Sonesta Hotel Bucaramanga

Hotels
Sonesta International
9.1 (2329 reviews)
Carrera 27 Nº29 - 145 Cañaveral Oriental Floridablanca - Area Metropolitana de Bucaramanga. Centro de Negocios Parque Caracoli Floridablanca, Santand , Bucaramanga , co

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Good amenities
Cons:
Noise in restaurant
A/C issues
Limited pool hours

Categories

Cleanliness
8.93
Generally well-received, with mentions of cleaning and standards.
Service
9.9
Exceptional service highlighted, especially the staff's attentiveness.
Location
9.44
Convenient location praised in several reviews.
Room Quality
8.39
Rooms generally comfortable, but some issues noted.
Amenities
8.92
Good amenities available, but some specific improvements suggested.
Value for Money
9.38
Good value for the quality of service and amenities provided.
Food and Beverage
8.43
Mixed feedback on the restaurant atmosphere and food quality.
Overall Experience
9.4
Overall positive experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:49

Property Description

Modern Accommodation with Great Amenities

Luxurious Rooms with Entertainment

Explore Bucaramanga while staying at Sonesta Hotel Bucaramanga, offering free WiFi and a flat-screen TV in every room. Enjoy the convenience of the on-site restaurant and unwind at the outdoor swimming pool. Keep up with your fitness routine at the hotel's gym.

Convenient Location and 24-Hour Service

Conveniently located in Floridablanca, just 5 km from Bucaramanga, our hotel provides easy access to nearby attractions. With a 24-hour front desk, our staff is always available to assist you during your stay.

Easy Access to Nearby Attractions

Whether you're visiting Piedecuesta or Via del Teleferico, Sonesta Hotel Bucaramanga is the perfect base. Book your stay now and experience comfort and convenience like never before.

Important information:

The pool is under maintenance every Monday or Tuesday after holidays.

Pool hours from 10:00 to 18:30.

When booking for more than 9 people or more, different policies and supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for COP 50,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for COP 70,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2329 reviews
Cleanliness: 8.93
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 8.43
Overall Experience: 9.4
F
Franco solo_traveller co
10
2026-05-02 via Nuitee
C
Carolina extended_group co
10
Cons:

El horario de la piscina deberia ser mas amplio en la tarde

2026-05-02 via Nuitee
G
German family_with_children co
10
2026-05-01 via Nuitee
C
Carlos solo_traveller co
10
2026-04-30 via Nuitee
P
Patrick couple us
10
One of our favorite places to stay in all of Colombia!!
Pros:

Liliana is amazing and the rest of the staff are out standing at making us feel like we are family whenever we stay here at this hotel! Everyone is so helpful and friendly that we so much enjoy our time there! The property is very well maintained and clean that it makes our time spent there so very much enjoyable!! We love staying there and definitely would recommend it as one of our favorite places to stay in all of Colombia!!!

Cons:

Nothing,everything was Great!

2026-04-29 via Nuitee
R
Rubio solo_traveller co
10
2026-04-27 via Nuitee
M
Milton family_with_children co
10
Muy bien atendido
Pros:

La comodidad de la habitación el restaurante que salida al
Centro comercial en la zona del cine, y los bares es excelente

Cons:

Nada

2026-04-27 via Nuitee
E
Emilio Cornejo Vernaza couple pa
9
Céntrico y muy cómodo
Pros:

Muy buena ubicación, habitaciones limpias y cómodas. El personal siempre fue muy atento.

2026-04-27 via Nuitee
J
Jean couple ch
9
2026-04-26 via Nuitee
G
GARCIA solo_traveller co
10
Pros:

Todo espectacular

2026-04-26 via Nuitee
P
Paula solo_traveller co
10
Excelente
Pros:

La ubicación y la atencion

Cons:

Realmente todo estuvo muy bien

2026-04-24 via Nuitee
M
Meneses Rincon solo_traveller co
9
Pros:

Está muy bien ubicado, las habitaciones son bastante cómodas y el staff es muy amable

Cons:

En mi caso particular tuve varios problemas con el tema de la luz y el aire, pero cada que sucedía un problema lo solucionaban de forma rápida.

2026-04-23 via Nuitee
E
Elena solo_traveller fr
9
2026-04-21 via Nuitee
H
HENRY OMAR family_with_children co
10
Pros:

Buen servicio

2026-04-20 via Nuitee
H
HENRY OMAR couple co
8
Pros:

Hotel muy cómodo

2026-04-20 via Nuitee
M
Mateo1020 extended_group co
9
2026-04-20 via Nuitee
Q
quintero lopera family_with_children co
7
Pros:

La habitación

Cons:

El de la recepción

2026-04-19 via Nuitee
D
Dixie extended_group cr
10
Lo recomendaría
Pros:

Excelente ubicación

Cons:

No todo estuvo excelente, sin embargo un poco elevado el costo

2026-04-19 via Nuitee
J
Jaramillo couple co
10
2026-04-14 via Nuitee
O
Olga Lucia couple ca
10
We had a great time at the hotel, service was amazing, everyone was kind and friendly.
Pros:

Property is located in a great area close to shopping malls and restaurants. Clean, well maintained and affordable.

2026-04-14 via Nuitee