Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff
Beautiful location
Clean facilities
Cons:
High prices
Issues with amenities
Food quality needs improvement

Categories

Cleanliness
9.56
Rooms were described as clean and pleasant.
Service
10
The staff, particularly José at reception, were noted for their kindness and attentiveness.
Location
9.53
The location of the hotel was frequently mentioned as excellent and beautifully integrated into nature.
Room Quality
9.07
Rooms were generally described positively, with some noting specific issues, but they were acceptable overall.
Amenities
8.52
Some reviews suggest improvements are needed, particularly in terms of internet access.
Value for Money
8.55
Multiple reviews mentioned the high costs associated with the hotel and its services.
Food and Beverage
8.01
Food quality and prices received criticism, indicating room for improvement.
Overall Experience
9.56
Overall experiences were positive despite some concerns, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:11

Property Description

Scenic Views and Serene Gardens

Escape to a peaceful retreat surrounded by lush gardens and stunning mountain vistas. The recently renovated Arrecifes Refugio Natural offers a tranquil haven just moments away from Playa Del Cabo.

Comfortable Accommodation and Modern Amenities

Relax in well-appointed units featuring cozy furnishings, with some offering a private terrace or balcony with breathtaking sea views. Enjoy the convenience of free WiFi, public bath facilities, and family rooms.

Local Dining Experience and Culinary Delights

Indulge in a delectable dining experience at the on-site restaurant, serving up a variety of local dishes for dinner, lunch, and refreshing cocktails. Immerse yourself in the flavors of the region without leaving the property.

Experience the perfect blend of relaxation and adventure at Arrecifes Refugio Natural – book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 123 reviews
Cleanliness: 9.56
Service: 10
Location: 9.53
Room Quality: 9.07
Amenities: 8.52
Value for Money: 8.55
Food and Beverage: 8.01
Overall Experience: 9.56
S
Sandra • family_with_children • de
9
Pros:

We had a wonderful stay at Arrecifes Refugio. Our room was big, comfortable and clean. We loved the terrace, seating areas outside and being so close to playa la piscina where swimming is possible. We were given a very nice welcome, with information about the park, snorkeling spots and where to watch the sunset. The restaurant onsite prepares tasty meals. We were kindly allowed to store our luggage after check out which allowed us to enjoy the beach a little longer on the day of departure.

Cons:

The accomodation is quite pricy for what it is, the location could not be better though.

2026-02-25 • via Nuitee
E
Estefania • couple • ec
7
Pros:

En la tarde la playa está vacía

Cons:

El trato del personal.

2026-02-14 • via Nuitee
E
Estelle • couple • fr
7
Sympa pour une nuit
Pros:

Super emplacement dans le parc , belle chambre, personnel accueillant

Cons:

Rapport qualité prix pas adéquate
Trop cher pour ce que c est sachant qu il n y a aucune prestations de luxe dans la chambre et les chambres sont côte à côte et mal isolées
Mes voisines française chantait édit Piaf ( très bien d ailleurs !) et je croyais qu elles étaient avec nous
Clairement le prix est du à l emplacement

2026-02-12 • via Nuitee
R
Rosana • solo_traveller • ar
10
Pros:

Excelente ubicación. Excelente atención y comodidad🙌♥️

2026-02-09 • via Nuitee
M
María Alejandra • extended_group • co
10
Perfección
Pros:

Excelente lugar. Vale totalmente la pena. Desayuno rico y las personas que trabajan en el hotel muy atentas. La ubicación es perfecta porque pueden ir a Cabo San Juan caminando y si no quieren caminar tienen la Playa "la Piscina" ahí mismo en el hotel. La playa durante las primeras horas de la mañana está completamente sola (una delicia) y a las 4 p.m. la gente se empieza a ir entonces queda sola de nuevo. Recomiendo llevar repelente y un termo de agua porque el hotel te ofrece servicio de recarga de agua ilimitado.

Cons:

Quizá podrían mejorar los toldillos de las habitaciones, si uno deja medio mal cerrada la puerta de la habitación se meten millones de zancudos.

2026-01-26 • via Nuitee
M
Marcin • couple • pl
10
2026-01-26 • via Nuitee
M
Marcin • couple • pl
10
2026-01-26 • via Nuitee
M
Matthew • couple • gb
6
Great location, but needs some work.
Pros:

Amazing location with the La Piscina beach just seconds away, and Cabo San Juan a few minutes. Good food. Relaxed atmosphere.

Cons:

The doors did not close properly, with slits allowing mosquitoes to enter - which is not enjoyable. There was no net for the bed to counter this. The shower and bathroom are outside, which provides a nice experience. This becomes very interesting if you have to go to the bathroom in the middle of the night, having to navigate all kinds of bugs. There was also no hot water.

