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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Packed lunches
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Hammam
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Public Bath
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Coffee Shop on site
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Fruits
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Games
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Housekeeping on request
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Wine release events
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Covered parking
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Secured parking
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Garage
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Stunning Views from Rooftop Hydro Massage Tub
Enjoy breathtaking panoramic views of Medellín from our rooftop hydro massage tub, perfect for relaxing after a day of exploring the city.
Rustic-Style Rooms with Modern Amenities
Experience comfort in our Rustic-style rooms equipped with satellite LCD TV and private bathrooms. Order tropical cocktails at the bar or indulge in room service for a truly relaxing stay.
Convenient Location and Nearby Attractions
Explore cultural sights like the Metropolitana Cathedral and Jardin Botanico gardens just a short drive away. For entertainment, guests can play billiards in the games room. Conveniently located near the commercial centre and with free parking, Hotel Alcaravan is the ideal choice for your stay.
Ready to experience comfort and convenience at Hotel Alcaravan? Book your stay now and make unforgettable memories in Medellín!
Please note that the Jacuzzi is open from 02:00 PM until 10:00 PM daily.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
La atencion del personal en especial del restaurante. El menu variado y la comida sabrosa.
La zona muy central.
No garantizan el servicio de parqueadero y no hubo servicio de internet por dos dias sin brindar una solucion a los huespedes.
Las habitaciones son pequeñas para grupo de 3 a 4 personas, no tenia closet la habitacion. Estuvimos incomodos.
No tenia aire acondicionado y sentimos calor.
Todo muchas gracias
El servicio la ubicación
En general todo, es muy buen sitio, el personal muy amable, la comida del restaurante es rica y las habitaciones y el hotel en general es muy limpio.
Que al llegar hubo problemas con el internet durante todo el día (1 día sin conexión)
Las camas no son confortables, la habitación un solo calor, el baño súper pequeño, desde que llegamos el baño estaba filtrando agua por algún lugar que no pudimos detectar se le comunicó y secaron pero siguió votando agua.
Realmente llegamos al hotel, pero no había donde parquear, no había servicio de internet ni parabolica y las camas eran de cemento , solicitamos el reembolso y nos fuimos. El personal si estuvo muy atento y dispuesto en colaborar, y nos regresaron el dinero súper fácil.
Muy limpio , la atención excelente
No aplica
Que era muy limpio, tranquilo, con ascensor y muy seguro, las puertas se abrían con tarjeta y venia el desayuno incluido.
No hubo algo que no me gustara
La atención del personal, excelente atención al cliente
Detalles, igualmente la relación calidad precio es buena: la habitación que me dieron estaba al frente de la plaza de mercado, entonces a las 2 de la mañana los camiones que llevan los víveres me despertaban por el ruido, hasta que me acostumbré. La regadera de la ducha estaba en mal estado, es decir, tenía una mancha en el aspersor.
La atención del personal
Muy amables
Na
La atencion del personal en recepción y del bar comida excelente
No hay quejas y el bar en la terraza es muy acogedor estoy seguro que regresaré
Todo excelente
Personal
Habitaciones poco espacio
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