Quest Henderson, Auckland Apartment Hotel

Hotels
Quest Apartment Hotels
8.6 (935 reviews)
12 Wadier Place, Henderson , Auckland , nz

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Comfortable bed
Good location
Helpful amenities
Spotlessly clean reception
Cons:
Poor cleanliness in kitchen
Limited service after hours
No restaurant available
Rude checkout experience

Categories

Cleanliness
7.98
Issues were raised regarding cleanliness, particularly with the dishwasher in one review.
Service
8.45
Service was noted positively with mention of exceptional reception but a negative experience at checkout.
Location
9.49
Location received positive mentions for convenience and proximity to shops.
Room Quality
8.94
Room quality was generally praised with a focus on comfort and amenities.
Amenities
8.97
Amenities were received positively with some critiques on limited offerings.
Value for Money
8.43
Good value was mentioned, but some reviews felt the pricing could be more favorable.
Food and Beverage
7.48
No dining options and critiques on food amenities.
Overall Experience
9.05
Overall positive experiences highlighted the comfort and location despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:03

Property Description

Luxurious Self-Contained Apartments
Quest Henderson, located just a short drive from Auckland city centre, offers spacious and air-conditioned apartments with fully equipped kitchens, laundry facilities, and a wide selection of satellite channels for entertainment.

Convenient Services and Amenities
Guests can enjoy the convenience of charging meals at local restaurants to their room and utilizing the pantry shopping service provided by Quest Henderson. Additionally, the reception staff is readily available to assist with transport arrangements and local recommendations.

Prime Location
Situated near Trusts Stadium Arena, Waitakere Hospital, and Westfield West City Shopping Mall, Quest Henderson is the ideal choice for travelers looking to explore the vibrant attractions of Auckland while enjoying a comfortable stay.

Book your stay at Quest Henderson now for a memorable and hassle-free experience.

Important information:

Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 4% charge when you pay with an American Express credit card.

Please note that car parking is limited and subject to availability. If you are arriving by car, please contact Quest Henderson for more information using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 12.50 per day.

  • Internet

    WiFi is available in all areas and costs NZD 5 per 24 hours.

Location

Guest Reviews

8.6
Based on 935 reviews
Cleanliness: 7.98
Service: 8.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 7.48
Overall Experience: 9.05
B
Braddock solo_traveller nz
8
Close to perfect
Pros:

Close to waitakere hospital

Cons:

The kitchenette in the room wasn't the best to use and there wasn't enough milk

2026-02-13 via Nuitee
C
Crissi solo_traveller nz
10
Pros:

Spacious, tidy, nice features, all the mod cons - fridge, washing machine, dryer, 2 tvs!

Cons:

Nothing, it was perfect for me.

2026-02-13 via Nuitee
J
Jaydeep solo_traveller au
9
2026-02-12 via Nuitee
M
Mary solo_traveller nz
10
Pros:

Location
Comfort

Cons:

Nothing

2026-02-12 via Nuitee
W
Workman couple nz
10
Comfortable and homely
Pros:

The two beautiful and absolutely lovely reception ladies made my stay easy and great on the eyes too X

2026-02-11 via Nuitee
D
Donna couple nz
9
Would definitely stay again .
Pros:

Staff were fantastic gave us an upgrade for no xtra as I had booked the wrong type of room . It was very handy to the hospital as I had a procedure.Easy walking distance to Shops .

Cons:

Nothing

2026-02-11 via Nuitee
W
Workman couple nz
10
Comfortable and homely
Pros:

The beautiful and lovely reception ladies made it convenient and easy for me

2026-02-11 via Nuitee
K
Kingi couple nz
7
2026-02-10 via Nuitee
L
Lynne couple nz
8
Pros:

The staff were brilliant, location was perfect

Cons:

There was dirty dishes in the dishwasher, there was a dirty toothbrush, toothpaste and hair tie in the cupboard behind the mirror in the bathroom

2026-02-08 via Nuitee
J
Joy couple fj
8
So clean, comfortable, and conveniently located for us when we visit family!
2026-01-31 via Nuitee
T
Tau'alofa couple au
5
Pros:

Location was convenient

Cons:

I paid for a dedicated parking spot, but multiple times I had to tell reception that my spot was taken. When I explained that I had to use someone else's space as a result, they made me feel responsible for parking in the wrong spot. They should have done their job and told the person who took my parking to move. Instead, I was forced to park in a space that was extremely tight. Not good service

2026-01-31 via Nuitee
V
VINCENT couple au
8
Peace of Mind
Pros:

Very good! 😊
Check in was seamless. Friendly staff. Simple instructions. Strong WiFi.
Location was great for our purpose of attending a funeral with everything less than 10mins drive.
(Church, funeral home, florist, fast-food restaurants, West City shopping centre, Pak'n'Save)

Cons:

N/A

2026-01-29 via Nuitee
D
Debbie extended_group au
10
Very enjoyable stay, would stay again
Pros:

Room was spacious, clean and accommodating. Easy to park on the street (public holiday made it easier). Staff were lovely. Bed was comfy, couch was also decent.

Cons:

I couldn't really fault anything

2026-01-28 via Nuitee
J
Jonas solo_traveller nz
9
2026-01-28 via Nuitee
E
Eleora couple au
8
2026-01-27 via Nuitee
R
Rini couple nz
10
2026-01-26 via Nuitee
M
Mercia couple nz
8
Location was quiet!
Pros:

The quiet

Cons:

Bathroom sink was blocked and curtains don’t fir weindow

2026-01-26 via Nuitee
R
Robert extended_group us
10
2026-01-25 via Nuitee
C
Castro couple nz
8
2026-01-24 via Nuitee
G
Gary couple nz
9
Quiet, clean and well equipped
Pros:

Very quiet, well equipped units with washing machine and dryer

Cons:

Organising parking was a bit confusing

2026-01-23 via Nuitee