Hotel Bonampak

Hotels
8.5 (117 reviews)
Avenida Bonampak, Manzana 9, Lote 1-01, Interior 225, Supermanzana 4 , Cancún , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Spacious rooms
Cons:
Limited breakfast choices
Cleanliness issues

Categories

Cleanliness
8.14
Overall positive remarks about cleanliness, but some dirty issues noted.
Service
9.11
Staff are very friendly and accommodating.
Location
9.15
Great location with a nearby shopping center.
Room Quality
8.6
Rooms are spacious with excellent beds.
Amenities
8.13
Limited amenities as some services were not utilized.
Value for Money
8.59
Good value considering the overall experience.
Food and Beverage
7.64
Breakfast options were limited and not very nutritious.
Overall Experience
8.61
Overall good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:56

Property Description

Central Location in Cancún
Hotel Bonampak, centrally located in Cancún, offers a convenient stay for travelers looking to explore the vibrant city.

Comfortable Rooms with City Views
Each room at the hotel is equipped with modern amenities such as air conditioning, flat-screen TV, and a private balcony overlooking the city. Guests can unwind in comfort and style during their stay.

Convenient Facilities and Services
Enjoy free WiFi, an outdoor swimming pool, and complimentary private parking at Hotel Bonampak. The friendly staff, fluent in English and Spanish, are available 24/7 at the front desk to assist with any needs.

Ready to experience the best of Cancún? Book your stay at Hotel Bonampak now for a memorable and hassle-free trip!

Important information:

THIS HOTEL IS 100% SMOKE FREE (NO SMOKING)

Please note that alcohol consumption is prohibited at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 117 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
S
Sudey • couple • mx
10
2026-02-08 • via Nuitee
N
Natalia • couple • us
1
2026-01-29 • via Nuitee
A
Alberto • family_with_children • mx
9
2026-01-21 • via Nuitee
C
Carlos Alberto • solo_traveller • mx
8
Agradable
Pros:

Las instalaciones y las habitaciones muy limpias y agradables; personal confiable y amable, respetuosos

Cons:

Por el tiempo no pude disfrutar de los demas servicios que ofrecia, como piscina y coffe break

2026-01-20 • via Nuitee
B
Bernardo • couple • mx
8
2026-01-20 • via Nuitee
L
Llanos • couple • us
9
Economy prices luxuries hotel top notch
Pros:

Clean and very nice high scale hotel like that very much

Cons:

Well I only stayed one night . I really did see anything I didn’t like

2026-01-19 • via Nuitee
E
EVELIA • family_with_children • co
8
Pros:

Tenía un centro comercial al cerca

Cons:

Los desayunos cero nutritivos

2026-01-19 • via Nuitee
D
David Iverson • couple • us
7
Peace and quiet non touristy atmosphere.
Pros:

Quiet hotel near Plaza Las Americas mall, HUGE. Non beach front, mostly Mexican businessmen staying here. Oxxo store next door. Large pool and pool deck. Very clean and well equipped. Just the basics, but very good. Easy walk to many restaurants. Mexican, Thai, Brazil, and Italian plus mall fast food joints. Not a touristy feel at all but easy bus out to hotel zone if you want that.

Cons:

Very poor breakfast offered. No onsite bar or restaurant. No alcohol policy, but that keeps the noise down. Ave Bonampak is very busy. Request pool view room for quiet. Torre B quiet rooms. We were in # 102.

2026-01-18 • via Nuitee
D
Debbie • couple • us
9
Great stay .
Pros:

Excellent location

Cons:

No complaints

2026-01-18 • via Nuitee
G
Gerardo Andres • extended_group • co
10
Pros:

Todo. La ubicación es muy buena. La amabilidad del personal insuperable. Nos dejaron hacer check in antes de la hora. Muchas gracias.

Cons:

No aplica

2026-01-10 • via Nuitee
I
Ignacio • extended_group • mx
10
En general muy buen hotel
Pros:

Muy buen hotel, no tiene desayuno incluyo pero te ofrecen pan, cereal, leche y jugo, en las mañanas. y café las 24 horas.
Eso me pareció excelente.

Cons:

Que la secadora de cabello tenia polvo

2026-01-05 • via Nuitee
E
Elide • family_with_children • it
8
Pros:

Camere confortevoli e personale gentile

Cons:

Colazione scarsa

2025-12-30 • via Nuitee
R
RAYMUNDO • solo_traveller • mx
9
Pros:

Habitaciones amplias..Cama excelente. Muy buena ubicación.

2025-12-14 • via Nuitee
G
Grabiela • couple • us
10
2025-12-11 • via Nuitee
J
Javier • family_with_children • ar
10
Muy buena experiencia
Pros:

La habitación

Cons:

El desayuno

2025-12-10 • via Nuitee
C
Carlos Antonio • solo_traveller • mx
10
2025-11-20 • via Nuitee
O
Olivas • family_with_children • us
7
2025-11-18 • via Nuitee
C
cauich manzanilla • couple • mx
10
2025-11-15 • via Nuitee
P
Parish • solo_traveller • cr
10
2025-11-05 • via Nuitee
J
Juan • solo_traveller • ar
7
2025-10-29 • via Nuitee