Pension Lucy

Hotels
9.2 (24 reviews)
ΠΑΝΟΡΜΟΣ ΜΥΛΟΠΟΤΑΜΟΥ 0 , Panormos Rethymno , gr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Safety deposit box
Fax/photocopying
Car hire
Shuttle service (additional charge)
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Cozy rooms
Good amenities
Cons:
Some noise from the road
Limited food options mentioned

Categories

Cleanliness
8.3
Most reviews mention cleanliness positively, but some note potential noise affecting the experience.
Service
9.8
Multiple reviews highlight exceptional service, especially praising the reception and assistance.
Location
9.3
The location is frequently described as fantastic with great access to views and nearby amenities.
Room Quality
9.3
Rooms are described as cozy and well-equipped, meeting the expectations set by guests.
Amenities
9.3
Amenities such as a kitchenette and rooftop access are mentioned positively by guests.
Value for Money
9.3
Guests feel they received good value for their money considering the location and service.
Food and Beverage
8.8
Though not specifically mentioned, overall experience suggests satisfactory food options.
Overall Experience
9.5
The majority of reviews paint a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:21

Property Description

Central Location

Pension Lucy, nestled in Panormos Rethymno, offers a tranquil escape just steps away from Panormos Beach. Explore nearby attractions like the Museum of Ancient Eleftherna and Archaeological Museum of Rethymno with ease.

Comfortable Accommodation

Indulge in modern amenities such as air conditioning, flat-screen TV, and a kitchenette with a fridge and stovetop. Relax in the walk-in shower, slip into cozy slippers, and enjoy the picturesque views from your private terrace or balcony.

Convenient Services

Stay connected with free WiFi, and take advantage of the paid airport shuttle service and car rental facilities for a seamless travel experience. Let Pension Lucy be your home away from home in Crete.

Book now for a memorable stay at Pension Lucy and create unforgettable memories in Rethymno.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 24 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.8
Overall Experience: 9.5
M
Marie • couple • au
8
Cute place. Easy vibe
Pros:

Lovely little spot nice kitchenette.

Cons:

The road was busy close to us and got noisy early evening. Ok for sleeping though

2025-09-12 • via Nuitee
A
Alisa • extended_group • de
10
Everything perfect, Lucy is so kind. Wonderful sea view
Pros:

The rooftop is fantastic!

Cons:

Nothing :)

2025-09-04 • via Nuitee
J
József • family_with_children • ro
9
Pros:

Pár perc sétára volt a parttól, a kilátás a tengerre gyönyörű volt. Minden reggel megcsodáltuk a tágas teraszról.

Cons:

Rendben volt minden

2025-08-28 • via Nuitee
C
Catherine • family_with_children • ca
9
2025-08-18 • via Nuitee
R
ROBO54 • couple • it
6
2025-08-14 • via Nuitee
Γεωργια • extended_group • gr
10
Pros:

Πολυ καλή τοποθεσία, Η οικοδέσποινα ευγενέστατη και παντα με ορεξη να σε βοηθησει για οτιδήποτε χρειαστείς. Πολυ καθαρος χωρος και προσεγμένος. Το συνιστώ ανεπιφύλακτα

Cons:

Ηταν ολα τελεια

2025-08-04 • via Nuitee
P
PetrinaGeo • couple • gr
10
Excellent traditional room with a heartwarming host
Pros:

Εκπληκτική η κυρία Λουση σαν οικοδέσποινα. Μας περίμενε με χαμόγελο, κέρασμα, το γλυκό της λόγο και βοήθεια σε ο, τι χρειαστούμε. Το δωμάτιο πεντακάθαρο, μπράβο και στην κοπέλα που καθαρίζει κι εκείνη πολύ χαμογελαστή. Ανυπομονώ να ξαναγυρίσω.

Cons:

Μπορεί να έχει λίγη φασαρία από το δρόμο νωρίς το πρωί.

