Crossroads Hotel Blantyre

Hotels
8 (78 reviews)
Kabula Hill , Blantyre , mw

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Food prices
Maintenance needed for fitness center

Categories

Cleanliness
7.58
The cleanliness of the fitness center and the outdated balcony paint were points of concern.
Service
8.55
Staff support and kindness were highlighted positively.
Location
9.09
The hotel is conveniently located in a downtown area with shopping and dining options.
Room Quality
8.04
Room conditions were mentioned positively, noted as better than another branch.
Amenities
7.57
The fitness room requires maintenance and the balcony needs painting.
Value for Money
8.03
Food prices were noted as a con but the overall experience was good.
Food and Beverage
7.08
Food prices were criticized and beverage selection was deemed limited.
Overall Experience
8.05
Overall good experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 12:59

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom at Crossroads Hotel Blantyre.

Diverse Dining Options
Savor a variety of cuisines including African, American, and Chinese at the on-site restaurant, with vegetarian and halal choices available upon request.

Convenient Facilities
Enjoy complimentary WiFi, airport transfers, and a fitness center during your stay. Book now for a memorable experience at Crossroads Hotel Blantyre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for US$10 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 78 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
M
Myeonggeun extended_group kr
6
2025-12-04 via Nuitee
solo_traveller za
9
Faur stay at the Blantyre branch
Pros:

Room looked better than the Lilongwe 9ne

Cons:

Food prices

2025-12-03 via Nuitee
A
Andrei solo_traveller ml
10
I enjoyed the hotel and the room conditions, accessibility, staff support and kindness!
Pros:

Very good overall hotel and the room conditions, accessibility, staff support and kindness!

2025-11-27 via Nuitee
S
Stéphane extended_group gh
6
Pas mal mais des progrès à faire si vous voulez fidéliser la clientèle
Pros:

L'accueil, le professionnalisme et la gentillesse. La nourriture proposée est de qualité.

Cons:

Les tables carrées dans l'espace petit déjeuner ont un design désastreux: il est impossible de s'asseoir sans se cogner les rotules.
Il faut absolument assurer la maintenance des appareils dans la salle de fitness: lubrifier les machines serait un minimum.
Il est anormal que de lourds travaux soient effectués à partir de 06h00 du matin, surtout un samedi. Cela résonne dans tout le bâtiment et trouble le repos de la clientèle.
Le choix de boissons est parfois trop réduit.

2025-11-18 via Nuitee
A
Angela family_with_children mz
8
2025-11-18 via Nuitee
F
Francis couple us
9
Spacious rooms and nice buffet breakfast
Pros:

In downtown area within shopping mall with restaurants and shops around

Cons:

They need to pain the balcony make things look very old . A fridge in the room should be a good deal

2025-11-05 via Nuitee
A
Anh Ngoc7 family_with_children mw
10
2025-08-30 via Nuitee
A
Amal solo_traveller us
8
Pros:

Breakfast was great and the room was great, I really enjoyed my stay at crossroads.

Cons:

Wifi was weak.

2025-08-16 via Nuitee
solo_traveller us
8
Great hotel in the heart of Blantyre
Pros:

Staff were excellent

Cons:

Nothing

2025-08-13 via Nuitee
B
binton family_with_children mw
8
It was a good experience
Pros:

1. Security of the place.
2. Great staff in the car park and the reception
3. Nice meals
4. Room environment and set up

Cons:

Delivery of meals and explanations to customer enquiries during deliveries needs some improvement.

2025-07-29 via Nuitee
M
Mohamed young couple mz
9
Keep it up hope you to continue like this
Pros:

The location, facilities and service

Cons:

In 1 night couldnt find any problem

2025-06-10 via Nuitee
B
Broodryk review category business travellers za
7
Good
2025-05-26 via Nuitee
T
Temcke review category business travellers za
7
Good
Pros:

The staff is very helpful and ready to serve. The room was spacious overlooking a lovely view of the mountains in Blantyre. The room was clean and had everything you would need on a business trip.

Cons:

The breakfast was more than enough to eat however, there were not many options of food that was not "fried", or starchy. I always end up eating the green beans for breakfast coupled with an omelet as the other options are too oily or deep fried.

2025-04-14 via Nuitee
K
Khaeeane review category business travellers za
8
Very good
2025-02-20 via Nuitee
Z
Zoé review category business travellers gb
10
Amazing, great staff
Pros:

The Crossroads is a hotel where the staff really makes the place. Impeccable service and a big big thank you to the room cleaning staff that just did the room perfectly for 10 days straight (2 consecutive bookings).

Cons:

The only issue at the Crossroads is that rooms are very inconsistent. The rooms on the 1st and 2nd floor have in my experience been a bit less clean and the amenities (shower/toilet) tend to be quite older. I wish there was more consistency.

2025-02-17 via Nuitee
D
Daisy review category business travellers et
5
Passable
2025-01-25 via Nuitee
F
Fakhri family with young children id
10
Exceptional
2024-11-29 via Nuitee
F
Fakhri review category business travellers id
9
Superb
2024-11-29 via Nuitee
Z
Zul review category business travellers mz
10
Exceptional
2024-11-28 via Nuitee
B
Broodryk review category business travellers za
8
Very good
2024-11-19 via Nuitee