Hotel California Urubamba

Hotels
8.6 (279 reviews)
670 Arica , Urubamba , pe

Facilities

Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise from nightclub
Issues with reception

Categories

Cleanliness
8.6
The hotel is generally clean as noted by several reviews, but there are concerns about noise from the restaurant above the room.
Service
8.9
Staff received positive feedback for being friendly and accommodating, though there were complaints about reception during busy times.
Location
8.4
The hotel is well-located near amenities but complaints were raised about noise from a nearby nightclub affecting guests' sleep.
Room Quality
8.5
Rooms are described as spacious and beautiful but also mentioned noise issues from the restaurant or street.
Amenities
8.6
Amenities such as the rooftop terrace and breakfast options were positively noted.
Value for Money
8.7
Good value for the price, considering the overall positive aspects highlighted in many reviews.
Food and Beverage
8.3
Breakfast received mixed reviews, noted to be good but also criticized for quality in some cases.
Overall Experience
8.8
General sentiment is positive with some significant drawbacks impacting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:01

Property Description

City Views and Shared Lounge
Hotel California Urubamba offers stunning city views from its accommodations. Guests can relax and socialize in the shared lounge while enjoying the picturesque surroundings.

Modern Amenities
Each room is equipped with a flat-screen TV and a private bathroom featuring free toiletries. Stay connected with complimentary WiFi and some rooms even have a balcony for a touch of luxury.

Convenience and Service
With bike and car hire available on-site, guests can easily explore the area and enjoy activities like cycling. The multilingual staff at the reception are available 24/7 to assist you with any needs.

Book Hotel California Urubamba now to experience comfort, convenience, and exceptional service during your stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 279 reviews
Cleanliness: 8.6
Service: 8.9
Location: 8.4
Room Quality: 8.5
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 8.3
Overall Experience: 8.8
Y
Yolanda couple pe
9
2026-05-14 via Nuitee
D
Doe solo_traveller us
9
Pros:

Everything was great. Best hot water I've had in Peru.

Cons:

The television picture did not come in clear.

2026-05-14 via Nuitee
L
Lilly couple au
9
Comfortable bed, happy helpful staff and ideal location!
Pros:

My partner and I loved this place to stay while visiting Urubamba. Centrally located from the plaza and main streets, easy to walk around or get a taxi. The jacuzzi was lovely, in the first room we had it leaked so they transferred us straight away. Super helpful. The bed was massive and comfortable, the amenities we're great and we felt comfortable and safe! Breakfast was nice, lots of options and eggs can be cooked upon request (in butter of course). Overall an amazing place to stay.

Cons:

If there is music playing out on the street, can be a little loud in the room. Thicker windows perhaps?
The bath/jacuzzi needs a little better drainage as a little bit of water leaks out.

2026-05-14 via Nuitee
F
Flavia solo_traveller br
3
2026-05-12 via Nuitee
J
Joe couple gb
10
Luxury stay for some “us time”
Pros:

Ooooooh lovely! We had the suite. It was HUGE with a whirlpool bath by the vast picture window.
The bed was super king size and cozy. Urubamba is not a great town for tourists but the room was so nice we didn’t want to go out.

Cons:

The property was great, especially after a damp stay in the hills, but Urubamba is not a great destination

2026-05-12 via Nuitee
C
Camille couple gf
9
Pros:

Confort des chambres, spacieux, bon petit dej

Cons:

Peu de pression dans la douche et les prises ne fonctionnaient pas mais on a pu nous changer de chambre ☺️

2026-05-12 via Nuitee
V
Víctor Manuel extended_group cl
8
2026-05-11 via Nuitee
N
Nicole solo_traveller au
8
2026-05-11 via Nuitee
S
Sandra solo_traveller nl
8
Pros:

Nice clean room, good bed. They gave me avocado and olives with my eggs as breakfast since I don’t eat bread, so I really appreciated that detail. Friendly staff. I had a desk in my room, so I could work comfortably.

Cons:

Not too bad, but had to wait about 10 minutes for the water to warm and to take a shower.

2026-05-08 via Nuitee
Q
quiroz amaya couple pe
7
2026-05-06 via Nuitee
J
Jhosshua Blaise solo_traveller pe
8
2026-04-28 via Nuitee
L
Luke Matthew solo_traveller gb
7
2026-04-24 via Nuitee
V
Véronique Isabelle solo_traveller fr
10
Hôtel idéal dans Urubamba
Pros:

L'emplacement, la gentillesse et la discrétion de tout le personnel. Le petit-déjeuner "buffet" est au top !

Cons:

Des clients (apparemment des travailleurs locaux) bruyants qui parlent et rigolent dans les couloirs très tôt le matin et qui traînent des meubles sur le sol.. Des panneaux ou affiches devraient faire un rappel au respect.

2026-04-22 via Nuitee
M
Marco couple pe
8
2026-04-21 via Nuitee
M
Michael family_with_children us
9
2026-04-20 via Nuitee
J
Jazmin family_with_children pe
10
Buena
Pros:

Estuvo bien

2026-04-20 via Nuitee
B
Bueno couple br
5
Pros:

Localização

Cons:

Nao havia água quente no banho. O vaso sanitário nao tinha água suficiente. E quando tinha levava 15 minutos para encher. A banheira tinha os botões quebrados e nao havia água quente para usá-la. Nao gostamos.

2026-04-19 via Nuitee
L
lenaenoksen solo_traveller no
9
Nice place for a short stay
Pros:

Great location, comfortable bed and pillows. Friendly staff. Large room with a nice view and a hot tub is recommended.

Cons:

Poor isolated rooms. Noisy at night but with the earplugs it worked well. Missed an extra towel, just had one.

2026-04-19 via Nuitee
M
Milena solo_traveller br
6
2026-04-18 via Nuitee
A
alessandro couple gb
8
Pros:

Good location, very clean and fantastic buffet breakfast!!

Cons:

The Terrace was closed, we still managed to go up and see the view but all the chairs and tables were closed and couldn’t ve enjoyed.

2026-04-16 via Nuitee