Hotel Andes

Hotels
7.3 (9 reviews)
Calle 17 #10-43 , Florencia , co

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Strategic location for business
Acceptable room quality
Cons:
Poor cleanliness
Lack of customer service training

Categories

Cleanliness
4.95
The cleanliness was poor with dust and cobwebs in the room.
Service
7.95
Service needs improvement but is generally standard for this hotel tier.
Location
7.95
Strategic location for business purposes, despite a less attractive area.
Room Quality
7.45
Room quality was acceptable but could be better.
Amenities
7.45
Amenities are standard for this hotel level.
Value for Money
7.95
Good value for money considering the location and service.
Food and Beverage
7.45
Food and beverage options are satisfactory.
Overall Experience
7.25
Overall experience was acceptable, but not memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-17 10:57

Property Description

Charming Garden Oasis
Hotel Andes in Florencia offers a tranquil garden setting for guests to relax and unwind.

Modern Amenities
Each room is equipped with a flat-screen TV and private bathroom, ensuring a comfortable stay with all the necessary conveniences.

Convenient Services
Benefit from free WiFi, a 24-hour front desk, and optional private parking at Hotel Andes, making your stay hassle-free.

Book now for an unforgettable stay at Hotel Andes in Florencia!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.3
Based on 9 reviews
Cleanliness: 4.95
Service: 7.95
Location: 7.95
Room Quality: 7.45
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 7.45
Overall Experience: 7.25
L
LORENA ALEJANDRA couple co
8
Pros:

Servicio del personal

2026-03-26 via Nuitee
L
LADY ALEXANDRA solo_traveller co
8
2026-03-16 via Nuitee
J
Jimena couple co
9
2026-03-08 via Nuitee
M
Marlon Julian solo_traveller co
8
2026-02-12 via Nuitee
A
alexander extended_group co
5
2025-10-03 via Nuitee
solo_traveller co
5
Aceptable experiencia para no repetir
Pros:

Me gustó la ubicación, a pesar que el sector no es muy llamativo, es estratégico para desplazamientos relacionadas con funciones laborales.

Cons:

Realmente no me gustó el aseo del cuarto: había polvo y telarañas en las paredes. La atención al cliente realmente muy necesitada de formación: No hay mucha hospitalidad y acogida.

2025-09-28 via Nuitee
R
rincon gomez solo_traveller co
7
Pros:

El sitio, bien ubicado, económico

Cons:

El servicio de tv y el televisor dañado, no deberían promocionar el servicio si no funciona

2025-08-11 via Nuitee
C
Carlos Gustavo solo_traveller co
10
2025-07-26 via Nuitee
L
Luisa Fernanda solo_traveller co
6
2025-07-20 via Nuitee
G
GIOVANNY family_with_children co
6
aceptable por necesidad
Pros:

Ubicacion

Cons:

instalaciones muy viejas

2025-07-08 via Nuitee