Cons:

Compliqué pour les restaurants, trop de monde par rapport à la capacité d’accueil

2026-06-26 via Nuitee
J
Jessica couple de
9
2026-06-25 via Nuitee
J
Jordan couple at
10
2026-06-25 via Nuitee
J
julia couple lu
10
2026-06-25 via Nuitee
S
Selishta couple ch
10
Super
Pros:

Swimm up pool, essen

Cons:

Kein Strand in der Nöhe

2026-06-24 via Nuitee
P
Pozorska couple pl
10
2026-06-24 via Nuitee
S
Stephanie solo_traveller gb
10
2026-06-24 via Nuitee
M
Mickael couple fr
1
Déçu
Pros:

Hôtel propre

Cons:

Ne vaut pas du tout un hôtel 5 étoile on dirait plutôt un camping c’est beau mais c’est tout service du buffet une cantine les crêpes pas bonne du tout.
Je vous assure c’est pas sa un hôtel 5 étoile vaut mieux l’hôtel s’inspire des autres hôtels

2026-06-22 via Nuitee
P
palmer couple gb
8
2026-06-21 via Nuitee
M
Maayan couple il
5
סביר
Pros:

צוות מסביר פנים בחדר האוכל של המלון
נוף יפה מאוד מהמלון
חדרים נקיים

Cons:

האוכל במסעדה האיטלקית במלון הייתה ממש לא טובה
המיטות בבריכה היו ממש שוקעות ולא נוחות
המים בבריכה קפואים יתר על המידה! ממש השפיע על החוויה בחופשת בטן גב.
אין מבחר בחדר האוכל למי שלא אוכל בשר.
מי שרגיל לבית מלון ברמה גבוהה לא ימצא את עצמו שם.

2026-06-21 via Nuitee
S
Sara couple at
10
2026-06-20 via Nuitee
A
aolla couple il
10
2026-06-20 via Nuitee
S
SF solo_traveller it
7
Nel complesso bene, ma alcune cose gravi sono da migliorare
Pros:

Pro: struttura grande, nuova, tenuta bene. All inclusive: Cibo a buffet ottimo e vario, cocktail e drink alcolici buoni e di qualita. Nel resort ci sono inclusi anche 4 ristoranti da provare che vanno prenotati appena arrivati, ma solo 4 prenotazioni sono incluse nell'all inclusive. Tutto il personale è gentile ed educato. Mary in particolare che ci ha consigliato le spiagge belle da vedere. Bravissimo il ragazzo che fa i drink al chiosco spritz e molto gentile la ragazzetta giovane che lo aiuta. Camera swim up vista mare bellissima e confortevole.
Palestra funzionale e aperta h24.

Cons:

L'hotel si affaccia sugli scogli e la spiaggia piu vicina è a 5 minuti a piedi, ma non è bellissima. Le altre sono lontane a piedi, alcune private di altri resort e non accessibili.per fortuna avevamo l'auto a noleggio che ci ha permesso di vedere altre spiagge bellissime ma piu lontane. I lettini delle 4 piscine dell'hotel per 8 giorni erano tutti occupati per tutto il giorno e non siamo riusciti neanche a provarli. Consiglio di organizzare prenotazioni online a turni di 3 ore a coppia, perche molti si piazzano li tutto il giorno e li liberano solo al tramonto e cosi non è giusto perche dovrebbero essere usati da tutti gli ospiti. Consiglio di riscaldare le piscine delle swim up perche lacqua è gelida ed è molto complicato farsi il bagno a giugno o a settembre. Spa incompleta perche senza vasche idromassaggio e si pagava l' ingresso a parte. Poche serate di musica dal vivo sarebbe meglio farne qualcuna in piu di gruppo che fa cover live invece che quella solo violino che era un po triste. Brutto inconveniente nella nostra camera 1106 perche avevamo il lavandino che perdeva un po di acqua e avevo chiesto se era complicato aggiustarlo di cambiare camera. Non ci hanno cambiato camera, ma ogni mattina avevamo un operaio in camera nostra a ripararlo e a cambiare pezzi, senza neanche avvisare, bussavano una volta ed entravano senza neanche aspettare la risposta. Situazione molto fastidiosa, stressante e poco piacevole quando sei in relax in vacanza. Mai accaduto in nessuno dei resort che frequento. Il rispetto della privacy e dell'intimita dei clienti che spendono migliaia di euro per soggiornare da voi dovrebbe venire prima di tutto. Dopo il sesto giorno mi sono dovuto andare a lamentare in reception, perche sono tornato dal ristorante e ho trovato anche di sera la camera con le luci accese e finestre aperte, perche l'operaio era entrato anche di notte in camera nostra per prendere il ph della piscina esterna senza avvisarci.

2026-06-20 via Nuitee
جنان family_with_children il
8
2026-06-20 via Nuitee
M
Marie couple be
10
2026-06-20 via Nuitee
B
Bührer solo_traveller ch
8
Pros:

Schönes Zimmer mit guter Aussicht. Gepflegte anlage. Essen war gut. Genug Parkplätze vorhanden.

Cons:

Leider kein direkter Strandzugang.

2026-06-18 via Nuitee
S
Shir couple il
10
מדהים!
Pros:

היה מצוייין!

הצוות מקסים
החדרים ענקיים
המלון ענק מלא בריכות
מלא מסעדות
אוכל ושתייה בשפע
מלון מהמם ביופיו

מאוד מאוד מאוד ממליצה! נהננו

Cons:

הדבר היחיד הוא שהמלון בנוי קצת מוזר. לרוב נכנסים למלון ומנותקים מכל מה שהולך בחוץ
כאן המלון בנוי בכמה קבוצות מסביב לכביש שעוברות בו מכוניות
לא משהו לפסול את המלון עליו פשוט חשוב לדעת

2026-06-17 via Nuitee