Russell Hotel

Hotels
7.9 (110 reviews)
Plot 1 Russel road Namanda plaza , Kampala , ug

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor food quality
Noise issues

Categories

Cleanliness
8.11
Clean and well-maintained hotel based on multiple mentions.
Service
8.58
Consistently kind and helpful staff mentioned in several reviews.
Location
8.62
Very central location with easy access to amenities as highlighted in multiple reviews.
Room Quality
7.57
Rooms described as spacious and comfortable but faced some issues related to noise.
Amenities
7.6
Amenities are good, but some guests noted issues with internet and limited variety.
Value for Money
8.06
Guests feel they received good value, but some complaints about specific aspects.
Food and Beverage
6.61
Food issues mentioned with limited breakfast options and poor quality in some reviews.
Overall Experience
8.08
Most guests left with positive experiences despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 23:44

Property Description

Luxurious Accommodation
The air-conditioned rooms at HBT Hotel Russel offer a comfortable stay with modern amenities such as flat-screen TVs and private bathrooms. Some rooms even feature a cozy seating area for relaxation, along with plush bathrobes and slippers for added comfort.

Dining Options
Indulge in a variety of culinary delights at the hotel's restaurant, where guests can savor special diet, buffet, or à la carte meals. The bar is stocked with a wide selection of both non-alcoholic and alcoholic beverages, perfect for unwinding after a long day of sightseeing.

Convenient Services
Benefit from the convenience of car hire services and an airport shuttle, making travel arrangements seamless. With a 24-hour front desk, assistance is always at hand to ensure a pleasant stay at HBT Hotel Russel.

Experience luxury and convenience at HBT Hotel Russel. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for US$10 per person per night when using an existing bed.
    Children up to and including 5 years old stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 110 reviews
Cleanliness: 8.11
Service: 8.58
Location: 8.62
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 6.61
Overall Experience: 8.08
J
Jean Bosco • couple • bi
7
2026-02-28 • via Nuitee
A
Ann • solo_traveller • gb
9
Pros:

Helpful reception staff. Clean comfortable room. Good breakfast included

Cons:

Nothing. Very central area, so is a bit noisy with traffic, but not too bad.

2026-02-26 • via Nuitee
A
AwoNiyi • couple • ae
10
2026-02-08 • via Nuitee
E
Emin K. • solo_traveller • tr
6
2026-02-08 • via Nuitee
S
Stephanie • solo_traveller • gb
9
2025-12-24 • via Nuitee
K
Kim • solo_traveller • dk
8
Ok hotel in downtown Kampala
Pros:

Ok hotel for a limited amount of nights. Very central. Good selection of warm dishes at breakfast. Kind staff..

2025-11-28 • via Nuitee
E
ELIE • solo_traveller • za
8
2025-11-08 • via Nuitee
E
ELIE • solo_traveller • za
7
2025-11-08 • via Nuitee
M
Marek • solo_traveller • pl
7
Dobry hotel ze złym jedzeniem
Pros:

Lokalizacja i czystość

Cons:

Jedzenie złe nie polecam restauracji.

2025-11-05 • via Nuitee
E
Effoé • solo_traveller • fr
1
j'ai connu mieux
Pros:

personnel agréable à l'accueil et au restaurant

Cons:

bruits; absence de reseaux internets dans la chambre
chambre juste en dessous de la salle de sport qui est extremement bruyante aussi bien le matin que la nuit

2025-11-03 • via Nuitee
F
Flavio • couple • it
9
Pros:

Stanza ampia e comoda

Cons:

Ingresso poco visibile e zona rumorosa

2025-11-02 • via Nuitee
O
Osman Ali Gumaa • solo_traveller • ma
10
Pros:

The Hotel is a very nice one located in a very good area close to downtown. You can find good restaurant, shopping places and transport nearby.

2025-10-23 • via Nuitee
• solo_traveller • tz
8
2025-10-15 • via Nuitee
R
Richard • extended_group • gb
6
Good place to stay in Kampala despite the food issues
Pros:

Decent room with good facilities - helpful staff. Comfortable bed and good shower

Cons:

The breakfast was very poor

2025-10-11 • via Nuitee
P
Pa • couple • gb
10
I can’t praise you people enough as you all have been fantastic to me especially when I fell ill. Thanks to the manager
Pros:

It was in the middle of town and most stuffs are just at your doorstep.

Cons:

None

2025-10-10 • via Nuitee
• solo_traveller • gb
8
Memorable and enjoyable.
Pros:

Central location.

Cons:

Limited payment options.

2025-09-29 • via Nuitee
R
René • solo_traveller • nz
9
Great friendly staff who went out of their way to help me for my 4 week stay.
Pros:

Good location to the office I was working at. The breakfast was ample and there was a good variety of food. I never left for the day feeling hungry. Some good local restaurnats nearby but the hotel restaurant was where I ate most nights. I was only planning to stay for a few days as I didnt know about other travel and work arrangements. Then I was made to feel very comfortable by the friendly staff led by Rita and Ellen. As their motto says, it feels like home and that is how I felt. A very welcoming experience from all staff, including the security staff at the door. I felt like I was amongst friends.
The room was bright with a lot of natural light and a good desk, which made it a good location from which to work. So I ended up staying an entire month. I will be back next year.

Cons:

Not worth mentioning.

2025-09-28 • via Nuitee
Y
Yufei • couple • cn
9
2025-09-03 • via Nuitee
R
Roman • couple • at
9
Pros:

very clean
very friendly staff
the restaurant was great

Cons:

streetnoise because of the windows,
breakfast was ok, but could bei better

2025-09-03 • via Nuitee
G
Guillermo • solo_traveller • uy
9
2025-08-24 • via Nuitee