Hostal Encanto Machupicchu

Hotels
8.2 (686 reviews)
Urb. Las orquideas F6 , Machu Picchu , pe

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Facilities

Non-smoking rooms
Room service
Family rooms
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise from other rooms
Bad smell in the bathroom

Categories

Cleanliness
7.66
The bathroom had a strong odor and there were complaints about mold.
Service
9.13
Most reviews praised the proactive and helpful staff.
Location
9.17
Great location close to train stations and market.
Room Quality
8.12
Rooms were comfortable and well-equipped, though some had issues with internet and noise.
Amenities
7.65
Basic amenities provided, but some technical issues with internet connection.
Value for Money
8.11
Good value considering location and services, although some felt the comfort level was lacking.
Food and Beverage
7.66
Breakfast options were limited and lacked variety.
Overall Experience
8.13
Generally positive experiences with minor issues that affected some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:25

Property Description

Breathtaking Views

Hostal Encanto Machupicchu offers stunning mountain views from select rooms, providing a truly enchanting experience for guests seeking a picturesque stay.

Convenient Location

Situated just a stone's throw away from Machu Picchu Hot Spring, Machu Picchu station, and Bus Stop, our hotel ensures easy access to the area's popular attractions for a memorable vacation.

Comfort and Service

With spacious family rooms, room service, and a 24-hour front desk, Hostal Encanto Machupicchu prioritizes guest comfort and convenience, promising a relaxing stay throughout your visit.

Book now for an unforgettable stay at Hostal Encanto Machupicchu, where comfort meets convenience amidst the beauty of Machu Picchu.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 09:00 AM

Location

Guest Reviews

8.2
Based on 686 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.13
V
Vinícius • couple • br
10
Ótimo Custo Benefício - Pequeno Problema no Endereço
Pros:

Chuveiro ótimo, funcionários simpáticos

Cons:

O endereço descrito no booking joga para o lugar errado, na rua de cima. Tive que perguntar para pessoas sobre a real localização do hotel

2026-03-14 • via Nuitee
G
Gallardo Guerrero • couple • cl
8
2026-03-09 • via Nuitee
I
Ilia • couple • ru
7
2026-03-08 • via Nuitee
M
Mireya • couple • es
8
Bien
Pros:

La dueña era muy servicial

2026-03-08 • via Nuitee
A
Alexander • couple • us
10
2026-03-07 • via Nuitee
A
Antonio • solo_traveller • es
7
Excelente relación calidad precio
Pros:

Te dejan preparado desayuno si sales muy temprano. Te permiten guardar equipaje para subir a Machu Picchu. Personal amable y servicial. Calle muy céntrica

Cons:

No está aislado y se oye ruido de la calle. La habitación no tiene ventana exterior, da a un pasillo.

2026-03-07 • via Nuitee
L
Laura • solo_traveller • fr
6
2026-03-05 • via Nuitee
W
Wanda • couple • br
10
2026-03-04 • via Nuitee
O
Ondina • solo_traveller • hr
2
2026-03-02 • via Nuitee
L
leal herrera • extended_group • cl
10
2026-03-01 • via Nuitee
M
Monika • solo_traveller • pl
8
Pros:

Location

Cons:

Windows very thin, was a little bit of cold

2026-02-27 • via Nuitee
C
chia-hung • solo_traveller • tw
1
Disaster
Pros:

It is terrible experience

Cons:

Firstly, the bed sheets and blanket, although white, had visible brown stains, which strongly suggests they were not properly cleaned. This raised serious concerns about the overall cleanliness and hygiene standards of the room. In addition, the room’s only window faces a corridor, resulting in very poor ventilation and a lack of fresh air.

More importantly, the bathroom had a very strong and unpleasant odor that persisted even when it was not in use. The smell was overwhelming and made the bathroom extremely uncomfortable to use. This condition is completely unacceptable and does not meet basic accommodation hygiene standards.

Due to the issues mentioned above, I am extremely disappointed with the quality of this accommodation. I kindly request a proper explanation and appropriate corrective action, including compensation if applicable.

2026-02-25 • via Nuitee
E
Emerson • solo_traveller • br
10
Excelente custo x benefício
Pros:

Bem simples porém muito limpa

2026-02-25 • via Nuitee
H
Hana • solo_traveller • jp
9
安くてで良いホテル。
Pros:

安い。

Cons:

部屋が湿気で少し臭い。

2026-02-25 • via Nuitee
E
Emanuel Garcia Conde • solo_traveller • ar
9
Confortable y agradable
Pros:

El lugar es muy lindo y su administradora muy amable. Le pedí si podía dejarle la mochila para ir hasta Machu Picchu y accedió sin problemas. Todo excelente.

Cons:

Nada. Todo muy bien

2026-02-24 • via Nuitee
F
Fabrizio Domenico • solo_traveller • it
3
Pros:

Tutto tranne che un encanto!

2026-02-14 • via Nuitee
M
Maximiliano • family_with_children • cl
9
Pros:

super, machui pichu pueblo es pequeño, donde quedes estara bien , nos gusto muicho, calidad precio, tenia lo neecsario para personas normales, lo unico que son varios pisos sin ascensor , pero detalles, si no tienes problemas de movilidad, quedate sin miedo.. el internet era lento... pero nadie va a machu pichu a ver netflix, era suficiente para hacer tramites

2026-02-12 • via Nuitee
T
TAIGA • solo_traveller • jp
9
コスパを求めるならここ！
Pros:

中心部にあり、値段も安い
朝食も付き、目の前にスーパーがあるのも良い

Cons:

コンセントが良くないのか、充電ができたり、できなかったりした。

2026-02-12 • via Nuitee
C
Carmela • couple • ar
10
Pros:

La recepcionista una genia. La estadía estuvo muy bien y el desayuno también

Cons:

Nada

2026-02-12 • via Nuitee
F
Furtado • couple • br
10
Pros:

Bem localizado, confortável as camas e o atendimento ótimo

Cons:

Nada

2026-02-11 • via Nuitee