Hotel Encanto

Hotels
8.5 (24 reviews)
Cra. 11 #5-91 - Barrio Valencia , Popayan , co

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Cons:
Internet connectivity

Categories

Cleanliness
8.96
Everything was very clean and the personnel were very attentive.
Service
8.93
La atención es espectacular, muy buen servicio, la habitación super cómoda.
Location
8.47
The location is great just 10 min walk to the historic center.
Room Quality
8.42
Standard quality for this hotel tier.
Amenities
7.95
El internet could be improved.
Value for Money
8.41
Standard quality for this hotel tier.
Food and Beverage
8.46
Standard quality for this hotel tier.
Overall Experience
8.43
Overall positive sentiments with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 20:56

Property Description

Luxurious Accommodation
Experience 4-star luxury at Hotel Encanto, featuring elegantly designed rooms and top-notch amenities. Relax and unwind in style during your stay in Popayan.

Delicious Dining Options
Indulge your taste buds at our on-site restaurant offering a variety of delectable dishes, or sip on refreshing beverages at the cozy bar. Enjoy a culinary experience like no other at Hotel Encanto.

Convenient Services
With a 24-hour front desk, airport transfers, room service, and free WiFi, we ensure a hassle-free stay for all our guests. Your comfort and satisfaction are our top priorities.

Ready to experience the charm of Hotel Encanto in Popayan? Book your stay now and create unforgettable memories.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.5
Based on 24 reviews
Cleanliness: 8.96
Service: 8.93
Location: 8.47
Room Quality: 8.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.43
L
Luz Dary solo_traveller co
7
Pros:

La amabilidad del personal muy valiosa

2026-03-19 via Nuitee
J
Jonatan couple co
9
2026-03-03 via Nuitee
N
Neil couple gb
9
Great hotel with friendly staff
Pros:

Really friendly lady in reception helped organise a long distance taxi for us, about 10 minute walk to the centre

Cons:

Not all rooms had outside windows

2026-03-03 via Nuitee
M
Martinez T family_with_children co
9
2026-02-27 via Nuitee
V
Vitor Manuel solo_traveller co
5
Não volto lá
Pros:

Funcionaria foi empática e solidária

Cons:

Dizem ter estacionamento mas não têm. O quarto é minusculo tal como o banho.

2026-02-26 via Nuitee
M
Mercado solo_traveller co
8
2026-02-12 via Nuitee
M
Mercado solo_traveller co
8
2026-02-12 via Nuitee
V
Valencia solo_traveller ec
10
Pros:

Everything was very clean and the personnel were very attentive

2026-02-08 via Nuitee
A
Angela Adriana family_with_children co
10
Excelente estadia
Pros:

La atención es espectacular, muy buen servicio, la habitación super cómoda, y la ducha... Genial.. Super recomendado

2025-09-15 via Nuitee
O
otalora castro solo_traveller co
9
Pros:

Lo central

Cons:

Nada todo perfecto

2025-09-14 via Nuitee
J
Jhonathan extended_group pa
7
Cons:

No tiene. Parqueadero

2025-09-14 via Nuitee
E
Edwin Alfonso extended_group co
8
Sin comentarios
Pros:

Sin comentarios

Cons:

Sin comentarios

2025-09-01 via Nuitee
A
Audrey couple au
9
Pros:

Really nice and simple hôtel, the location is great just 10 min walk to the historic center. The staff were really nice and attentive.

2025-09-01 via Nuitee
O
Ojeda Bedoya extended_group co
5
Es bueno pero, no tan bueno
Pros:

Unmmh la ubicación

Cons:

El internet

2025-08-31 via Nuitee
J
Juan Gabriel solo_traveller co
7
Pros:

Comodidad

Cons:

Agua fría, y sábanas sucias

2025-08-21 via Nuitee
A
ANA MARIA couple co
9
2025-08-20 via Nuitee
C
Carlos solo_traveller co
10
Lugar recomendable.
Pros:

Es un buen lugar. Junto al centro. La atención es muy buena siempre dispuestos a ayudar. He estado dos veces y lo recomiendo bastante.

2025-08-19 via Nuitee
A
Andrés Felipe extended_group co
9
2025-08-17 via Nuitee
B
Benjamin James couple es
9
2025-08-16 via Nuitee
M
Maria solo traveller co
10
Exceptional
2025-04-13 via Nuitee