Hotel Azuay

Hotels
8 (30 reviews)
1753 Carrera 18 Edificio ALBARRERA , Duitama , co

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Good service
Comfortable rooms
Delicious breakfast
Cons:
Poor cleanliness
Noise issues
Old furniture

Categories

Cleanliness
6.5
A few reviews mention poor cleanliness, including dirty towels and hair in the bathroom.
Service
8.5
Multiple reviews highlight good service and friendly staff.
Location
8.5
Several reviews appreciate the good location of the hotel.
Room Quality
7.5
General comfort of rooms is noted, though noise issues were mentioned.
Amenities
8.5
Facilities are described as clean and well-maintained despite being older.
Value for Money
8
Overall satisfaction with value for the price paid, though improvements needed.
Food and Beverage
8.5
Breakfast is often described as delicious and satisfying.
Overall Experience
8
Mixed experiences; while some issues were highlighted, many guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:00

Property Description

Welcome to Hotel Azuay!

Luxurious Amenities: Enjoy our shared lounge, terrace, and restaurant, perfect for relaxing and unwinding during your stay. Stay connected with free WiFi available throughout the property.

Comfortable Rooms: Our guest rooms are equipped with a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Plus, wake up to stunning city views from your room.

Convenience at Your Fingertips: Benefit from our 24-hour front desk, room service, and business centre, ensuring all your needs are met promptly and efficiently.

Ready to experience a blend of comfort and convenience at Hotel Azuay? Book your stay now and make unforgettable memories!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 10 years old stay for COP 45,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for COP 65,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 30 reviews
Cleanliness: 6.5
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
M
MARGOTH solo_traveller co
10
2026-03-11 via Nuitee
J
Jheferson solo_traveller co
10
2026-03-11 via Nuitee
W
Walter family_with_children co
8
Pros:

Muy buena ubicación

2026-01-28 via Nuitee
D
Daza solo_traveller co
8
2026-01-08 via Nuitee
S
Sonia solo_traveller co
7
2026-01-06 via Nuitee
M
MARYLUZ family_with_children co
8
Pros:

La limpieza

2026-01-05 via Nuitee
D
Daniela extended_group co
10
Muy buena atención por parte del staff del hotel y buenas instalaciones
Pros:

Buena ubicación con habitaciones grandes y limpias

2026-01-05 via Nuitee
L
LEONARDO extended_group co
1
Un desastre de personal y de lugar
Pros:

Lo único rescatable es la ubicación. De resto, terrible

Cons:

La infraestructura es horrible, una cantidad de huecos, rampas y un laberinto oscuro y maloliente solo para entrar. El ascensor a punto de desbaratarse. Pedimos ver la habitación y en eso mi niña pequeña solicitó el baño solo para hacer chichi, sin embargo ante el desastroso lugar decidimos no quedarnos (incluso pretendían cobrarnos más de la tarifa de Booking por lo que decidimos irnos), y la persona de recepción me cobró $50.000 por el uso del baño de la niña. Terrible experiencia y eso que no duramos ni 10 minutos allí.

2026-01-04 via Nuitee
F
Fernando family_with_children co
9
Pros:

Ubicación, decoración, servicio

2026-01-04 via Nuitee
H
Hector family_with_children co
5
2026-01-01 via Nuitee
N
Nata family_with_children co
1
Pésima experiencia
Pros:

Nada

Cons:

Después de confirmar la reserva el mismo día me dijeron que no tenían cupo. Me daban opciones de quedarme en otro hotel que era muy feo. PESIMA EXPERIENCIA

2025-12-31 via Nuitee
C
Carlos solo_traveller co
10
Bueno pero pueden mejorar.
Pros:

Ubicación y servicio.

Cons:

Que la toalla parecía estar sucia y manchada.

2025-12-28 via Nuitee
M
Marlén Rátiva Velandia solo_traveller co
7
Sin comentario
Pros:

La ubicación

2025-12-20 via Nuitee
C
Camilo family_with_children co
10
Pros:

El aseo de la.habitacion y muy cómoda la estadia

Cons:

Nada

2025-12-07 via Nuitee
N
NATURALEZA family_with_children co
9
Pros:

Habitación muy cómoda
Delicioso desayuno

2025-11-14 via Nuitee
R
RICARDO solo_traveller co
10
Es un hotel muy bueno.
Pros:

El servicio de las personas fue muy bueno, los desayunos deliciosos, la habitación es buena, cómoda. El hotel en general estaba impecable.

Cons:

El cuarto no se puede oscurecer lo suficiente para que no deje entrar la luz en la noche y en la madrugada, se puede mejorar esto.

2025-11-07 via Nuitee
D
diego couple co
1
2025-11-04 via Nuitee
A
Alejandro Verjel family_with_children co
8
2025-11-02 via Nuitee
C
Carlos Andres couple co
8
Recomendado
Pros:

Muy buena atención del personal, todo limpio

Cons:

Algunos inmuebles un poco antiguos

2025-10-28 via Nuitee
A
ALBERTO couple co
8
2025-10-27 via Nuitee