Palazzo Duca

Hotels
9.2 (494 reviews)
27 - 29 Douka Str. , Chania Town , gr

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Hot Tub Issues
Noisy Neighbors

Categories

Cleanliness
8.69
The hotel was very clean but had some issues like missing curtains, which affected the overall experience.
Service
10
The staff were reported as friendly, helpful, and accommodating, which enhances the hotel's service reputation.
Location
9.66
The location was described as excellent, with easy access to restaurants and attractions.
Room Quality
9.2
Rooms were generally well-appointed, though some issues were reported regarding bed arrangements.
Amenities
8.15
The hot tub did not work properly during the stay, which was disappointing for some guests.
Value for Money
8.88
Guests felt the hotel provided good value, although some were disappointed about missing amenities.
Food and Beverage
9.14
Breakfast was included and considered nice, though some guests desired more variety.
Overall Experience
9.89
Overall, guests were very satisfied with their stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:42

Property Description

Luxurious Accommodation
Experience comfort and style with our elegant studios and apartments featuring Cocomat mattresses and modern amenities for a relaxing stay.

Prime Location
Located in the heart of Chania's old city, immerse yourself in the charm of the Venetian harbour and explore the nearby taverns, café-bars, and markets within walking distance.

Convenient Access to Beaches
Enjoy the sun and sea with Nea Chora beach just a short walk away, while popular beaches like Chrissi Akti and Agii Apostoli are easily accessible within a few kilometers.

Book your stay at Palazzo Duca for a unforgettable experience in Chania's historic surroundings.

Important information:

During the winter period (November to March), the reception will be open for a limited amount of time. Please also note that during this period, housekeeping services are provided every 2 days.

Please inform the property of your arrival time in advance, in order to arrange check-in details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 494 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 9.2
Amenities: 8.15
Value for Money: 8.88
Food and Beverage: 9.14
Overall Experience: 9.89
R
Ramazza • solo_traveller • it
9
Cons:

La colazione può migliorare

2026-08-08 • via Nuitee
R
Ron • couple • nl
9
2026-08-07 • via Nuitee
G
gillian • solo_traveller • gb
9
Pros:

Staff were lovely.

2026-08-07 • via Nuitee
G
GEORGIOS • solo_traveller • gr
10
2026-08-06 • via Nuitee
L
Lok • family_with_children • us
10
Fantastic staff, beautiful and convenient site in old town!
Pros:

The staff were amazing! Really appreciated their kindness and attentiveness. Breakfast was delicious and hearty. The lent us beach umbrellas for our beach days. Close to the water, which is great but it also means lots of crowds. Still….we loved the accommodations and our stay!

Cons:

Nothing.

2026-08-05 • via Nuitee
K
Keit • family_with_children • ee
8
2026-08-04 • via Nuitee
R
Rafał • couple • pl
10
Thanks to this hotel, the stay in Chania was a success. :)
Pros:

beautiful sea view and a location by the port.
Very good breakfast and really friendly service.

Cons:

I have no complaints about the property.

2026-08-03 • via Nuitee
J
Julia • couple • nl
8
Pros:

Very nice staff and great location!

2026-08-02 • via Nuitee
A
Annely • solo_traveller • ee
10
2026-07-23 • via Nuitee
S
Stephane • solo_traveller • fr
7
Pros:

L'emplacement.

Cons:

Le bruit du restaurant dans la rue.
Et le petit déjeuner avec peu de choix pour un 4 étoiles.
Wifi très mauvais.

2026-07-23 • via Nuitee
M
Miroslaw • couple • pl
9
2026-07-22 • via Nuitee
L
Liliana Monica • couple • pt
9
Great place to stay in Chania - staff was super friendly and helpful
2026-07-22 • via Nuitee
E
Emily • solo_traveller • au
10
2026-07-19 • via Nuitee
A
Angélique • family_with_children • fr
8
Parfait
Pros:

L’emplacement est parfait. Très proche du port. Restaurant juste en bas délicieux.

Cons:

Rien

2026-07-19 • via Nuitee
P
Paulina • family_with_children • pl
10
Pros:

Uroczy kameralny hotel położony na Starym Mieście w pobliżu Portu Weneckiego. Bardzo blisko promenady, gdzie mieściło się mnóstwo barów i restauracji i tętniło wieczorem życie. Jednocześnie hotel mieścił się w spokojnej uliczce, dodatkowym atutem były dźwiękoszczelne okna. Cisza i spokój. Apartament wyposażony był w niewielki aneks kuchenny, klimatyzacja działała bez zarzutu. Pallazo Duca urządzony był ze smakiem i dbałością o szczegóły. Obsługa była uprzejma i kontaktowała się z nami na bieżąco w razie potrzeby. Pokój codziennie sprzątano i uzupełniano kosmetyki oraz wymieniano ręczniki. Podczas naszego pobytu śniadanie spożywaliśmy w pobliskiej tawernie i było bardzo smaczne. Do plaży Nea Chora można było dojść 15 minut spacerkiem. Plaża zadbana i dobrze zorganizowana. Pogoda wspaniała...
Ogólnie pobyt w Chanii uważam za bardzo udany, piękne zadbane Stare Miasto, mnóstwo tawern , sklepów z ceramiką i innymi pamiątkami związanymi z Kretą, wyśmienite jedzenie, miła obsługa/ mieszkańcy.

Cons:

-

2026-07-16 • via Nuitee
L
Laurent • solo_traveller • fr
10
Pros:

Accueil chaleureux, endroit charmant chambre incroyable !! Petit déjeuner exceptionnel
Nous reviendrons au plus vite !!

2026-07-14 • via Nuitee
D
Donagh • solo_traveller • ie
10
Pros:

Nice staff, location, confortable room We left early on the last day to trek Samaria gorge and they provided lunch for our trip and held suitcases.

2026-07-11 • via Nuitee
T
Tanya • solo_traveller • au
9
2026-07-10 • via Nuitee
T
Tamara • couple • us
9
2026-07-10 • via Nuitee
M
Marina • family_with_children • se
9
2026-07-09 • via Nuitee