Palazzo Duca

Hotels
9.2 (512 reviews)
27 - 29 Douka Str. , Chania Town , GR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Hot Tub Issues
Noisy Neighbors

Categories

Cleanliness
8.69
The hotel was very clean but had some issues like missing curtains, which affected the overall experience.
Service
10
The staff were reported as friendly, helpful, and accommodating, which enhances the hotel's service reputation.
Location
9.66
The location was described as excellent, with easy access to restaurants and attractions.
Room Quality
9.2
Rooms were generally well-appointed, though some issues were reported regarding bed arrangements.
Amenities
8.15
The hot tub did not work properly during the stay, which was disappointing for some guests.
Value for Money
8.88
Guests felt the hotel provided good value, although some were disappointed about missing amenities.
Food and Beverage
9.14
Breakfast was included and considered nice, though some guests desired more variety.
Overall Experience
9.89
Overall, guests were very satisfied with their stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:42

Property Description

Luxurious Accommodation
Experience comfort and style with our elegant studios and apartments featuring Cocomat mattresses and modern amenities for a relaxing stay.

Prime Location
Located in the heart of Chania's old city, immerse yourself in the charm of the Venetian harbour and explore the nearby taverns, café-bars, and markets within walking distance.

Convenient Access to Beaches
Enjoy the sun and sea with Nea Chora beach just a short walk away, while popular beaches like Chrissi Akti and Agii Apostoli are easily accessible within a few kilometers.

Book your stay at Palazzo Duca for a unforgettable experience in Chania's historic surroundings.

Important information:

During the winter period (November to March), the reception will be open for a limited amount of time. Please also note that during this period, housekeeping services are provided every 2 days.

Please inform the property of your arrival time in advance, in order to arrange check-in details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 512 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 9.2
Amenities: 8.15
Value for Money: 8.88
Food and Beverage: 9.14
Overall Experience: 9.89
L
Lukas • couple • de
7
Pros:

Super Lage. Viel Platz. Gutes Frühstück. Die Raumreinigung an manchen Tagen. Wir konnten früher einchecken. Die Leute waren nett. Es war ruhig, vor allem nachts. Mängel (TV) wurden zeitnah beseitigt und nicht ausgesessen.

Cons:

Sehr dunkel, da der Raum L-From hatte und die Balkontür zum schachtartig enden Innenhof ging. Die Sonne konnte nie direkt rein scheinen. Die Raumreinigubg an manch andren Tagen. Trozz des vielen Platz und der Miniküche gab es keinen richtigen Tisch, nur niedrige Beistelltischlein. Der Balkon vewinkelt und sehr schmal war zum sitzen nicht zum stehen bedingt geeignet.

2026-11-03 • via Nuitee
I
Ilgin • couple • tr
7
2026-11-02 • via Nuitee
P
Philippe • family_with_children • fr
10
2026-10-28 • via Nuitee
M
Maria Jose • couple • es
8
bonito hotel boutique en medio de Chania, un poco incómodo si tienes coche y haces excursiones
Pros:

hotel boutique muy bonito. en el centro de Chania. si sólo vas a estar en la parte vieja está muy bien. desayuno rico y nos dieron desayuno frío para el día del vuelo, lo colocaron en la nevera. amables. las camas comodísimas. aire acondicionado bueno. y con un secador espectacular

Cons:

El aparcamitento lo peor porque era muy difícil y mínimo 8 minutos caminando con maletas. Si la recepción está cerrada toca subir unas escaleras exteriores hasta el primer piso. Muy incómodo para gente con movilidad limitada. muchas veces que volvimos no había nadie en la recepción, quisimos hacer varias preguntas pero no estaban 24 horas. ni siquiera a horas tipo las 20:00 la ducha un poco pequeña, tipo sarcófago y se salia parte del agua

2026-10-27 • via Nuitee
N
Nancy • family_with_children • de
9
Ein rundum gelungener Aufenthalt in wunderschöner Lage direkt am Hafen, mit sauberen Zimmern, herzlichem Personal und le
Pros:

Eine wunderschöne Unterkunft in bester Lage, mitten in der Altstadt von Chania und direkt am Hafen. Alles war sehr sauber und gepflegt. Das Personal war ausgesprochen freundlich, aufmerksam und hilfsbereit. Auch das Frühstück war sehr lecker. Wir haben uns rundum wohlgefühlt und können die Unterkunft auf jeden Fall weiterempfehlen!

2026-10-24 • via Nuitee
F
Fatma • extended_group • ae
9
A charming stay in a fantastic Old Town harborfront location, with spacious rooms and friendly staff, though breakfast o
Pros:

Great location in the heart of the Old Town, right in front of the harbor. The elevator was a big plus, as many nearby accommodations don’t have one. The room was spacious by European standards and charmingly decorated with antique-style furnishings.

