The Salisbury

Hotels
8.8 (584 reviews)
345 Madras Street , Christchurch , nz

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean
Good location
Friendly staff
Comfortable rooms
Cons:
No bar or dining facility
Small room layout issues
Inadequate amenities

Categories

Cleanliness
8.99
The reviews consistently mention the cleanliness of the rooms, with positive remarks on the overall upkeep.
Service
9.46
Guests highlighted the lovely and attentive staff, emphasizing their positive impact on the experience.
Location
9.5
The location is frequently praised for its convenience, being close to the city center and walkable.
Room Quality
8.45
Rooms are described as comfortable and beautifully styled, although some mention small layout issues.
Amenities
7.98
Several reviews point out the lack of a bar and dining facility, impacting the overall amenity score.
Value for Money
9.24
Generally considered good value based on pricing and the location offered.
Food and Beverage
7.49
Mixed feedback due to the lack of dining options which led some guests to express disappointment.
Overall Experience
9.26
Overall experiences were largely positive, with several guests expressing satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:40

Property Description

Luxurious Accommodation:
Located in a prime spot in Christchurch, The Salisbury offers air-conditioned rooms with free WiFi, free parking, and room service. Each 4-star room features a seating area, TV with cable channels, and a private bathroom stocked with complimentary toiletries. Relax in comfort with the provided bed linen and towels.

Convenient Amenities:
Guests can enjoy the hotel's garden and make use of airport transfers and car rental services for a hassle-free stay. Explore nearby attractions such as the Christchurch Art Gallery, Canterbury Museum, and Victoria Square, all within reach of the hotel.

Ideal Location:
Situated just 10 km from Christchurch International Airport, The Salisbury is the perfect choice for travelers looking for both convenience and comfort during their stay in Christchurch.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 584 reviews
Cleanliness: 8.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 9.24
Food and Beverage: 7.49
Overall Experience: 9.26
S
Sharon • couple • nz
3
I’ve slept better in cheaper hotels. Sort your beds out, the number one priority for any hotel is decent beds.
Pros:

The ground floor room was suitable for my mobility-impaired mother. Relatively close to town. Was able to park on site. Quiet.

Cons:

The beds were awful. Neither of us were able to sleep in the beds provided. The 2nd bed appeared to be temporary with a significant dip in the middle and side. The main bed had zero ‘give’ and was as hard as a rock. There was nowhere in the shower to place items and it was exceedingly small. And the bathroom had an unpleasant odour, which appeared to be dealt with by the cleaning staff leaving the light and fan going each day after servicing the room.

2026-03-13 • via Nuitee
T
Torsten • family_with_children • de
8
Als Zwischenstopp ist die Unterkunft ok.
Pros:

Stadtkern ist gut zu Fuß erreichbar.

Cons:

Parkplätze stehen nur sehr begenzt zur Verfügung. Öffentlicher Parkraum vor dem Hotel.

2026-03-12 • via Nuitee
K
Karen • couple • gb
10
Excellent boutique style hotel.
Pros:

Excellent location a short walk from the CBD with some parking available. Extremely well decorated throughout . The bedroom was well equipped with small , well equipped kitchenette and a lovely modern shower room

Cons:

Nothing to dislike. Just be aware that there is no food service available but you are very close to the CBD where there are many places to eat and drink

2026-03-12 • via Nuitee
C
Catalina • couple • nz
10
Very cozy and comfortable
Pros:

The staff was really nice. The room was very comfortable and clean. We spent only 1 night, but was amazing.

2026-03-11 • via Nuitee
K
Kevin • couple • gb
10
2026-03-11 • via Nuitee
O
ohly-cusack • extended_group • us
9
2026-03-09 • via Nuitee
H
Helena • couple • ch
10
2026-03-06 • via Nuitee
A
Ashleigh • extended_group • nz
8
Pros:

Central location is ideal, making it easy for us to walk places rather than needing to drive into town. While provided parks at the accommodation are first come first serve, there is ample free street parking so finding a park was never an issue.

Cons:

No internal lock on bathroom door

2026-03-06 • via Nuitee
T
Thomas Albert • couple • de
6
2026-03-05 • via Nuitee
M
Melinda • solo_traveller • us
9
2026-03-04 • via Nuitee
V
Valérie • couple • ca
9
Bel hotel charmamt
Pros:

Le personnel, la chambre et l'hotel

Cons:

Rien

2026-03-01 • via Nuitee
R
Ryan • solo_traveller • nz
10
2026-03-01 • via Nuitee
P
Peter • couple • ch
9
2026-02-28 • via Nuitee
J
Jaimie • couple • gb
8
Comfortable stay a few minutes’ walk from the centre.
Pros:

The staff were very friendly and helpful, plus the location was great. The room was clean and comfortable with a very modern fit and finish. We liked the kitchenette area and free parking was a welcome bonus.

Cons:

There is no bar or restaurant at the hotel so the ‘breakfast’ we had pre-paid for was a kind of self-select picnic that they deliver to the room each evening for the following morning. For the money, we could probably have had something more substantial, and wouldn’t pre-pay for that in future.

2026-02-28 • via Nuitee
L
Louisa • couple • au
4
2026-02-26 • via Nuitee
J
Jan • solo_traveller • de
9
2026-02-25 • via Nuitee
V
Vince • couple • au
9
Good stay as close to town
Pros:

Room good and clean but had to climb up stairs as elderly I should have advised that lower floor would be better for elderly customers

Cons:

Climbing the stairs with our laggages

2026-02-25 • via Nuitee
S
Singhania • couple • in
8
2026-02-24 • via Nuitee
F
Frank • couple • us
7
2026-02-13 • via Nuitee
A
Aidan mile • solo_traveller • au
10
Gold of christchurch
Pros:

Great location, closed to town center, beautiful and comfy, friendly staffs, was very helpful, new building very stylish, five stars luxury room. Highly recommend,

Cons:

Nil

2026-02-13 • via Nuitee