Sonesta Hotel Bucaramanga

Hotels
•
Sonesta International
9.1 (2329 reviews)
Carrera 27 Nº29 - 145 Cañaveral Oriental Floridablanca - Area Metropolitana de Bucaramanga. Centro de Negocios Parque Caracoli Floridablanca, Santand , Bucaramanga , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Good amenities
Cons:
Noise in restaurant
A/C issues
Limited pool hours

Categories

Cleanliness
8.93
Generally well-received, with mentions of cleaning and standards.
Service
9.9
Exceptional service highlighted, especially the staff's attentiveness.
Location
9.44
Convenient location praised in several reviews.
Room Quality
8.39
Rooms generally comfortable, but some issues noted.
Amenities
8.92
Good amenities available, but some specific improvements suggested.
Value for Money
9.38
Good value for the quality of service and amenities provided.
Food and Beverage
8.43
Mixed feedback on the restaurant atmosphere and food quality.
Overall Experience
9.4
Overall positive experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:49

Property Description

Modern Accommodation with Great Amenities

Luxurious Rooms with Entertainment

Explore Bucaramanga while staying at Sonesta Hotel Bucaramanga, offering free WiFi and a flat-screen TV in every room. Enjoy the convenience of the on-site restaurant and unwind at the outdoor swimming pool. Keep up with your fitness routine at the hotel's gym.

Convenient Location and 24-Hour Service

Conveniently located in Floridablanca, just 5 km from Bucaramanga, our hotel provides easy access to nearby attractions. With a 24-hour front desk, our staff is always available to assist you during your stay.

Easy Access to Nearby Attractions

Whether you're visiting Piedecuesta or Via del Teleferico, Sonesta Hotel Bucaramanga is the perfect base. Book your stay now and experience comfort and convenience like never before.

Important information:

The pool is under maintenance every Monday or Tuesday after holidays.

Pool hours from 10:00 to 18:30.

When booking for more than 9 people or more, different policies and supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for COP 50,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for COP 70,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2329 reviews
Cleanliness: 8.93
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 8.43
Overall Experience: 9.4
D
Daniel • solo_traveller • co
10
great!
Pros:

the staff and the location

Cons:

the staff and the location

2026-04-11 • via Nuitee
C
Cesar Castiblanco • family_with_children • co
8
Pros:

La ubicación es excepcional, cerca de todo, la ubicación en un centro comercial es un plus. Además, la comodidad y la amabilidad del personal fue muy buena.

Cons:

La piscina, viajando con niños, este hotel no es la mejor opción, el agua es muy fría, en una zona que tiene mucho viento, la limpieza de la piscina tampoco era la mejor y además es muy pequeña.

2026-04-10 • via Nuitee
A
Andrej • family_with_children • ch
9
Pros:

Comfortable room with nice view over the city. Good shower. Free parking in the garage of the hotel. Good location with access to the mall. Nice rooftop bar/restaurant.

Cons:

Wifi didn't work at first.

2026-04-08 • via Nuitee
• couple • co
4
2026-04-08 • via Nuitee
J
jorge • extended_group • co
8
SENCILLO PERO BIEN
Pros:

BIEN

Cons:

TODO BIEN

2026-04-07 • via Nuitee
G
GARCIA • family_with_children • co
10
2026-04-06 • via Nuitee
L
Lina • family_with_children • co
7
Aceptable, esperaba un mejor hotel. El personal es amable.
Cons:

Los horarios de la piscina, la abren tarde y la
Cierran temprano.
Hay que ingresar con gorro de baño y no hacen las advertencias con antelación

2026-04-06 • via Nuitee
M
Monica • family_with_children • co
10
Confort a buen precio
Pros:

Limpieza y seguridad

Cons:

El bufet del desayuno no estaba listo en el horario indicado en recepción.

2026-04-05 • via Nuitee
M
Monica • couple • co
10
2026-04-05 • via Nuitee
D
Daniel Cogollo • family_with_children • co
10
2026-04-05 • via Nuitee
J
Juan Pablo • extended_group • co
3
Terrible para ser un hotel “ Sonesta”
Pros:

Ubicación

Cons:

Muy sucio , ascensores , paredes, tapetes .

2026-04-05 • via Nuitee
A
ANDRES • family_with_children • co
10
Pros:

La atención del personal, muy amables y serviciales.

2026-04-05 • via Nuitee
C
Campuzano • family_with_children • co
10
Pros:

Excelente, no dudaría en volver 👍

2026-04-04 • via Nuitee
R
Rodrigo • couple • co
10
Pros:

Me encanta el sonesta , lo único malo fue que tenía Smart TV pero no tenía control para disfrutarlo

2026-04-02 • via Nuitee
J
Josué • family_with_children • co
10
2026-04-02 • via Nuitee
P
Primera • family_with_children • co
10
Pros:

Todo

2026-04-01 • via Nuitee
O
OLIVO FARRERA • solo_traveller • ve
10
2026-03-31 • via Nuitee
E
Esteban • couple • co
8
2026-03-30 • via Nuitee
J
Jose Alexis • solo_traveller • co
10
2026-03-29 • via Nuitee
P
Patrick • couple • ca
8
Great location and excellent breakfast and helpful staff.
Pros:

Good location.

Cons:

Gym is very small and not air conditioned. Paid to go to the gym in the mall.

2026-03-26 • via Nuitee