Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Recomendado
Ubicación excelente
Habitación enorme y muy cómoda
Limpieza
Desayuno
Cons:
Descuidado
Daños en sus zonas
Suciedad en los muebles
No hay desayuno los domingos

Categories

Cleanliness
7.88
Mentioned issues of dirtiness and damages in areas lead to a lower rating.
Service
9.35
Standard quality for this hotel tier.
Location
9.39
Excellent location as noted in the reviews.
Room Quality
9.34
Spacious and very comfortable room with an impressive bed.
Amenities
8.87
Equipment in the room noted, but concerns about the air conditioning placement.
Value for Money
8.83
No specific mention, assuming aligned with overall experience.
Food and Beverage
7.88
Lack of breakfast on Sundays noted as a downside.
Overall Experience
8.85
Overall positive with some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-22 07:50

Property Description

Luxurious Homestay with Modern Amenities

Comfortable Accommodation: Enjoy air-conditioned units with flat-screen TVs, private bathrooms, and free toiletries. Relax on the terrace and unwind in rooms with cozy bed linens and towels provided.

Delicious Dining Options: Start your day with a choice of À la carte or American breakfast, featuring local specialties, fresh fruits, and cheese, served every morning.

Convenient Facilities: Benefit from 24-hour front desk service, full-day security, and tour organization for exploring the area. With access to a shared lounge, balcony, free parking, and WiFi, your stay at HELENE HOUSE will be both relaxing and memorable.

Book your stay now at HELENE HOUSE and experience a perfect blend of comfort and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:30 AM

Location

Guest Reviews

8.8
Based on 18 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
R
Raul Ernesto • couple • co
8
2026-03-19 • via Nuitee
R
Raul Ernesto • couple • co
8
2026-03-19 • via Nuitee
K
Karunagaran • solo_traveller • co
10
2026-03-15 • via Nuitee
M
Mohamad • family_with_children • co
7
2026-03-12 • via Nuitee
G
Gloria • family_with_children • co
10
Pros:

La amabilidad

2026-03-12 • via Nuitee
E
EDUARDO • couple • co
10
Súper recomendado
Pros:

Recomendado

Cons:

Todo bien

2026-02-10 • via Nuitee
V
Viviana Maria • couple • co
4
Las fotos vs la realidad
Pros:

Es un altillo externo, no nos dieron la posibilidad de ingresar a las zonas sociales que muestra la foto

Cons:

Descuidado, daños en sus zonas, suciedad en los muebles, desagradable experiencia

2025-09-14 • via Nuitee
M
Mauricio • solo_traveller • co
8
Comodidad, cama, desayuno y TV
Pros:

Limpieza,
Amplitud

Cons:

Que el equipo de aire acondicionado quede justo encima de la cama.

2025-08-29 • via Nuitee
A
Andrés • solo_traveller • co
8
Pros:

Ubicación excelente, habitación enorme y muy cómoda. La cama es impresionante. El único detalle esque no hay desayuno los domingos.

2025-08-25 • via Nuitee
H
HANS PETER • extended_group • co
10
2025-08-19 • via Nuitee
P
Perez • family_with_children • co
10
2025-08-18 • via Nuitee
L
Luis • family_with_children • co
10
Excelente Lugar para estancias cortas. Fabulosa hospitalidad. Buena ubicación
Pros:

Hospitalidad y tranquilidad para descansar

Cons:

No tengo reparos

2025-08-18 • via Nuitee
M
Monsalve Garcia • couple • co
10
2025-07-01 • via Nuitee
T
Thomas • young couple • us
8
If you want a good bed and away from the city central, this is your place.
Pros:

The bed was the best I have used in Sincelejo, 6 different hotels. The breakfast was very good, not included like most all hotels at that price point. The staff/owners were pleasant.

Cons:

Even though fairly new construction, the walls were not sound proofed or no insulation, you hear everybody talking and their tv/music behind the room at night from the neighbors house more than 50ft away. I also asked for the receipt of payment several times, giving my name, e-mail. passport number and phone number, still have not gotten one. Also the location is not near any shops or eating locations, so taxis everywhere.

2024-11-18 • via Nuitee
U
Uriel • young couple • co
7
Good
2024-07-27 • via Nuitee
E
Enrique • review category business travellers • us
10
Exceptional
2024-05-25 • via Nuitee
A
Alexander • family with young children • us
10
Exceptional
2024-04-18 • via Nuitee
B
Benjamin • solo traveller • co
10
Best value in town by a wide margin. Bith cheaper and nicer than any hotel in town.
Pros:

Quiet and safe neighborhood, amazing shared dining and sitting area. The room itself is spacious with new air conditioning unit. Plus the hosts are great tour guides, i had a blast on those trips.

2024-01-08 • via Nuitee