Superior Hotel Alpenhof

Hotels
9.1 (116 reviews)
Flachauer Straße 98 , Flachau , at

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean and nice spa
Great location for skiing
Cons:
Outdated rooms
Inconsistent service responsiveness

Categories

Cleanliness
8.71
The hotel was reported as being very clean, but some issues with the pool cleanliness were noted.
Service
9.67
Generally positive feedback about staff, but some complaints about handling of room issues.
Location
10
Excellent location with direct access to ski bus and central location.
Room Quality
7.67
Outdated rooms and some issues with heating and size of bathrooms.
Amenities
9.19
Great spa and wellness area but limited children access noted.
Value for Money
9.15
Mixed perceptions on price-to-quality ratio, especially with room conditions.
Food and Beverage
8.71
Breakfast was praised, but some offerings and variety could be improved.
Overall Experience
9.7
Overall positive experiences noted with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:49

Property Description

Heated Indoor Pool and Modern Sauna
Hotel Alpenhof in Flachau boasts a luxurious heated indoor pool and a modern sauna and steam room for guests to unwind and relax after a day of skiing.

Gourmet Dining and Wine Cellar
Indulge in local delicacies and children’s dishes at the hotel’s restaurant, with the option of special diet menus. Explore a wide selection of wines at the hotel’s wine cellar and enjoy crafted cocktails at the cocktail bar.

Convenient Ski Facilities and Free Wi-Fi
With a free ski bus right outside the hotel, easy access to the Achterjet cable car is guaranteed. Explore various ski regions within a short drive. Stay connected with free Wi-Fi and benefit from private underground parking for a hassle-free stay.

Book your stay at Hotel Alpenhof now for an unforgettable winter getaway!

Important information:

Please note that when booking 4 rooms and more, different policies may apply.

This hotel will only accommodate guests that can present upon check-in either valid proof of vaccination or recovery (2G).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 40 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 40 per person per night when using an existing bed.
    Children from 3 years old to 9 years old stay for € 85 per person per night when using an existing bed.
    Children from 10 years old to 14 years old stay for € 115 per person per night when using an existing bed.
    Children from 3 years old to 9 years old stay for € 85 per person per night when using an available extra bed.
    Children from 10 years old to 14 years old stay for € 115 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 116 reviews
Cleanliness: 8.71
Service: 9.67
Location: 10
Room Quality: 7.67
Amenities: 9.19
Value for Money: 9.15
Food and Beverage: 8.71
Overall Experience: 9.7
A
Anton • couple • de
8
2026-03-21 • via Nuitee
C
Corinna • couple • de
10
2026-03-03 • via Nuitee
C
christa • couple • at
9
2026-02-09 • via Nuitee
F
Frank • couple • de
8
Pros:

Sehr freundliches Personal, nette Atmosphäre

2026-01-28 • via Nuitee
L
Linda • couple • de
6
Für eine Nacht ok. Allerdings passt das Preis-Leistungsverhältnis nicht und ich kann nicht nachempfinden wie dieses Hote
Cons:

Der extrem hohe Anteil an Holländer, die sich im Wellnessbereich einfach unmöglich benommen haben.
Keine Hygieneeinhaltung im Saunabereich. Obwohl sie mit Bikini und Badehose in der Sauna waren, gab es vom Hotelpersonal keine Ermahnung. Somit war auch für uns keine Erholung möglich.

2026-01-27 • via Nuitee
L
Ludwig • couple • at
6
2026-01-26 • via Nuitee
M
Melanie • couple • at
10
2026-01-22 • via Nuitee
W
Wolfgang • couple • at
9
2026-01-22 • via Nuitee
A
Alessandra • extended_group • at
10
2026-01-21 • via Nuitee
K
Kresimir • couple • hr
9
Pros:

Everything was great.

Cons:

Pillow
Regular water from the water supply is charged during dinner and wine consumption

2026-01-18 • via Nuitee
T
Tatjana • couple • si
10
Pros:

Odličen zajtrk, velika in tiha soba, odličen spa z bazenom. Pred hotelom ustavlja ski bus. Avto je bil pospravljen v garaži.
Ni kaj dodati. Vse izjemno!

2026-01-18 • via Nuitee
S
Sarka Kohoutova • couple • cz
10
2026-01-09 • via Nuitee
S
Steindl • couple • at
10
2026-01-09 • via Nuitee
L
Lisa • couple • at
4
2025-12-29 • via Nuitee
A
Altinger • couple • at
10
2025-12-29 • via Nuitee
M
Maximilian • solo_traveller • de
8
Cons:

Die Matratze hatte eine Mulde
Frühstück war für den Preis nicht ausgiebig. Station für Rührei war nicht besetzt

2025-12-28 • via Nuitee
F
fulvia • extended_group • it
10
Ottimo soggiorno ad un prezzo adeguato
Pros:

Ottima posizione, stanza grande, SPA con piscina riscaldata all’aperto (bellissima in inverno dopo una giornata sugli sci), colazione eccezionale.

Cons:

Nulla da segnalare

2025-12-23 • via Nuitee
J
Jarda p • couple • cz
9
2025-12-19 • via Nuitee
N
Nor • solo_traveller • at
6
Pros:

Sehr gutes Frühstück, sehr nettes Personal, sehr guter Spa und Wellnessbereich. kostenlose Tiefgarage

Cons:

Absolut veraltetes Zimmer aus den 1990er Jahren - null Design.
Extrem kleines BAD/WC (ca.1,5m x 1,5m) mit einer 20cm hohen Duschtasse und einer MiniDusche (ca.80x80).
WC ist nur für sehr schlanke Gäste normal zu benützen.
Uralte Türen und Fliesen einfach nur schlecht übermalt.
Der Fernseher war kaputt und trotz Reklamation, meinte die Chefin nur "das tut mir leid", jedoch ohne weitere Reaktion.
Keine echte Verdunkelung möglich - es gibt nur lichtdurchlässige Vorhänge.
Kein Zentralschalter für das Licht und auch kein großer Ankleidespiegel.
Extrem überheitzes Haus - trotz abgeschalteter Heizung musste ich im Winter in der Nacht das Fenster öffnen um ohne zu schwitzen zu schlafen.
197,-€ pP/ Nacht -Preis/Leistung für mich absolut nicht zufriedenstellend.
Abendesssen ist inspirationslos und von mittlerer Qualität.

2025-12-18 • via Nuitee
N
N_M_H • extended_group • de
8
Tolles Hotel für den Ski-Urlaub
Pros:

Tolles Zimmer, großes Bad, alles sehr sauber. Frühstück hat alles was man braucht, generell ist das Hotel wirklich nett gemacht. Nettes Personal, einfacher Check In.
Skibus direkt beim Hotel.

Cons:

Die Heizungen konnte man nicht ausstellen und wir hatten das Zimmer zur Straße, Nachts konnte man das Fenster wegen dem Geräuschpegel nicht öffnen und es war einfach zu heiss im Zimmer.

2025-12-17 • via Nuitee