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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Garden
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BBQ facilities
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Luggage storage
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Airport shuttle
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Bar
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Tour desk
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Car hire
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Diving
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Massage services
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Snorkelling
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Spa/wellness center
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Hammam
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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ATM/cash machine on site
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Adult only
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Outdoor furniture
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Sun loungers or beach chairs
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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Key card access
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Bike tours
Review Highlights
Categories
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Property Description
Central Location
Enigmatic Hotel Experience is perfectly located in the heart of Cancún, offering guests easy access to popular attractions like Cancun Bus Station, Government Palace, and Cristo Rey Church.
Comfortable Accommodation
Experience air-conditioned rooms equipped with private bathrooms, free toiletries, and cozy bed linen, ensuring a relaxing stay for all guests.
Relaxing Amenities
Unwind by the outdoor swimming pool, enjoy the convenience of free WiFi, and take advantage of the hotel's garden and barbecue facilities for a truly enigmatic experience.
Book your stay at Enigmatic Hotel Experience now for a memorable and relaxing getaway in Cancún!
This property does not accommodate bachelor(ette) or similar parties.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
Tout! C'était vraiment une magnifique expérience, je le conseille à tout le monde ! La chambre était parfaite, grande, lumineuse, propre, les restaurants aux alentours sont incroyables ! Préférence pour Mero et Onda qui sont mes favoris ❤️
Le restaurant mexicain, faites attention, vous pouvez avoir une mauvaise surprise lors de l'addition, car il ne vous donne pas la carte, et vous offre des choses que vous devez payer par la suite... Peut-être que mes lacunes en espagnol n'ont pas aidé, mais je dois avouer que ce point avait vraiment gâcher ma journée sur le moment... Sinon, tout est incroyable ! Vraiment ❤️
Great staff
Nothing
Very nice vibe and a really relax atmosphere.
Loud music in common areas (which was quite noticable in our rooms)
Bon rapport qualité/prix. Le personnel est très gentil et à l'écoute. J'ai pu avoir un check-out tartif sans frais supplémentaire. Je suis restée à la piscine avant de prendre mon vol de 22h et des brouettes. Le personnel n'a pas hésité à me proposer de prendre une douche avant que mon chauffeur arrive.
La chambre était spacieuse et le lit très confortable. Délicieux petit dej. Le restaurant de l'hôtel est top. Je recommande le ceviche de crevettes.
The location an the setting.
The setting is pleasant, but the hotel is undergoing renovations, making it difficult to access the rooms with luggage. The small pool of whitish water isn't really a swimming pool in the true sense of the word. In short, the staff are very friendly, but the hotel falls far short of expectations.
Lo mejor es la gente que son muy amables, los trabajadores siempre dispuestos a ayudar y con buena vibra. El desayuno muy bien mejor de lo que me esperaba, la piscina tiene buena pinta tambien. Parking gratis a 1/2 minutos perfecto. AC muy bueno enfria bien
Nada, todo bien
Beautiful hotel, great food and nice staff
Waiting time at the reception.
It was incredible, all the staff were very friendly and allways available. The food at the pool restaurant was delicious. The room was very nice and had a view of the pool.
All perfect
I loved the hotel; the Martini room is beautiful with a lovely view. The reception staff were very friendly, especially Chavely, who gave us our room as soon as possible even though it wasn't check-in time. I also highly recommend both restaurants. In short, this hotel is a definite yes.
N/A
The hotel is small but wow! It has a smoke shop, two restaurants, a coffee shop, and a spa that I highly recommend you try. The staff is very friendly, and the receptionists were always available to me, especially the woman. The room was perfect, with a terrace and a bathtub. I loved it!
Irme
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