Balance Hotel

Hotels
9.6 (983 reviews)
1 Saratsoglou , Chania Town , gr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Modern and luxurious facilities
Helpful and friendly staff
Cons:
Tight parking
Some road noise during stay

Categories

Cleanliness
9.4
Overall the hotel is very clean, with specific mentions of clean and pleasant rooms.
Service
9.9
Guests praised the staff as very helpful and welcoming.
Location
9.4
The hotel has a great location close to the old town and other attractions.
Room Quality
9.4
Rooms are described as modern, spacious, and comfortable.
Amenities
9.4
Amenities like parking, breakfast, and the coffee machine were frequently mentioned positively.
Value for Money
9.4
Guests feel they received excellent value for the quality provided.
Food and Beverage
9.9
Breakfast was particularly highlighted as delicious and freshly prepared.
Overall Experience
10
General sentiment reflects high satisfaction, with many mentions of recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:46

Property Description

Luxury Accommodation with Free Bikes

Located in the heart of Chania Town, just steps away from Nea Chora Beach, Balance Hotel offers a luxurious stay with complimentary bikes for exploring the charming surroundings. The air-conditioned rooms are elegantly furnished and equipped with modern amenities, ensuring a comfortable and relaxing experience for guests.

Relaxing Hot Tub and Delicious Breakfast Options

Unwind in the hotel's hot tub after a day of sightseeing or enjoy a delicious breakfast each morning, featuring a variety of continental, vegetarian, and vegan options to suit every palate. The free WiFi throughout the property allows guests to stay connected during their stay.

Convenient Location for Exploring Chania

With popular beaches, museums, and galleries in close proximity, Balance Hotel is the perfect base for exploring the vibrant city of Chania. Take advantage of the car hire service available at the hotel to discover all that this enchanting destination has to offer.

Experience luxury and comfort at Balance Hotel - book your stay now for an unforgettable vacation in Chania!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 983 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.9
Overall Experience: 10
A
Andreas couple ch
10
Pros:

Tolles Zimmer, super Lage - einfach perfekt!

Cons:

Parkplatzsituation sehr eng!

2026-05-09 via Nuitee
A
Amelie couple ca
9
Pros:

Personnel chaleureux, décor harmonieux, petit déjeuner copieux. À deux pas du port vénitien. Excellent rapport qualité prix. Nous recommandons!

2026-05-09 via Nuitee
E
Eshkolot couple il
10
נהדרת !
Pros:

מלון בוטיק חדש בללב העיר 9 חדרים בלבד. חניה צמודה חינם, צוות צעיר, חייכני ושירותי למופת.
לאור כמות החדרים הקטנה- שקט מאד ומאידך אין כל מתקנים כשירותי משרד או בר.
ארוחות בוקר עשירות בחלל מואר ונעים!
מומלץ מאד!

Cons:

לא צריך לשפר כלום

2026-05-07 via Nuitee
F
Florence couple fr
9
2026-05-06 via Nuitee
M
Michel couple fr
10
Pros:

La situation à deux pas du centre
L'accueil avec le petit dessert
Le parking gratuit
Le petit déjeuner servi à table et de qualité
Des vélos mis à disposition

Cons:

Odeurs de produits d'entretien dans la chambre pour PMR.

2026-05-05 via Nuitee
I
Ivanka couple it
10
It was so nice
Pros:

was very impressed by the team’s attitude. They were consistently friendly and highly respectful

Cons:

Never

2026-05-04 via Nuitee
A
Andrea couple it
10
Pros:

Personale gentillissimo, molto disponibile e accogliente. Ottima colazione, ogni giorno con qualcosa di diverso. Disponibilità parcheggio auto. 5 minuti a piedi dalla zona pedonale con locali per mangiare e negozi e dal porto.

2026-05-04 via Nuitee
C
Christina solo_traveller gr
9
Pros:

Φιλοξενοι, καθαρο και ομορφο δωματιο. Σε καλο σημείο πας στο κεντρο με τα ποδια.

