Hotel Kapeller Innsbruck

Hotels
8.7 (2628 reviews)
Philippine-Welser-Straße 96 , Innsbruck , at

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Church bells may disturb sleep
Some furniture may be outdated

Categories

Cleanliness
8.16
Cleanliness was satisfactory, but some rooms may need renewal of mattresses.
Service
9.13
Staff were friendly and professional.
Location
9.17
Located in a beautiful area, well connected to public transport, though a bit far from the city center.
Room Quality
8.62
Rooms were spacious and comfortable, ideal for groups.
Amenities
8.65
Included on-site parking and access to public transport.
Value for Money
8.61
Good value considering the size and comfort of the room.
Food and Beverage
8.66
Breakfast was good and varied.
Overall Experience
8.63
Overall a very good experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Modern Rooms in Pastel Colors
Hotel Kapeller Innsbruck offers modern rooms in soothing pastel colors, providing a tranquil retreat after a day of exploring the city.

Convenient Amenities
Enjoy complimentary Wi-Fi, on-site private parking, and a delicious buffet breakfast to start your day right without any extra charges.

Scenic Surroundings and Easy Access
Relax in rooms with large windows offering mountain views and take advantage of the easy access to Innsbruck’s city center via tram line 3, located just 200 meters away.

Ready to experience comfort and convenience at Hotel Kapeller Innsbruck? Book your stay now for an unforgettable visit!

Important information:

Please note that air condition is not available throughout the property.

When traveling with pets, please note that an extra charge of 35 EUR per pet, per night applies. Please note that a maximum of 2 pets are allowed.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.7
Based on 2628 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
T
Tanja couple fi
9
Pros:

A lovely hotel in a great location. Easy access by tram to different parts of the city. Beautiful and peaceful surroundings. Good breakfast.

2026-05-09 via Nuitee
B
Birgit solo_traveller at
10
2026-05-09 via Nuitee
M
Mattia couple it
8
2026-05-07 via Nuitee
L
Lesley solo_traveller gb
10
Super
Pros:

The friendliness of the welcome at reception and the information given regarding the tram into Innsbruk. We had a room in the annex which was lovely and clean. Breakfast was excellent. Would definitely stop there again . Great car parking.

2026-05-06 via Nuitee
S
Sarah couple ca
10
Pros:

Great hotel 10 minutes from the city by tram. It felt like we were in the countryside rather than so close to the city. Great staff, comfortable beds and fantastic breakfast.

2026-05-06 via Nuitee
G
G. solo_traveller it
10
Fantastico
Pros:

Camera molto pulita e personale gentile: chi pernotta almeno 2 notti riceve una card con bus gratuiti (col num.3 si arriva subito in centro) e altri sconti.
Colazione a buffet molto buona e ricca.

2026-05-05 via Nuitee
F
Felix solo_traveller ch
7
Angenehm, komme gerne wieder
Pros:

Tolle Lage, gute ÖV Anbindung, freundliches Personal

Cons:

Wind hat leider durch den Türspalt gepfiffen, dadurch auch etwas hellhörig

2026-05-05 via Nuitee
F
Florian solo_traveller at
10
2026-05-04 via Nuitee
P
Piotr family_with_children pl
10
2026-05-04 via Nuitee
J
Johannes solo_traveller de
9
2026-05-04 via Nuitee
B
Bruno Bucher solo_traveller ch
9
Gute Wahl am Stadtrand von Salzburg
Pros:

Ruhige Lage, freundliches Personal, gutes Preis-/Leistungsverhältnis, sauber und gepflegt

Cons:

90 cm breites Bett im Einzelzimmer für mich zu schmal

2026-05-04 via Nuitee
S
Samuel solo_traveller at
9
2026-05-04 via Nuitee
S
Stephanie couple fr
8
Agréable étape pour visiter Innsbruck
Pros:

Chambre spacieuse, literie confortable, wc séparé, choix du petit déjeuner, parking pratique, proche du tram (compter 15 mns de transport pour centre historique), accueil agréable.

Cons:

Agréable proximité visuelle de l’église mais sonneries qui vont avec (stoppées de 23 h à 7 h).
Rideaux mériteraient d’être modernisés
Bouilloires à disposition mais pas dans les chambres, dommage qu’on ait pas eu l’information

2026-05-03 via Nuitee
S
Stefanie family_with_children de
9
2026-05-03 via Nuitee
I
Ilaria family_with_children it
9
2026-05-03 via Nuitee
R
Rainer solo_traveller at
10
Top in Preis / Leistung
Pros:

Freundliche Mitarbeiter, geräumige und gut ausgestattete Zimmer, reichhaltige Auswahl beim Frühstück, Hunde sind willkommen

2026-04-29 via Nuitee
B
Bellingeri solo_traveller it
8
2026-04-29 via Nuitee
S
Supreet family_with_children at
9
2026-04-26 via Nuitee
B
Bojana solo_traveller ba
10
2026-04-25 via Nuitee
S
Schajan family_with_children at
10
Es war sehr toll. Wir werden sicher unsere Freunde vom Hotel erzählen und empfehlen.
Pros:

Frühstück war super !
Personal freundlich und lieb !
Lage ist toll !

Cons:

Stockwerkbeschriftung nach dem Aussteigen vom Lift wäre ideal.

2026-04-25 via Nuitee