Hotel Monaco

Hotels
6.6 (5 reviews)
33-35 Calle 26 , Tuluá , co

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Cons:
Persistent plumbing odor in room
Unsatisfactory service regarding room change and refund

Categories

Cleanliness
4
Guests expressed significant concerns about cleanliness due to strong plumbing odors in the room.
Service
2.5
Guests were dissatisfied with the service as the hotel did not address their request for a room change or refund.
Location
7
The hotel's location was not a major factor in the reviews.
Room Quality
2.5
The room quality was heavily criticized due to the persistent plumbing odor issue.
Amenities
7
Amenities were not a significant factor in the reviews.
Value for Money
5
Mixed reviews regarding the value for money, with dissatisfaction over the room quality and service.
Food and Beverage
7
Food and beverage were not prominently featured in the reviews.
Overall Experience
3.5
Overall, guests had a negative experience primarily due to unresolved issues with the room and poor service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 04:30

Property Description

Luxurious Accommodation
Hotel Monaco in Tuluá offers air-conditioned rooms with modern amenities such as flat-screen TVs, free WiFi, and stunning city views. The rooms are elegantly designed with comfortable bedding and complimentary toiletries, ensuring a relaxing stay for guests.

Convenient Services
Guests can enjoy the convenience of room service and a 24-hour front desk at Hotel Monaco, providing assistance whenever needed. The attentive staff is dedicated to ensuring a seamless and pleasant experience for all visitors.

Ideal Location
Located just 73 km from Alfonso Bonilla Aragón International Airport, Hotel Monaco is easily accessible for travelers. The central location allows guests to explore the city with ease and discover all that Tuluá has to offer.

Book your stay at Hotel Monaco now for a luxurious and convenient experience in Tuluá!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

6.6
Based on 5 reviews
Cleanliness: 4
Service: 2.5
Location: 7
Room Quality: 2.5
Amenities: 7
Value for Money: 5
Food and Beverage: 7
Overall Experience: 3.5
E
Echeverri • extended_group • co
7
2025-09-04 • via Nuitee
A
Adriana • couple • co
1
Mal
Cons:

La habitación tenia un olor a cañeria terrible, pedimos cambio de habitación y no nos cambiaron, pedimos reembolso de una noche porque nos fuimos del hotel pues el olor era insoportable y no nos quisieron hacer la devolución porque supuestamente habia sido reservado por booking.

2025-07-28 • via Nuitee
P
Peggye • young couple • hn
9
Superb
Pros:

That is was clean the customer service was v good

Cons:

The bed was a bit small for what was advertised, the bathroom extremely small, but I guess that's the value huh?

2024-05-13 • via Nuitee
T
Teresa • young couple • ec
8
Clean, safe hotel with great parking.
Pros:

The location is great. near shops, resturants and medical offices. Facility was very clean. Quiet room. Wonderful free parking available.

Cons:

No window in the room but just outside the door. Stairs are a bit steep.

2024-04-12 • via Nuitee
J
Jd • review category business travellers • us
8
Good hotel
Pros:

Very friendly staff and good location

Cons:

Steep stairs to go to the room

2023-08-21 • via Nuitee