Children allowed
Pets allowed

Facilities

Supervised childcare/activities
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Playground on site
Scuba diving on site
See all facilities

Review Highlights

Pros:
amable personal
excelente limpieza
actividades disponibles
Cons:
alto costo de alimentos
falta de información sobre precios

Categories

Cleanliness
9.34
Instalaciones muy limpias y ordenadas, reflejando un alto nivel de limpieza.
Service
9.81
El personal tan amable y siempre dispuesto a servir, con un alto estándar de atención.
Location
9.35
Buen acceso a la playa y entorno atractivo, aunque un poco aislado.
Room Quality
9.3
Habitaciones cómodas y bien mantenidas, con buenos servicios.
Amenities
9.33
Excelentes amenitas y hermosas instalaciones disponibles.
Value for Money
8.29
Algunos mencionan que los precios son demasiado altos para la calidad del servicio.
Food and Beverage
8.84
Comida de buena calidad pero con precios altos asociados.
Overall Experience
9.31
Experiencia positiva en general con deseos de volver.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:16

Property Description

Luxurious 5-Star Beachfront Retreat

Garden Oasis: Relax in the lush garden or unwind on the terrace overlooking the stunning beachfront.

Family-Friendly Fun: Enjoy a range of activities from the outdoor pool and fitness center to the kids' club and children's playground.

Wellness and Leisure: Indulge in the sauna and hammam, stay active with canoeing and cycling, or simply relax at the private beach area.

Experience the ultimate blend of luxury and relaxation at Sofitel Barú Calablanca. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 1264 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.31
S
Santiago • couple • ar
9
Lugar soñado!
Pros:

El servicio. La playa. Habitación espectacular. Buena comida en todos los bares y restaurantes. Limpieza extrema en todos los sectores. Mar perfecto y buena cantidad de actividades para hacer!
Volveremos sin dudas!

Cons:

La presión de la ducha era muy suave y la temperatura demasiado fría. No salía ni siquiera tibia el agua. También faltan duchas en la línea de playa.
Otra cosa importante: El servicio de lancha es extremadamente caro sinceramente. Deberían ajustarlo!

2026-06-27 • via Nuitee
M
Mely Alvarez • solo_traveller • co
9
Pros:

La playa y los restaurantes

Cons:

Propinas altas...que cargan a la cuenta globales adicionales a los servicios ya pagados en restaurantes y propinas que a voluntad se brindan a empleados en especifico.

2026-06-27 • via Nuitee
F
Fred • family_with_children • aw
10
2026-06-26 • via Nuitee
P
Paula • couple • co
9
2026-06-26 • via Nuitee
F
Figueroa • family_with_children • cl
9
2026-06-24 • via Nuitee
J
Jonathan • family_with_children • co
9
Excelente servicio
Pros:

Un hotel
Fuera de serie servicio único en colombia

Cons:

Un poco elevados los precios de resto no hay queja

2026-06-21 • via Nuitee
O
Oscar • couple • nl
9
2026-06-21 • via Nuitee
R
Renata • family_with_children • py
10
2026-06-19 • via Nuitee
S
Susana • couple • co
8
Pros:

La variedad del desayuno.

Cons:

Las almohadas muy incómodas. Y el menú es muy limitado en el almuerzo y la cena. Y al estar en una isla si es necesario tener una tienda o mercado porque no siempre quiere comer uno cosas pesadas. Tampoco me gustó que al final sugirieran una propina para el staff cuando en toda la estadía ya uno ha entregado propina a todos los que lo atienden

2026-06-16 • via Nuitee
N
Nicole • couple • pe
5
2026-06-16 • via Nuitee
A
ayda nayath • couple • co
10
2026-06-16 • via Nuitee
H
Henry • couple • co
10
Experiencial
Pros:

Todo

Cons:

Nada

2026-06-15 • via Nuitee
J
Jose manuel • solo_traveller • cl
10
2026-06-14 • via Nuitee
N
Nicole • couple • pe
5
2026-06-13 • via Nuitee
N
Nicole • couple • pe
5
2026-06-13 • via Nuitee
M
Maria • couple • co
9
Excelente hotel, mala comunicación
Pros:

Es nuestra tercera vez que vamos, el hotel es el mejor de Colombia.

Cons:

No nos avisaron que el gimnasio iba a estar fuera de servicio y esa es una parte vital de nuestra estadía, no pudimos hacer ejercicio ningún día. De haber sabido habíamos movido nuestro viaje pues es un hotel costoso para no tener todos sus espacios disponibles.

2026-06-13 • via Nuitee
I
Ian • couple • cl
10
.
Pros:

.

Cons:

.

2026-06-12 • via Nuitee
A
Anna • couple • it
9
Meravigliosa Barù
Pros:

La struttura è raggiungibile in taxi o Uber in circa 1.15 h dal centro di Cartagena. Molto bella e curata, un servizio attento e disponibile. Ci è stato fatto un upgrade gratuito e pure il check in anticipato tutto molto gradito. La camera fronte spiaggia era molto spaziosa e pulita, con un letto comodissimo e un armadio molto grande. La spiaggia e il mare veramente bellissimi entrambi con un servizio impeccabile anche grazie alla grande attenzione di Edgar ha reso il ns soggiorno molto rilassante. Ottimi anche i ristoranti, in particolare Humo. La colazione superba

Cons:

Nulla, tutto perfetto. L’unico neo, che non dipende della struttura, sono le moto d’acqua che continuano a girare davanti alla spiaggia per vendere tour e noleggi.

2026-06-12 • via Nuitee
M
meneses • couple • bo
9
Recomiendo Sofitel
Pros:

La Playa es hermosa, buena comida en restaurante Bahía

Cons:

No siempre se cuenta con el trasporte de las habitaciones a los diferentes lugares del hotel

2026-06-12 • via Nuitee
M
Maria Joana • couple • es
4
Management and service do not align with a 5-star rating
Pros:

Very beautiful nature surrounding it, room was very nice. Gym was decent
Staff in the restaurants were kind and attentive

Cons:

While the foundation for a good stay was there, the execution and service were entirely incompatible with a 5-star resort. The atmosphere among the staff was noticeably tense; while they weren't impolite, they interacted with us like robots who were constantly being watched by upper management. This rigid, uptight environment made us feel uncomfortable and resulted in highly inefficient service, including us having to repeatedly verify our guest status, not getting replies on services like getting airport shuttle, etc.

Furthermore, management seems unequipped to handle high guest volumes. Our check-in was delayed until 16:30 while other guests were prioritized, the spa lacked proper upkeep, and 3 out of the 5 restaurants were closed for a private event, forcing us to repeat dining options. Given the price point and the lack of seamless hospitality, we will not be returning.

2026-06-12 • via Nuitee