Sunlight Hotel

Hotels
Independent
5.6 (22 reviews)
29 Pok-ta-pok Zona Hotelera, Cancun, QROO, 77500 , Cancun , MX

Facilities

Front entrance ramp
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Free self parking
Change of towels (on request)
See all facilities

Review Highlights

Pros:
Clean rooms
Secure location
Cons:
Deteriorated facilities

Categories

Cleanliness
7.8
Rooms are very clean with a pleasant smell.
Service
5.77
Standard service quality for this hotel tier.
Location
5.81
Located in a secure private community.
Room Quality
4.75
Facilities are somewhat deteriorated.
Amenities
4.78
No specific mentions.
Value for Money
4.74
No specific mentions.
Food and Beverage
4.79
No specific mentions.
Overall Experience
6.36
Overall a satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:28

Property Description

Outdoor Pool and Garden View
Complimentary Wi-Fi and Concierge Services
Convenient Location Near Popular Attractions

Make yourself at home in one of the 20 air-conditioned rooms featuring LED televisions. Relax by the outdoor pool, stroll through the garden, and take advantage of the complimentary wireless internet access. The hotel's concierge services ensure a hassle-free stay. With easy access to Cancun Golf Club at Pok Ta Pok and Tortuga Beach, Sunlight Hotel offers the perfect blend of relaxation and convenience. Book your stay now for a memorable Cancun getaway at Sunlight Hotel.

Important information:

  • Pool access available from 10:00 AM to 7:00 PM.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

5.6
Based on 22 reviews
Cleanliness: 7.8
Service: 5.77
Location: 5.81
Room Quality: 4.75
Amenities: 4.78
Value for Money: 4.74
Food and Beverage: 4.79
Overall Experience: 6.36
L
Luis
2
Pros:

Reserve 6 noches de hospedaje y a la tercer noche decido salirme de el lugar por que no aguanté todas las ronchas que me salieron debido a que la cámara estaba infestada de algún tipo de animal como Chinche , además de que no había una cortina que cubriera la luz y tenía un foco en la ventana lo que me impedía dormir , fue una pesadilla , hice la reclamación y ni una disculpa , otra cosa que un día llegué y había 4 tipos adentro de mi habitación según arreglando el internet , cuando yo tengo mis cosas de valor se sintió muy incómodo

2025-10-12 via Nuitee
M
Maria
2
Pros:

El hotel no tenía lo que prometía en la aplicación , la alberca no estaba funcionando y la fachada tenía otro nombre, quise cancelar al llegar por la decepción y me dijeron que cancelara en la aplicación lo cual no pude hacerlo, tuve que reservar en otro hotel.nada que ver con lo que se ve en las imágenes de la aplicación👎

2025-10-10 via Nuitee
J
JOSE DEL
4
Pros:

No se respeta la tarifa que se oferta en la aplicación

2025-10-01 via Nuitee
L
Lucy family
8
Pros:

Muy limpio huelen bien las habitaciones está en fraccionamiento privado es muy seguro sólo las instalaciones poco deterioradas

2025-08-22 via Nuitee
R
Robb
2
Pros:

Muy descuidado

2025-02-03 via Nuitee
A
Abel
4
Pros:

This place was too out of the way and even smelled like humidity. There was even a little bug on my bed when I stayed here

2025-01-18 via Nuitee
E
Emilio
10
Pros:

It was a great place for the price, safety and location close to the beach

2025-01-03 via Nuitee
G
Gholamreza
2
Pros:

I was rimanere there because I could not have other ….
Because I understand you changed us so much for one good place at the name of sunlight 3 stars and you pay to them as zero star no internet no breakfast…..

2025-01-02 via Nuitee
E
Ernesto
6
Pros:

Building is old smells like mold Batroom don’t work properly you have to walk a lot if don’t have your own transportation

2025-01-01 via Nuitee
R
Rebeca family
8
Pros:

The staff was great with the exception of the day shift receptionist, she really doesn’t like her job nor likes to listen to the clients. We had multiple issues and they were addressed quickly which is appreciated. Wish we had wifi in our room for our mobile devices our data was drained being there. Wish the pool was cleaned and full for us to use. Recommend putting a sign outside that its 3 hotels in one, it was hard to find. Also, please invest in mattresses because they were very uncomfortable.

2024-12-31 via Nuitee
C
CATALINA
4
Pros:

Calidad vs precio no hay toallas , no vale la pena

2024-12-24 via Nuitee
J
Johnny
2
Pros:

Very bad hotel you need take off your

2024-12-24 via Nuitee
J
Jean-christophe partner
6
Pros:

Les employés sont super gentil! Notre première chambre était vraiment sale.. poil dans le lit, dans le lavabo, sur la toilette.. très forte odeur d’humidité.. drap tacher et bebittes dans le lit. Ils ont accepter de nous changer de chambre qui est beaucoup mieux coté propreté.. mais nous avons trouver une coquerelle 😅😩

2024-12-18 via Nuitee
V
Vicente Erasmo Martinez family
8
Pros:

No tiene TV de paga

2024-12-17 via Nuitee
E
Eder partner
6
Pros:

Esta bien solo para llegar a dormir.

2024-12-02 via Nuitee
K
Karen family_with_children
2
Pros:

Las fotos no corresponden con el hotel que ofertan, el hotel esta en precarias condiciones, no dan cobijas y la atención del personal es pésimo. Es de difícil ubicación ya que ni el nombre corresponde, el establecimiento tiene otro nombre por lo que nisiquiera puedes llegar o ubicarlo fácilmente, la ubicación del maps no corresponde

2024-11-29 via Nuitee
M
Marco family
4
Pros:

It was absolutely horrible the bathrooms were never cleaned and the beds had stains and it was super dirty i even found a cocroach so it was an overall horrible experience i wouldnt recommend it at all and by the way dont let the pictures fool you because there all pictures of others hotel not this one

2024-11-28 via Nuitee
E
Edgar
4
Pros:

Necesita mantenimiento

2024-11-21 via Nuitee
G
Gamaliel
10
Pros:

Gracias

2024-11-16 via Nuitee
X
XIMENA JAZMIN
2
Pros:

no se ve como en las fotografías

2024-11-06 via Nuitee