Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Great location
Comfort
Cons:
Unexperienced staff
Payment issues

Categories

Cleanliness
9.14
The hotel is clean, ensuring a pleasant environment.
Service
7.11
Staff seemed unbothered, just doing the bare minimum; however, they are well-intentioned.
Location
9.15
Great location if you want to get away from the noise of the city.
Room Quality
8.1
Hotel muy reciente, con todo el confort, aunque un poco apartado merece la pena.
Amenities
8.63
Standard quality for this hotel tier.
Value for Money
8.59
Overall, it was decent considering the price point.
Food and Beverage
8.64
Standard quality for this hotel tier.
Overall Experience
8.61
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-17 11:24

Property Description

Luxurious Accommodation
Featuring modern amenities such as free WiFi, flat-screen TVs, and air conditioning, guests can enjoy a comfortable stay in well-equipped rooms with a touch of elegance.

Diverse Dining Options
Satisfy your culinary cravings with a variety of cuisines including African, American, and French at the on-site restaurant. Special dietary requests like vegetarian or vegan dishes are also catered to.

Convenient Location
Located just 12 km from Mbarara Airport, Occazia Hotel offers easy access for travelers, making it a perfect choice for both leisure and business stays.

Book now to experience luxury and convenience at Occazia Hotel in Mbarara.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 29 reviews
Cleanliness: 9.14
Service: 7.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
M
Maria couple de
10
Zentral, dennoch abseits vom Trubel
Pros:

Auf unserer Rückreise von Bwindi nach Entebbe, haben wir den Ort Mbarara als Zwischenstopp gewählt und eine Nacht im Occazia verbracht. Die Zimmer sind sauber und sehr geräumig. Es ist sicher gelegen und verfügt über einen Nachtwächter. Direkt neben dem Hotel befindet sich eine Moschee, die man bei verschlossenem Fenster aber nicht als störend empfindet.
Man kann aus verschiedenen Frühstücksoptionen wählen.
Darüber hinaus haben wir ein Abendessen aus einer vielfältigen Karte zu guten Preisen bestellt.
Der Service ist sehr aufmerksam und super freundlich.

2026-06-08 via Nuitee
C
Calif solo_traveller gb
9
Highly recommend if in Mbarara!
Pros:

Great location not far away from the centre but mostly away from the noise and traffic. Attentive staff who will make you feel extremely welcome and can answer (and many times solve) any questions you may have regarding you travels in Uganda. Extremely safe with 24hr person on duty manging the gate. A good substantial breakfast in the morning with a wide selection of meals for lunch and dinner. The facilities are very pleasant and kept in a wonderful condition. I had a long stay here for work/study related purposes (6 weeks) and would happily return if I came back to Mbarara,

Cons:

WIFI can be weak at times
Make meal reservations early as can be a little wait

2026-06-02 via Nuitee
R
Rogers solo_traveller ug
10
Pros:

Its my second visit so...i liked it first time...
Though at that cost we could perhaps have Dstv ..cnn ot skynews.
Evening coffee would be added as a given

Cons:

N/A

2026-05-26 via Nuitee
C
Charlie couple fr
5
Mauvaise expérience
Pros:

Bon restaurant

Cons:

Personnel nonchalant, aucune isolation phonique et tentative d’arnaque lors du règlement de la note. Pour le service de lavage des vêtement une femme m’a dit 10 000 puis la responsable 50 000 … nous pensions nous reposer correctement au calme mais gros manque de respect des gens parlait fort,rigoler et des porte claquaient de 22h30 à 1h du matin !!! Le personnel n’avait pas l’air de se préoccuper du respect de ses client ! Du jamais vu après avoir passé 2 semaines en Ouganda !

2026-05-17 via Nuitee
R
Ruth couple at
10
Pros:

Hotel mit gutem Preis-Leistungs-Verhältnis, sauberen Zimmern und sehr freundlichen Personal.
Für einen Zwischenstopp sehr zu empfehlen.

Cons:

Direkt neben dem Hotel gibt es eine Moschee - die Gebetgesänge sind sehr laut im Hotel zu hören und haben uns in der Nacht leider mehrmals geweckt.

2026-03-08 via Nuitee
M
Marco family_with_children es
8
Pros:

Hotel muy reciente, con todo el confort, aunque un poco apartado merece la pena.

Cons:

El personal sin mucha experiencia, trato un poco rudo. Pero bienintencionados. Necesitan un poco más de experiencia. Y anuncian habitaciones con dos camas que no tienen (hubo que improvisar).

2025-09-09 via Nuitee
C
Clare Ashaba solo_traveller ug
6
Overall, it was decent considering the price point.
Pros:

Clean, great location if you want to get away from the noise of the city

Cons:

Staff seemed unbothered, just doing the bare minimum

2025-09-05 via Nuitee
Z
Zala extended_group si
9
2025-08-26 via Nuitee
Y
Yufei couple cn
8
Cons:

不能刷卡支付

2025-08-26 via Nuitee
R
Rose extended_group ug
8
Very good. I would go back
Pros:

Clean. Comfortable. Quiet

Cons:

They need to have the generator ready when electricity goes out. No electricity affected some of their services

2025-08-13 via Nuitee
P
Petar solo_traveller bg
5
2025-07-31 via Nuitee
F
Flaviah couple ug
9
Very comfortable stay
Pros:

The hotel was exceptionally clean and the staff were very kind and friendly. The bed was very comfortable too. We will definitely be back.

Cons:

My heater was not working right

2025-07-16 via Nuitee
L
Lucía extended_group es
9
Recomendable
Pros:

Un lugar tranquilo donde poder descansar. La cama es muy cómoda, el baño perfecto, con agua caliente. Instalaciones limpias, personal amable y buena comida.

2025-07-12 via Nuitee
M
Modris young couple no
10
Exceptional
Pros:

New and clean hotel. The staff is great and the breakfast is nice. Definitely would recommend it.

Cons:

Nothing negative to say.

2025-06-14 via Nuitee
D
Daniel with friends fr
10
Exceptional
Pros:

Clean, close to town centre, but away from noise. Good security with 24/7 guard, very friendly and helpful staff.

2025-06-14 via Nuitee
M
Mude young couple gb
8
Very good
Pros:

Good comfortable place , would recommend it

2025-06-11 via Nuitee
A
Andrew young couple ug
9
Superb
2025-05-22 via Nuitee
H
Halima young couple ug
8
Very good
2025-05-15 via Nuitee
J
Jaan256 young couple ug
10
Exceptional
2025-05-03 via Nuitee
S
Shahzad family with young children ug
10
Exceptional
2025-04-20 via Nuitee