Hotel Kapeller Innsbruck

Hotels
8.7 (2581 reviews)
Philippine-Welser-Straße 96 , Innsbruck , at

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Church bells may disturb sleep
Some furniture may be outdated

Categories

Cleanliness
8.16
Cleanliness was satisfactory, but some rooms may need renewal of mattresses.
Service
9.13
Staff were friendly and professional.
Location
9.17
Located in a beautiful area, well connected to public transport, though a bit far from the city center.
Room Quality
8.62
Rooms were spacious and comfortable, ideal for groups.
Amenities
8.65
Included on-site parking and access to public transport.
Value for Money
8.61
Good value considering the size and comfort of the room.
Food and Beverage
8.66
Breakfast was good and varied.
Overall Experience
8.63
Overall a very good experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Modern Rooms in Pastel Colors
Hotel Kapeller Innsbruck offers modern rooms in soothing pastel colors, providing a tranquil retreat after a day of exploring the city.

Convenient Amenities
Enjoy complimentary Wi-Fi, on-site private parking, and a delicious buffet breakfast to start your day right without any extra charges.

Scenic Surroundings and Easy Access
Relax in rooms with large windows offering mountain views and take advantage of the easy access to Innsbruck’s city center via tram line 3, located just 200 meters away.

Ready to experience comfort and convenience at Hotel Kapeller Innsbruck? Book your stay now for an unforgettable visit!

Important information:

Please note that air condition is not available throughout the property.

When traveling with pets, please note that an extra charge of 35 EUR per pet, per night applies. Please note that a maximum of 2 pets are allowed.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.7
Based on 2581 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
M
Massimo • extended_group • it
9
2026-02-14 • via Nuitee
V
Veronika • couple • cz
7
Pros:

Lokalita super, z hotelu to bylo kousek na konečnou tramvaje, do centra pak jízda cca 15.min.
Obdrželi jsme v hotelu Welcome card, se kterou jsme zdarma po městě cestovali.
Pokoj byl dost velký. Užívali jsme si naprostou tmu na spaní při zatažení venkovních žaluzií. Prostorné a komfortní podzemní garáže. Příjemná obsluha recepce. Úklid naprosto v pořádku.

Cons:

Vybavení hotelu, resp. pokoje bylo strašné, staré, dřevěný nábytek oloupaný. Koženková sedačka o postel popraskané a pokoj zatuchlý.
Snídaně horší průměr-zklamaní.

2026-02-12 • via Nuitee
M
Margarita • family_with_children • bg
9
2026-02-11 • via Nuitee
R
Rafał • solo_traveller • pl
10
2026-02-10 • via Nuitee
J
Josefina • solo_traveller • ar
10
2026-02-08 • via Nuitee
J
Janusz • family_with_children • pl
9
2026-01-30 • via Nuitee
M
Martin • family_with_children • at
9
2026-01-30 • via Nuitee
S
Sally • solo_traveller • gb
9
Pros:

Our room was upgraded and the staff were very helpful explaining where to get the tram in to the city centre and with restaurant recommendations

2026-01-29 • via Nuitee
M
Mladen • solo_traveller • hr
10
2026-01-28 • via Nuitee
R
Richele • couple • at
9
2026-01-28 • via Nuitee
I
Irini • family_with_children • gr
8
2026-01-26 • via Nuitee
F
Felix • solo_traveller • de
8
2026-01-24 • via Nuitee
M
Mauricio • solo_traveller • cr
9
¡Excelente opción en Innsbruck si gusta de la tranquilidad y buen desayuno!
Pros:

El desayuno excelente. La ubicación está bien porque es tranquilo, el barrio muy bonito.

Cons:

Hay solamente un restaurante en los alrededores, muy bueno, pero es la única opción. Si se quieren más opciones el transporte está cerca para ir al centro.

2026-01-23 • via Nuitee
V
Vladimir • couple • de
9
2026-01-22 • via Nuitee
A
Arthur M Ramos • family_with_children • br
10
2026-01-22 • via Nuitee
H
Habib • family_with_children • sa
8
Pros:

The location was great, and there was a nice shopping center walking distance from the hotel. The breakfast had a good selection of food and beverages.

2026-01-21 • via Nuitee
J
Jasper • solo_traveller • de
8
2026-01-19 • via Nuitee
M
Mariska • family_with_children • nl
7
Prima hotel, rustig gelegen, vlakbij de tram om de stad in te gaan.
2026-01-19 • via Nuitee
E
Elisabeth • family_with_children • at
10
2026-01-19 • via Nuitee
M
MARA • solo_traveller • es
10
2026-01-19 • via Nuitee