The Salisbury

Hotels
8.8 (570 reviews)
345 Madras Street , Christchurch , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean
Good location
Friendly staff
Comfortable rooms
Cons:
No bar or dining facility
Small room layout issues
Inadequate amenities

Categories

Cleanliness
8.99
The reviews consistently mention the cleanliness of the rooms, with positive remarks on the overall upkeep.
Service
9.46
Guests highlighted the lovely and attentive staff, emphasizing their positive impact on the experience.
Location
9.5
The location is frequently praised for its convenience, being close to the city center and walkable.
Room Quality
8.45
Rooms are described as comfortable and beautifully styled, although some mention small layout issues.
Amenities
7.98
Several reviews point out the lack of a bar and dining facility, impacting the overall amenity score.
Value for Money
9.24
Generally considered good value based on pricing and the location offered.
Food and Beverage
7.49
Mixed feedback due to the lack of dining options which led some guests to express disappointment.
Overall Experience
9.26
Overall experiences were largely positive, with several guests expressing satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:40

Property Description

Luxurious Accommodation:
Located in a prime spot in Christchurch, The Salisbury offers air-conditioned rooms with free WiFi, free parking, and room service. Each 4-star room features a seating area, TV with cable channels, and a private bathroom stocked with complimentary toiletries. Relax in comfort with the provided bed linen and towels.

Convenient Amenities:
Guests can enjoy the hotel's garden and make use of airport transfers and car rental services for a hassle-free stay. Explore nearby attractions such as the Christchurch Art Gallery, Canterbury Museum, and Victoria Square, all within reach of the hotel.

Ideal Location:
Situated just 10 km from Christchurch International Airport, The Salisbury is the perfect choice for travelers looking for both convenience and comfort during their stay in Christchurch.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 570 reviews
Cleanliness: 8.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 9.24
Food and Beverage: 7.49
Overall Experience: 9.26
A
Aidan mile • solo_traveller • au
10
Gold of christchurch
Pros:

Great location, closed to town center, beautiful and comfy, friendly staffs, was very helpful, new building very stylish, five stars luxury room. Highly recommend,

Cons:

Nil

2026-02-13 • via Nuitee
F
Frank • couple • us
7
2026-02-13 • via Nuitee
K
Kylie • family_with_children • nz
7
Pros:

The property served the purpose of our visit. My daughter was moving into Uni Halls and it was close to a briscoes (we need to buy her bedding, towels, etc for her Uni room) and it was close to the University.

Cons:

It was abit far away from the central CBD, but this can't be changed. Everything else was great.

2026-02-12 • via Nuitee
C
Carol • couple • au
9
Wonderful stay
Pros:

This Hotel had a lovely feel of luxury from first stepping inside reception to the court yard to the lovely room we had.
I would definitely recommend & stay again.
5 star quality

Cons:

Nothing

2026-02-12 • via Nuitee
M
Margaret • couple • au
7
The Salisbury @ Christchurch
Pros:

Quiet, clean room. Comfortable king bed. Reception was friendly

Cons:

Room was a bit cluttered. Too much furniture. Bathroom needed a more practical vanity, more space for traveller's toiletries.

2026-02-11 • via Nuitee
V
Vincent • couple • nz
10
Brilliant
Pros:

Excellent property . Lovely ambience. Clean and great service

Cons:

Great ambience and quiet

2026-02-10 • via Nuitee
M
Mic from Aus • couple • au
10
2026-02-08 • via Nuitee
S
Sloane • extended_group • nz
8
2026-01-31 • via Nuitee
A
Aidan mile • solo_traveller • au
10
Amazing hotel.
Pros:

Amazing hotel, comfortable and beautiful design. great location, easy to city anywhere. super friendly and professional staffs. clean and new. should be 5 stars.

Cons:

nil

2026-01-30 • via Nuitee
T
Thomas • couple • ch
10
Wunderschönes Zimmer und sehr bequemes Bett
Pros:

Das Hotel hat einen wunderschönen Innenhof, von dem alle Zimmer ausgehen. Das Zimmer selber ist sehr gemütlich eingerichtet. Die Aufteilung ist perfekt. Besonders schön war das Fenster zwischen Badezimmer und Schlafzimmer. Es hat den Raum optisch viel grösser gemacht. Mit einem Rollo konnte man dennoch seine Privatsphäre im Badezimmer haben. Die Betten waren sehr bequem. Insgesamt haben wir uns sehr wohl gefühlt und würden dieses Hotel wieder buchen.

2026-01-30 • via Nuitee
M
Maya • family_with_children • au
8
2026-01-29 • via Nuitee
C
Chris • couple • nz
10
Comfortable and luxury hotel In the city
Pros:

Location was close central city walkable, very very clean and beautiful hotel,friendly staffs, very helpful, new building and comfortable room, highly recommend anyone.

Cons:

Location was close central city walkable, very very clean and beautiful hotel,friendly staffs, very helpful, new building and comfortable room, highly recommend anyone.

2026-01-28 • via Nuitee
G
Geoffrey • couple • be
8
2026-01-28 • via Nuitee
C
Clare • family_with_children • nz
8
2026-01-26 • via Nuitee
R
Robert • couple • gb
8
Over night stop before touring around it served a purpose
Pros:

All good

Cons:

A noisy aircon fan

2026-01-24 • via Nuitee
O
Oliver • family_with_children • de
8
Pros:

Schönes Hotel und ein sehr nettes Zimmer. Lage war auch gut.

2026-01-24 • via Nuitee
J
Jeremy • couple • gb
10
Pros:

Great location, just a short walk to the CBD.
Friendly staff, room is very beautiful, clean and comfortable. Very quiet with excellent sound proof. The free parking is the bonus.

Cons:

Nothing I don't like.

2026-01-22 • via Nuitee
R
Rene • solo_traveller • nz
10
Pros:

Great location,easy and quick check in and check out,very clean and equipped room. Great coffee, and cookies, Great friendly staffs. Comfy bed. Great place to stay in Christchurch city.

Cons:

Nil

2026-01-22 • via Nuitee
A
Aidan mile • solo_traveller • au
10
Great central and comfortable stay
Pros:

Good size room,a wonderful stay in a beautiful hotel,Exceu staffs,everything,the service was exceptional,room was cosy and clean,this is a really comfortable,nice hotel,perfect for a longhaul flight,powerful hot shower, highly recommend.

Cons:

nil

2026-01-20 • via Nuitee
R
Rene • solo_traveller • nz
10
Great place to stay in Christchurch
Pros:

Stay the Salisbury many times for my business trip. Nice ,warm and quite peaceful,highly recommended.

Cons:

All good

2026-01-19 • via Nuitee