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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Car hire
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Allergy-free room
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Television in common areas
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and style with our elegant studios and apartments featuring Cocomat mattresses and modern amenities for a relaxing stay.
Prime Location
Located in the heart of Chania's old city, immerse yourself in the charm of the Venetian harbour and explore the nearby taverns, café-bars, and markets within walking distance.
Convenient Access to Beaches
Enjoy the sun and sea with Nea Chora beach just a short walk away, while popular beaches like Chrissi Akti and Agii Apostoli are easily accessible within a few kilometers.
Book your stay at Palazzo Duca for a unforgettable experience in Chania's historic surroundings.
During the winter period (November to March), the reception will be open for a limited amount of time. Please also note that during this period, housekeeping services are provided every 2 days.
Please inform the property of your arrival time in advance, in order to arrange check-in details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
The position of the property to the harbour and other attractions was brilliant
Nothing
Piękne miejsce, urządzone z gustem, to miejsce to esencja Hani. Polecam
Excellent location. Very friendly staff. George, the manager, was extremely helpful and went out of his way to assist us.
The shower drain would back up.
Beautiful location and well appointed rooms! The breakfast, while very minimal, was nice that it was included. Our room included a balcony, which was my favorite part of the accommodation.
We had booked two rooms each with two beds, and both rooms had the beds pushed together. We requested that they be separated, and while the request was eventually fulfilled, it took a bit of a back and forth with management. We were confused because we had originally requested two beds in each room, so unsure what the fuss was about. Glad that they did eventually resolve it. We also were disappointed that a couple of curtains were missing in our room, which meant no light dimming for the room. We also requested this be mitigated as the sun was waking us up very early in the morning, however this was not resolved during our stay.
Excellent Hotel and staff. Nice room, awesome location.
The only drawback is there is a restaurant next door. Most nights the customers were still noisy after midnight.
Excellent location and breakfast...
Η ευγένεια και η προθυμία του προσωπικού.
Το μπάνιο χρειάζεται ανακαίνιση.
Great location! We could easily walk to all the best restaurants in Chania within 15 minutes at most. Even though the hotel is in a busy area, our room was perfectly quiet. The staff were all so lovely, always happy to help and incredibly accommodating. Highly recommend!
Location ,staff
Friendly, helpful, informative and efficient manager and staff. Excellent unexpectedly quiet location. Could do with more choice of everything at breakfast but it was sufficient and better than average.
It was overall good.
The location was great
The staff very friendly
The hotel was very clean
I would to see more variety for the breakfast
More cereals & more fruit
The room was great. The staff were friendly and helpful. The location was awesome.
The hot tub didn't work. They said it was repaired on the second day we were there, but it never heated up. We told George, at the front desk but he said he checked it and it was working. It never did heat up. The water was cold all day, evening and the next morning as well. So, we never got to relax in the hot tub, which was one of the reasons we booked this room. That was disappointing.
The parking situation is also a nightmare. They indicated that there is some public parking nearby, but it is very limited. We actually ended up getting a parking ticket because we parked in what we thought was the free public parking, but it was for residents only. I don't know how anyone could visit Crete without getting a rental car. To stay near Chania is tricky for sure.
La position centrale
Je reconnais volontier qu'il y a eu méprise quant à la présence ou non d'un parking. Pas de discussion sur ça mais la personne qui nous a reçue est arrogante et savait tout mieux que nous quant à nos"mauvais choix". Pièce de vie sombre dans la chambre
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