HOTEL VICTORIA

Hotels
7.8 (154 reviews)
27 Carretera del Mas de Ribafeta , Arinsal , ad

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Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
Covered parking

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Noise issues
Poor cleanliness in some areas
Improvements needed in food options

Categories

Cleanliness
6.6
The staff and cleanliness were reported as very poor.
Service
8.56
Overall positive sentiment regarding staff friendliness and responsiveness.
Location
8.91
Multiple reviews praised the hotel’s convenient location.
Room Quality
7.06
Rooms were generally clean, but noise and room temperature issues were mentioned.
Amenities
7.59
Basic amenities were satisfactory, but improvements in breakfast options were suggested.
Value for Money
8.04
General satisfaction with the value provided for the experience.
Food and Beverage
7.1
Breakfast quality could be improved, though some positive feedback was noted.
Overall Experience
8.56
Guests found their overall experience to be enjoyable despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:57

Property Description

Luxurious Accommodation with Stunning Views

Modern Amenities and Exceptional Service
Experience the convenience of free WiFi, private parking, and multilingual staff at our 3-star hotel. Indulge in delicious meals at our on-site restaurant and unwind with a drink at the bar.

Convenient Location for Leisure and Business
Located near popular attractions like Golf Vall d'Ordino and Estadi Comunal de Aixovall, our non-smoking property offers easy access to entertainment and sports venues. With a 24-hour front desk fluent in English, Spanish, and French, your every need is catered to.

Ready to experience comfort and luxury at HOTEL VICTORIA? Book your stay now for an unforgettable getaway!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 154 reviews
Cleanliness: 6.6
Service: 8.56
Location: 8.91
Room Quality: 7.06
Amenities: 7.59
Value for Money: 8.04
Food and Beverage: 7.1
Overall Experience: 8.56
M
Melissa • couple • es
7
2026-03-21 • via Nuitee
L
Lucía • couple • es
8
2026-03-20 • via Nuitee
L
Lourdes • couple • es
10
2026-03-20 • via Nuitee
S
Sofiia Romanovska • extended_group • de
7
Cons:

After the big school group checked in, they continuously were loud during evenings and nights. It's was very hard to rest. Don't come there during school holidays in Spain.

2026-03-19 • via Nuitee
S
Sergiy • family_with_children • gb
8
Pros:

5 min away from cable car and renting shops

2026-03-18 • via Nuitee
N
Nicholas • solo_traveller • gb
9
Comfortable stay at hotel Victoria
Pros:

Cosy and comfortable hotel with a good sized lobby and bar area. Hotel was generally quiet and peaceful. Balcony looked out to mountains and location was very convenient .

Receptionists were kind and helpful, even assisting me with an injury.

Whilst some reviews complain about the heat I found that this was a good thing to dry clothing, and I was able to open the balcony. Bring earplugs as you never know your neighbours but that applies to any hotel

Cons:

Due to lack of staffing the bar was never tended to unless you requested it. Was told where to sit for breakfast when arriving towards the end even though I'm one person and it's a buffet and tables were made everywhere.

I got unlucky that there were a lot of teenagers from schools on my floor but once they left the place was very quiet

2026-03-09 • via Nuitee
P
Pierrot • couple • fr
9
2026-03-08 • via Nuitee
L
Luz Dairne • couple • es
5
2026-03-07 • via Nuitee
G
Gilles • couple • fr
8
Tres bien pour dormir
Pros:

Emplacement , accueil

Cons:

Taille de la chambre , manque de siège et table

2026-03-07 • via Nuitee
B
Blaquiere • extended_group • fr
9
Pros:

L emplacement au top a 5 min a pied du téléphérique

Cons:

L ascenseur toujours en panne.. On a monter les 5 étages a pied a chaque fois... Bon entraînement de cardio ce ci dis😭👍👍

2026-03-04 • via Nuitee
R
Rodríguez • couple • es
6
2026-03-03 • via Nuitee
K
Keisen • couple • es
10
2026-03-01 • via Nuitee
P
paula • couple • es
7
Adecuado
Pros:

El hotel está en una buena ubicación. El personal fue agradable y servicial.

Cons:

Mucho ruido por la noche (música que venía de fuera y huéspedes chillando que no dejaban dormir).

2026-03-01 • via Nuitee
A
Ariadna • couple • es
7
2026-02-28 • via Nuitee
A
Alberto • couple • es
10
UN GRAN LUJO DE HOTEL
Pros:

La atencion de todo el personal.
En el comedor la atencion fue magnifica.
El equipo de Abdul, nos atendio de forma excepcional. Nuestra familia es vegana y nos hicieron sentir como en casa, no nos falto de nada, muy al contrario, cada dia se preocuparon de todas nuestras necesidades, tanto en el desayuno como en la cena.

Hotel a pocos metros del teleferico, hotel sencillo que con un gran equipo se convierte en un lugar que no deja indiferente al viajero por la calidad humana de todo su personal...
SEGUIR ASI COMO UNA GRAN FAMILIA!!!
VOLVEREMOS...

Muchas gracias!!!

Cons:

Que fueron pocos dias para disfrutar...

2026-02-27 • via Nuitee
N
Nicolas • family_with_children • ar
8
Pros:

La ubicación, el trato de los recepcionistas.

Cons:

En la habitación había mal olor, el wifi no funciona bien.

2026-02-24 • via Nuitee
P
POIX Olivier • family_with_children • fr
5
Cons:

Beaucoup de bruit le matin tôt..........

2026-02-24 • via Nuitee
A
Alexandre • couple • es
8
2026-02-23 • via Nuitee
L
Laura • extended_group • es
3
2026-02-22 • via Nuitee
T
tim • solo_traveller • gb
9
2026-02-22 • via Nuitee