The staff were polite and friendly. Although late checkout wasn’t available, they kindly stored our luggage and allowed us to use the lobby facilities.

On the other side, breakfast options were limited, the breakfast area was small, and the receptionist wasn’t always available. Having two separate keys for the upper and lower entrances was also a little unusual.

Note: Cars cannot access the Old Town, so be prepared to carry your luggage for 5–7 minutes to reach the hotel.

Cons:

Small breakfast place
Receptionist not available all time.
Not great value for money.

2026-10-23 • via Nuitee
M
Myriam • family_with_children • au
9
2026-10-21 • via Nuitee
M
Maureen • couple • ie
8
Lovely hotel, helpful staff, great location
Pros:

Location, lovely staff, nice breakfast.

Cons:

Rooms quite tight.

2026-10-20 • via Nuitee
T
Tamara • couple • us
9
A small, quaint and comfortable hotel with great staff that made us feel at home
Pros:

A short walk to the waterfront and in the center of the Old Town. The staff and the owner were very friendly. They accommodated my gluten free and lactose free diet.
The breakfast was sufficient enough to start a busy day in Chania, fresh eggs, cold cuts, cheese, honeydew and other fruits, coffee, etc. We loved walking the narrow streets lined up with small restaurants. From our balcony we had some view of the bay blue water. It was lovely to see the water, people passing by and the restaurant below.

Cons:

There aren’t specific complaints. However guests with luggage should be aware that the Old Town is a pedestrian only area and keep in mind and allow time for a walk to the transport. We had 3 pieces of luggage and the taxi driver, per our request, came to the hotel and helped with it.

2026-10-16 • via Nuitee
J
Josep M • couple • es
10
Un lloc encantador i molt convenient
Pros:

Es un hotel amb molt d’encant. Les instal·lacions cuidades i en molt bon estat. Molt còmode i amb una situació perfecte a la ciutat antiga de Chania i a tocar del port Venècia
Totalment recomanable

Cons:

Res, tot ha anat perfectament

2026-10-15 • via Nuitee
T
Tadeusz • couple • pl
9
Bardzo dobry hotel na starówce Chani.
Pros:

Świetnie położony klimatyczny kameralny hotel w zabytkowym budynku starówki. Śniadania nie były różnorodne ale był smaczne, biorąc pod uwagę rozmiar hotelu były wyśmienite. Pokój przestronny jak na możliwości starówki. Sprzęty w dobrym stanie.

Cons:

Nie było wyraźnie złych rzeczy. Pieczywo do śniadania mogłoby być lepsze ale trudno każdemu dogodzić przy hotelu na 10 pokoi a kameralna atmosfera ma też wiele zalet.

2026-10-11 • via Nuitee
L
LAURENCE • couple • fr
10
Pros:

Très belle et très grande chambre au sein d'un palais magnifique.
Hôtel très bien situé à proximité immédiate du port.

Cons:

Chambre donnant sur cour et donc un peu sombre.

2026-10-10 • via Nuitee
D
Doron • family_with_children • il
8
Pros:

the hotel is nice but, getting there , in the middle of the old town was a challange

Cons:

the way to the hotel and the coffee at breakfast

2026-09-19 • via Nuitee
C
Clair • couple • us
9
2026-09-17 • via Nuitee
M
Mark • couple • gb
10
Pros:

Excellent hotel with a lot of character sitting within a lovely Central location in the old town. Excellent breakfasts , comfortable beds and not much noise at night . Would recommend this hotel to anyone wishing to stay within the pld town of Chania.

2026-09-17 • via Nuitee
T
Teresa • couple • ie
10
Very enjoyable and staff so friendly
Pros:

It was so clean

Cons:

Some rooms were dark but we got used to it quickly

2026-09-16 • via Nuitee
C
Cyril • couple • fr
9
2026-09-15 • via Nuitee
S
SalomonH • solo_traveller • at
9
Super zentral - immer wieder gerne
Pros:

Sehr schönes Zimmer mit einer wunderschönen Holzdecke und Balkon mit Blick aufs Meer.
Super zentral gelegen und dennoch ruhig sobald man die Balkontüre schließt.
Freundliches Personal.
Würde immer wieder hier buchen.

Cons:

Frühstück war nicht so ganz meines aber für den Einstieg in den Tag hat es gepasst.

2026-09-14 • via Nuitee
L
Lydia • couple • gb
10
Pros:

The hotel was perfect location. Right in the old town near the marina. It was about a 15-20 minute walk to each beach either side of the marina. The restaurants near by were lovely. I’d recommend the restaurants in the lanes within the old town. The staff were very friendly and accommodating.

2026-09-14 • via Nuitee
D
Dorian • couple • fr
9
2026-09-12 • via Nuitee