2026-05-03 via Nuitee
L
Laura couple fi
9
2026-05-01 via Nuitee
E
engi22 solo_traveller it
10
Pros:

Al Balance hotel non manca nulla! Ha una posizione ottima con parcheggio incluso per chi noleggia un auto oppure delle bike da poterne usufruire. La colazione è servita dall'hotel con dolce e salato, ma se desideri aggiungere qualcosa o chiedere altro sono lieti di poter soddisfare le richieste. Ma la cosa più bella è l'incontro con la ragazza della mattina Giorgia che è speciale per un consiglio su dove andare o cosa visitare! Lasciatevi consiliare!! Staf davvero cordiale e piacevole! Ottimo posto dove soggiornare.

Cons:

L'unica piccola pecca è l'odore della colazione che dalle scale sale fino ai piani e alla porta della camera. (Ma non in camera, dentro non arriva)

2026-05-01 via Nuitee
L
L'HOIS solo_traveller fr
10
Pros:

Un bel hôtel a taille humaine, joliment décoré, très propre et idealement placé, des prestations de qualité et le personnel au petit soin, très professionnel, agréable et serviable, petit dejeuner exceptionnel, nous y avons sejourné 7 jours, un pur bonheur, le petit plus un parking sur place.

2026-04-30 via Nuitee
B
burlin solo_traveller fr
9
2026-04-30 via Nuitee
U
Ulf couple de
9
Wir haben uns hier rundherum wohlgefühlt!
Pros:

Super nettes und freundliches Personal, mitgehe guten Empfehlungen und Tipps!
Sehr gutes Bett, großes Bad!
Liebevoll zubereitetes Frühstück in entspannter schöner Atmosphäre mit lokalen Spezialitäten!
Ideale Lage zum alten Fischerhafen und Strand, zur Old Town und zum Shoppen!

Cons:

?!

2026-04-30 via Nuitee
A
Anita solo_traveller sk
8
2026-04-29 via Nuitee
E
Elisabeth extended_group at
9
2026-04-28 via Nuitee
F
Frans couple nl
10
Superclean complete room and friendly staff.
Pros:

Nice, new, superclean and complete room (Breeze) including big jacuzzi bath, balcony, fridge, hairdryer. Elevator. Private parking next to hotel. 10 min walk from old town. Good breakfast. Friendly staff.

2026-04-26 via Nuitee
D
DEFRANCE solo_traveller fr
10
Pros:

Très bon accueil.
Très bien situé.

2026-04-26 via Nuitee
M
Marissa couple nl
10
Fantastisch!
Pros:

De professionaliteit en vriendelijkheid van de receptionisten en housekeeping. Elke dag hadden ze tips voor restaurants en trips in de omgeving. Er stond vaak wat lekkers klaar op de kamer en er stonden altijd (gratis) twee flesjes water in koelkast voor gebruik. De kamer en de badkamer werden elke dag opgeruimd en schoongemaakt.
Wat ook superfijn was, was dat we onze huurauto konden parkeren. Daar had ik het hotel op uitgezocht, het had eigen parkeerplaatsen.

Het hotel is op 10 min lopen van de oude stad. Je loopt er in lange rechte weg zo naartoe.

Als we weer naar Chania komen, zouden we hier weer verblijven.

Cons:

Niets

2026-04-24 via Nuitee
M
Mark couple ca
10
A wonderful experience.
Pros:

The hotel was a delight. The staff were very friendly and helpful and gave us suggestions for trips and restaurants. The room was very clean and comfortable. It was in a great location just outside of the busy tourist area. We thoroughly enjoyed our stay and would recommend it to others.

2026-04-23 via Nuitee
A
Addie Cohen solo_traveller il
10
Pros:

The best hosts, were super kind and helpful with everything, great rooms, very comfortable and clean and great location, thank you!

2026-04-19 via Nuitee