The Salisbury

Hotels
8.8 (661 reviews)
345 Madras Street , Christchurch , nz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Business center
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Clean
Good location
Friendly staff
Comfortable rooms
Cons:
No bar or dining facility
Small room layout issues
Inadequate amenities

Categories

Cleanliness
8.99
The reviews consistently mention the cleanliness of the rooms, with positive remarks on the overall upkeep.
Service
9.46
Guests highlighted the lovely and attentive staff, emphasizing their positive impact on the experience.
Location
9.5
The location is frequently praised for its convenience, being close to the city center and walkable.
Room Quality
8.45
Rooms are described as comfortable and beautifully styled, although some mention small layout issues.
Amenities
7.98
Several reviews point out the lack of a bar and dining facility, impacting the overall amenity score.
Value for Money
9.24
Generally considered good value based on pricing and the location offered.
Food and Beverage
7.49
Mixed feedback due to the lack of dining options which led some guests to express disappointment.
Overall Experience
9.26
Overall experiences were largely positive, with several guests expressing satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:40

Property Description

Luxurious Accommodation:
Located in a prime spot in Christchurch, The Salisbury offers air-conditioned rooms with free WiFi, free parking, and room service. Each 4-star room features a seating area, TV with cable channels, and a private bathroom stocked with complimentary toiletries. Relax in comfort with the provided bed linen and towels.

Convenient Amenities:
Guests can enjoy the hotel's garden and make use of airport transfers and car rental services for a hassle-free stay. Explore nearby attractions such as the Christchurch Art Gallery, Canterbury Museum, and Victoria Square, all within reach of the hotel.

Ideal Location:
Situated just 10 km from Christchurch International Airport, The Salisbury is the perfect choice for travelers looking for both convenience and comfort during their stay in Christchurch.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form and present a copy of the person’s ID and credit card.

Please note that there is a 2.5% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 661 reviews
Cleanliness: 8.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 9.24
Food and Beverage: 7.49
Overall Experience: 9.26
E
Emily • family_with_children • nz
7
2026-07-11 • via Nuitee
J
Justin • couple • nz
9
2026-07-08 • via Nuitee
J
Jeremy • solo_traveller • gb
10
Pros:

Good location short walk to CBD and free parking, comfortable bed, extremely clean, friendly staff. Beautiful boutique hotel.

Cons:

Nothing dislike.

2026-07-06 • via Nuitee
N
Nicolás • family_with_children • uy
1
Terrible experience
Pros:

The experience we had was so bad that made anything that could have been worthy useless.

Cons:

The treatment was awful. We had a slight mistake in the reservation and they treated us like garbage. They wanted to cheat booking and offered us that. When we weren’t wanting to accept they aggressively pointed that only one most expensive room was only available for us. This all at night with kids. I strongly recommend not to stay there and booking shouldn’t have this hotel on offer.

2026-07-05 • via Nuitee
S
Sarah • extended_group • nz
10
Great
2026-07-05 • via Nuitee
L
Leticia • solo_traveller • nz
9
2026-06-30 • via Nuitee
A
Alan • solo_traveller • au
9
2026-06-24 • via Nuitee
S
Sarah • couple • nz
10
Exceptional
Pros:

Everything and Sylvia is a lovely host 🥰

2026-06-17 • via Nuitee
H
Heather • solo_traveller • nz
9
Great location
Pros:

Lots of room in the living space, good location, friendly staff.

Cons:

Would have preferred coffee sachets rather that a nespresso machine. No towel rails to hang your towels up.

2026-06-14 • via Nuitee
T
Tomas • couple • es
10
2026-06-07 • via Nuitee
R
Robyn • solo_traveller • nz
10
2026-05-27 • via Nuitee
R
Russ Browne • family_with_children • nz
10
Pros:

The team are super friendly amd helpful.

Cons:

Nothing, was awesome

2026-05-25 • via Nuitee
A
Aidan mile • solo_traveller • au
10
Highly recommend.
Pros:

Everything is good, very clean and quiet, comfy bed, great sleep, super sweet staff Minne, friendly and professional, Hope stay longer next time visit Christchurch. Highly recommend.

Cons:

Nothing

2026-05-22 • via Nuitee
A
Aidan mile • solo_traveller • au
10
2026-05-20 • via Nuitee
P
Paul • couple • nz
10
wow you wont be disapointed
Pros:

wow room was outstanding easy parking and easy walk into cbd loved the experiance and will book again

Cons:

the fact that we didnt stay longer will be back

2026-05-19 • via Nuitee
A
Aidan mile • solo_traveller • au
10
Exceptional
Pros:

Had a lovly 3 night stay, Totally recommend, Easy check in and out, super friendly staff,very helpful, nearby to CBD,beautiful hotel,will return next stay again.

Cons:

Nil

2026-05-18 • via Nuitee
B
Bianca • couple • nz
9
Pros:

Great location close to city center.

2026-05-17 • via Nuitee
A
Aidan mile • couple • au
10
E xceptional
Pros:

Minnie was super helpful reception staff, very nice and friendly, hotel was very mondern, super clean,very well equipped, We felt very welcomed and washed we could've stayed longer.

Cons:

no

2026-05-13 • via Nuitee
Y
Yan • extended_group • nz
7
2026-05-13 • via Nuitee
A
Aidan mile • couple • au
10
high quality hotel room, I Would stay again.
Pros:

clean cosy and comfortable,such lovely accommodation,well thougght out and everything you need for abhassleb free stay,

2026-05-11 • via Nuitee