2026-01-24 • via Nuitee
M
Maite • family_with_children • uy
10
Excelente experiencia
Pros:

Todo excelente, el personal muy atento y nos dieron bebida de bienvenida. Lo mejor de todo es la ubicación, desde la cama se ven las olas, queda enfrente a la mejor playa del parque.

Cons:

Nada, es caro pero vale la pena.

2026-01-24 • via Nuitee
D
Damir • couple • si
6
Accommodation in a fantastic location, which unfortunately does not justify its price.
Pros:

Location and surroundings

Cons:

When evaluating this accommodation, its location should be taken into account, i.e. it is located in the middle of the Tayrona National Park. However, considering the price, which is three times higher than elsewhere, I would expect some basic issues that are easily solved - mosquito nets, water/coffee in the room (the employee said to go get water ourselves at the restaurant), knowledge of at least basic English words and slightly more professional employees, and moving the internet modem from the restaurant closer to the accommodations (the internet does not work at all in the accommodation, it only works in the restaurant). We do not regret visiting the Tayrona National Park, but I do not think the attitude "we are the only accommodation/restaurant here, so we do not need to bother" is appropriate.

2026-01-21 • via Nuitee
H
Hercilia • extended_group • es
5
Un hotel muy bonito , pero muy mal el servicio de desayuno y cenas
Pros:

La ubicación

Cons:

El servicio de comida muy regular, el desayuno nos dieron una mantequilla ya abierta que ya habían utilizado , en el desayuno un día vino sin queso y fruta, por qué no tenían , un servicio muy malo.

2026-01-21 • via Nuitee
P
pallares • couple • ar
10
2026-01-20 • via Nuitee
A
ANDREA • couple • co
10
ARRECIFES ES TODO LO QUE ESTA BIEN
Pros:

La comida fuera de concurso, El personal de la Cocina 100 de 100. El bar tiene unos cocktail's deliiii, es un paraiso. Bote el celular (en cabo San Juan ) una playa a 1 hora de arrecifes, pues al otro dia me lo devolvieron Porque fui a la recepcion y lo habian recuperado. En Arrecifes, deje mi maletin olvidado y abierto con papeles, dinero, pasaporte y Al Otro dia, me lo devolvieron con Todo. NO HAY NADA MEJOR QUE ARRECIFES

Cons:

QUe me tuviese que devolver a la ciudad (Bogotá)

2026-01-19 • via Nuitee
S
STEPHANE • extended_group • fr
10
2026-01-19 • via Nuitee
N
Nicoleta • family_with_children • ro
10
Pros:

Perfect place to stay inside Tayrona park. The staff is friendly and helpful, the place has the beach where you can swim. It's half an hour walk from Cabo san Juan. The restaurant has tasty food. It's really the best place to escape from everything.

2026-01-18 • via Nuitee
S
Sulivan • family_with_children • fr
9
Pros:

Superbe nuit dans un magnifique logement en bord de mer, les vagues bercent la nuit.
Le salon de jardin est top pour profiter de l'air marin.
La plage est littéralement au pied du logement

2026-01-18 • via Nuitee
C
Claire • couple • fr
9
Pros:

Superbe situation en plein parc national sur la très belle plage baignable de la piscina. Seulement qq chambres, donc adresse confidentielle pour les plus chanceux. Très calme.
Pour les bons marcheurs, nous recommandons d’arriver par l’entrée du parc à Calabazo (Très belle balade peu fréquentée) et ressortir par El Zaino.

2026-01-17 • via Nuitee
C
Christian • couple • ch
8
Sehr schöne Unterkunft an einem sehr schönen Ort wären nach Möglichkeit noch länger geblieben
Pros:

Ein Hotel mitten im Paradies

Cons:

Die Übernachtung ist sehr teuer, aber naja es ist ein Monopol in einem Nationalpark

2026-01-15 • via Nuitee
D
Diana • extended_group • co
10
Paraíso en playa la piscina
Pros:

Es hermoso, las instalaciones espectaculares, mejoraría el sabor y presentación de los alimentos, el resto es maravilloso.

2026-01-14 • via Nuitee
L
Laura • extended_group • cz
9
Buena estadia, mala comida
Pros:

La ducha espectacular, buena ubicacion cerca a la playa y muy buen servicio por parte del personal.

Cons:

Lastimosamente el restaurante, dos de mis familiares se intoxicaron despues de come alli, deben poner cuidado con los alimentos

2026-01-07 • via Nuitee