eXCELENT HOTEL

Hotels
7.3 (12 reviews)
Kampala Road EM PLAZA , Kampala , ug
excellenthotel2024@gmail.com

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Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Cons:
Noisy room
Low shower head pressure

Categories

Cleanliness
6.65
The room was described as huge and the bathroom very nice, but noise issues could imply a need for improved cleaning.
Service
8.15
The staff was very friendly and welcoming.
Location
8.15
The hotel is located in the very center, making it convenient.
Room Quality
7.15
The bed was comfortable and the room was huge, though some noise issues were mentioned.
Amenities
6.65
The review mentions lack of variety in breakfast and low shower head pressure.
Value for Money
7.15
Great rates mentioned, but some amenities could be improved.
Food and Beverage
7.65
Breakfast was delicious, though not very varied.
Overall Experience
6.85
The stay was enjoyable with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-28 01:33

Property Description

Prime Location in Kampala
Modern Amenities with Free WiFi
Delicious Continental Breakfast

"Book your stay at eXCELENT HOTEL for a convenient and comfortable experience in the heart of Kampala. Enjoy our modern amenities, including free WiFi, and indulge in a delicious continental breakfast during your visit. Explore nearby attractions such as Independence Monument and Fort Lugard Museum before returning to your air-conditioned room for a peaceful night's rest. We look forward to welcoming you to our non-smoking property, just a short distance from Gaddafi National Mosque and Uganda Golf Club. Reserve your room today for an unforgettable stay in Kampala!"

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.3
Based on 12 reviews
Cleanliness: 6.65
Service: 8.15
Location: 8.15
Room Quality: 7.15
Amenities: 6.65
Value for Money: 7.15
Food and Beverage: 7.65
Overall Experience: 6.85
S
Sandra • solo_traveller • at
9
Nice stay, liked the breakfast
Pros:

The staff was very friendly and welcoming. The breakfast was served in my room and was very delicious but lacked variety. The bed was comfortable, the room was huge and the bathroom very nice.

Cons:

The room was a bit noisy sometimes, but it's in the very center so it's okay, I could sleep very well, in the night it was usually calm.
It is in the 4th floor, rooms in the 5th floor without elevator, so prepare for climbing some stairs.

2025-09-20 • via Nuitee
R
Rob • solo_traveller • us
7
Convenient location with great rates
Pros:

Great staff!

Cons:

Nothing like a deal breaker apart from,the low shower head pressure n luck of a shower curtain on the bathtub to prevent water from splashing on the floor. Plus luck of a squeegee to push water on the floor into the drainage!!

2025-09-08 • via Nuitee
R
Roman • solo_traveller • fr
10
2025-08-26 • via Nuitee
E
EL AGHEL • solo_traveller • mr
1
Pros:

The staff was helpful

Cons:

The hotel is located on the 4th floor with no elevator, no air conditioner no safe unlike what is mentioned on booking.com.
The price is overrated.

2025-08-22 • via Nuitee
W
Werner • solo_traveller • de
8
Pros:

Staff was very helpful and supportive

Cons:

Moskitonetz in the room would be good

2025-08-16 • via Nuitee
J
Jari • solo_traveller • fi
3
Onneton
Pros:

sijainti

Cons:

7 kerros ei hissiä, ei lämmintä vettä. Vain 1 toimiva pistorasia

2025-07-16 • via Nuitee
B
Betty • couple • ug
9
It was really great
Pros:

Friendly staff

Cons:

TV, not working

2025-07-15 • via Nuitee
N
NGACHA • solo_traveller • ke
6
2025-07-09 • via Nuitee
S
Saltson Asmah • solo_traveller • gh
10
Pros:

Their services and staff are top notch.

Cons:

I liked everything.

2025-07-01 • via Nuitee
E
Essie • solo traveller • cm
7
Good
2025-06-23 • via Nuitee
A
Ambrosio • review category business travellers • ph
8
Very good
2025-06-09 • via Nuitee
P
Paul • solo traveller • rw
10
Exceptional
Pros:

No comment

2025-05-31 • via Nuitee