2025-07-29 • via Nuitee
D
Daria Zemskaia • couple • ru
10
Pros:

Amazing location, cozy room, we had all that we needed and even more:)

2025-07-25 • via Nuitee
J
Jelena • young couple • rs
10
Exceptional
Pros:

The owners were really kind and made our stay more comfortable allowing us to check-in few hours earlier. A lot of effort is being put in details in accommodation and it shows! Although our room in Lucy was the smallest of all rooms we stayed in during our stay in Crete we liked it the most! Great value for money!

2025-07-01 • via Nuitee
M
Matthew • young couple • us
10
Exceptional
Pros:

Sparkling clean room with a large terrace overlooking the sea. Lucy is a wonderful hostess, very helpful in every way. We would definitely come back

Cons:

The twin beds could have been softer but not a big deal.

2024-10-18 • via Nuitee
M
Michael • solo traveller • de
9
very nice
Pros:

Small but very lovely. Just around the corner nice Tavernas in small alleys.

Cons:

Had the room to the street, there's much traffic. A bit to loud for me.

2024-09-23 • via Nuitee
M
M_c. • solo traveller • gb
9
Good place to stay
Pros:

Lucy was very kind. The apartment was clean and the location great.

2024-09-02 • via Nuitee
C
Cedric • group • ch
10
amazing
Pros:

excellent welcome service

Cons:

all good

2024-08-25 • via Nuitee
N
Nešić • young couple • rs
10
Exceptional
Pros:

We liked the apartment, it was comfortable and clean.
The location is great, there are restaurants and bars but still it's quiet village ✨
Lucy was very kind☺️

2024-08-20 • via Nuitee
E
Eric • with friends • gb
5
Rustic becomes Dated.
Pros:

Location, takes some beating.
Lucy was helpful
Maisonette bed

Cons:

When does Rustic become dated?
I appreciate we are in Greece but....


We hired 3 studios, but we're able to change 1 to a Maisonette.

Studios
V hard beds similar to sleeping on the floor.
Dark rooms,
Chairs for the balcony have seen better days.
Electrical fitting loose

Maisonette
No water upstairs on many occasions (lack of water on island.... Locals still watered the floor!)
Very noisy at times from the take away cafe across the road.
Local police keen to issue parking tickets to any rental cars.

2024-07-30 • via Nuitee
L
Linda • young couple • gb
10
Highly recommend pension Lucy.
Pros:

Lucia is the most caring and generous person. She always had a smile and wanted to ensure our stay was perfect. She gave us many gifts and overall the perfect host. Thank you Lucia. Harry and Lyn.

Cons:

Everything was perfect

2024-05-03 • via Nuitee
R
Ritchard • solo traveller • us
9
Superb
Pros:

Great location in heart of town. Nice size room for a single traveller. Large balcony with great views. Lucy was a great host, nice welcome gifts and helpful advice.

Cons:

Traditional furniture was beautiful, but bed isn't great. Very small bath (but fine for one).

2024-04-26 • via Nuitee
J
Jeannie • solo traveller • us
9
Central location, great value, wonderful host.
Pros:

Sweet place great location, small village close to the sea- very friendly and helpful host, space is well taken care of

Cons:

A lot of early morning street noise- I like to  sleep with windows open because I don’t like the sound of the air conditioner. So maybe if you close the windows it’s not so bad. Also, the bed wasn’t the most comfortable for me. Very firm and of feeling like the springs were too close to the surface.

2023-09-11 • via Nuitee
V
Veronika • family with young children • sk
6
Pleasant
Pros:

Panormo is a nice holiday location, the accommodation is close to everywhere - the beach or city centre.

Cons:

The only unpleasant thing was, that the accommodation is located directly on an extremely noisy and busy road.

2023-07-18 • via Nuitee
M
Maryna • solo traveller • ua
10
Exceptional
Pros:

Amazing place. Perfect location in the center of a small beautiful village, with cozy shops, tavernas, and supermarket within (short) walking distance. 5-7 minutes (slowly) to the nearest beach.
The room including mini kitchen and bathroom had everything necessary and was clean.

Lucy was very hospitable and brought local products and fruits as a welcome present. She also helped with advice as well as printing of the boarding card to the return flight.

2023-07-18 • via Nuitee