Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Comfortable Rooms
Cons:
Cleanliness Issues
Parking Difficulties
Breakfast Quality

Categories

Cleanliness
7.43
Issues with bad smell in rooms and unclean conditions in one review.
Service
9.4
Generally positive comments about staff being friendly and helpful.
Location
9.94
Multiple reviews highlight the amazing location of the hotel.
Room Quality
8.39
Some rooms are described as small with issues; generally acceptable quality.
Amenities
8.42
Some complaints regarding parking and maintenance of amenities such as Wi-Fi.
Value for Money
8.88
Positive feedback on the price relative to location and general experience.
Food and Beverage
7.93
Breakfast received mixed feedback, leading to a slightly lower score.
Overall Experience
9.2
Mixed reviews; overall a good experience highlighted despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:08

Property Description

Prime Location & Attractions
Queen Palace is ideally situated near SPENS Sports Centre, Promenada Shopping Mall, and Serbian National Theatre, making it the perfect choice for travelers looking to explore Novi Sad's popular attractions.

Comfort & Convenience
Guests can expect air-conditioned rooms equipped with modern amenities such as a coffee machine, minibar, and flat-screen TV, ensuring a comfortable stay. With 24-hour room service and free WiFi, we strive to provide top-notch service to our guests.

Leisure & Dining Experience
Start your day with a delicious buffet or continental breakfast at Queen Palace. After exploring the city, unwind in our garden or terrace, or enjoy a refreshing drink in our on-site bar. Bike hire is also available for guests looking to explore the area on two wheels.

Book now for a memorable stay at Queen Palace in Novi Sad!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 551 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 7.93
Overall Experience: 9.2
N
Nikola couple rs
9
2026-02-08 via Nuitee
N
Nicole couple de
1
Ein absoluter Reinfall
Pros:

Nichts - soweit kam es garnicht

Cons:

Eine einzige Abzocke die Absteige
Geld für nichts bezahlt
Betreiberin unverschämt
Was für eine Enttäuschung – schrecklich

2026-01-20 via Nuitee
M
Monika couple se
9
Spelade veteran em I bordtennis nöjd med allt.
Pros:

Bra frukost bra läge

Cons:

Inget

2026-01-19 via Nuitee
M
mohamed couple ae
9
2026-01-19 via Nuitee
F
Fedor solo_traveller rs
9
Pros:

Overall, a good experience, polite staff, great location in the city center.

Cons:

Coffee capsules in the room are overpriced. Strange smell in the bathroom, but tolerable. Wi-Fi requires logging in in the browser, sometimes disconnects.

2026-01-19 via Nuitee
S
Slobodan couple rs
9
Center location. Friendly staff
Pros:

Very good

Cons:

Croissants were not fresh

2026-01-19 via Nuitee
G
Gordana couple rs
10
2026-01-19 via Nuitee
F
Floyd couple us
10
Pros:

Amazing location. Located on Liberty Square.

2026-01-15 via Nuitee
D
DejanJdm solo_traveller se
7
2026-01-02 via Nuitee
S
Szanella couple cy
10
Pros:

Great location and excellent service. The hotel staff were very kind, professional, and always willing to help. Special thanks to Željana for her outstanding hospitality — she truly made our stay even more pleasant.

2026-01-01 via Nuitee
L
Laura couple us
10
Great room in a perfect location!
Pros:

The hotel is in a perfect location and the rooms were lovely and modern. The beds were comfortable and they even provided extra pillows! Great room im a perfect location!

2025-12-12 via Nuitee
A
agustin diego couple es
8
Pros:

Sin duda una ubicación privilegiada

Cons:

Me dieron una habitación abuhardillada con la incomodidad que conlleva la cual creo que no deberían haberme dado.
Hay servicio de jacuzzi y sauna, pero es excesivamente caro

2025-12-10 via Nuitee
A
Aniweta Samuel solo_traveller gb
10
Pros:

Environment, setting, personalities and welcome... Perfect

2025-12-06 via Nuitee
E
Eleni couple rs
10
2025-11-17 via Nuitee
Νικος couple gr
8
Pros:

Τοποθεσία εκπληκτική

Cons:

Η θέα

2025-11-15 via Nuitee
S
Suzana couple ch
9
2025-11-14 via Nuitee
M
Milojković solo_traveller rs
8
Pros:

Kompletan utisak je dobar.

Cons:

Hotel nema parking.

2025-11-05 via Nuitee
B
Bjanka extended_group rs
8
2025-11-02 via Nuitee
V
Verica couple rs
1
Cons:

Nisu mi izasli u susret da omoguce parking za moj automobil.Apelovala sam vise puta i nisu se udostojili da ispune moju molbu .

2025-11-02 via Nuitee
A
Amend solo_traveller ru
8
Pros:

Расположение супер

Cons:

Отель расположен на верхних этажах здания, лифт приходится ждать почти в обнимку с 3мя мусорными контейнерами. Полезная площадь номера метров 8, остальное это скаты крыши. Каналы телевизора не настроены. Что, сложно, проводить 3.5 гостей в день 5 метров до номера и всё показать-рассказать, как это делается много в каких странах и отелях? 5 отелей в Сербии посетил и нигде об этом даже не задумываются, даже там где супер приветливый персонал. Максимум что мне за всю поездку показали, это кнопку которую не надо нажимать чтобы горячая вода не выключилась.

2025-10-17 via Nuitee