Hotel Zensual

Hotels
•
Independent
7.2 (6 reviews)
14-75 Av José Celestino Mutis, Bogotá, Bogotá, 111221 , Bogotá , CO
57-3160263272

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Facilities

Full-service spa
Proposal/romance packages available
Free WiFi
24-hour front desk
Concierge service
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Full-service spa
Smoke-free property
See all facilities

Review Highlights

Pros:
Unique style
Interesting furniture

Categories

Cleanliness
6.79
No specific sentiment mentioned regarding cleanliness.
Service
7.95
Standard quality for this hotel tier.
Location
7.8
Standard quality for this hotel tier.
Room Quality
7.25
No specific sentiment mentioned regarding room quality.
Amenities
7.28
No specific sentiment mentioned regarding amenities.
Value for Money
6.74
No specific sentiment mentioned regarding value for money.
Food and Beverage
6.79
No specific sentiment mentioned regarding food and beverage.
Overall Experience
6.97
Overall impression based on the mixed feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:21

Property Description

Luxurious Spa Services
Indulge in massages and spa treatments to rejuvenate your mind and body during your stay at the hotel.

Convenient Room Amenities
Enjoy 24-hour room service, private spa tubs, fireplaces, and smart TVs in each of the 26 guestrooms for a comfortable and relaxing experience.

Central Location
Located in the heart of Bogotá, adjacent to attractions like Movistar Arena and Andino Shopping Center, Hotel Zensual offers easy access to key destinations for leisure and entertainment.

Book now and treat yourself to a luxurious stay at Hotel Zensual in Bogotá.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

7.2
Based on 6 reviews
Cleanliness: 6.79
Service: 7.95
Location: 7.8
Room Quality: 7.25
Amenities: 7.28
Value for Money: 6.74
Food and Beverage: 6.79
Overall Experience: 6.97
B
Brandon
10
Pros:

Very different style and interesting furniture

2025-07-17 • via Nuitee
A
Alejandro
8
Pros:

The hotel is nice, the room is better but the area where the hotel is located is not the best

2025-02-15 • via Nuitee
J
Joshua • partner
6
Pros:

This is not a property for an overnight stay. It is not as represented - it's quite clearly (once you arrive there) a motel that typically "rents by the hour." The area around is not ideal with few dining options. We booked another hotel and left.

2025-01-27 • via Nuitee
B
Brian
10
Pros:

the STAFF was excellent, Nestor was awesome as were the desk personnel.

I was going to send a email about this next comment thru an email, but will do it here also.

Its was very sad to see a very short hair, light brown and gray man, he seemed to be a manager or owner of the hotel really treat the staff poorly.

2 days he was very abrupt with many of the staff.
They ALL did a wonderful job and I would like you to tell them ALL including Nestor.

I run a 300 employee company and would never allow a manager to treat the employees this way, espescially in front on the Guests.

I can elaborate more if youd like

But the Hotel was very nice.

2024-12-13 • via Nuitee
J
Jairzinho • partner
8
Pros:

I stayed in several hotels during this recent vacation. But the staff of this hotel was exceptional nice and friendly above all others. Very kindly with all attention focused on your commodity. The only less convenient part was that the room aren't enough soundproof. This was a little bit disturbent.

2024-10-03 • via Nuitee
F
Fernando
2
Pros:

Not what it claims to be .. changed my room when i got there , without even being notified. No eleveator ..3 floor walk up to some of the rooms. Its a freshly painted motel

2024-09-29 • via Nuitee