Platinum Hotel

Hotels
4.4 (5 reviews)
Calle 50 #69-6 , Medellín , co

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Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
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Review Highlights

Cons:
Hidden location
Small room for multiple people
Under construction and noisy environment

Categories

Cleanliness
1.5
Multiple guests complained about the lack of cleanliness, citing dirty conditions.
Service
2
Service was severely criticized, with guests mentioning long wait times, construction noise, and unfulfilled bookings.
Location
3
Guests found the location hidden and inconvenient, with the building under construction.
Room Quality
1
Rooms were described as small, uncomfortable, and not as advertised, leading to a disappointing experience.
Amenities
2
Amenities were lacking, with guests mentioning noise, poor room conditions, and unmet expectations.
Value for Money
1.5
Guests felt the price paid did not match the poor quality of the hotel experience.
Food and Beverage
1.5
Food and beverage services were not well-received, with guests expressing dissatisfaction with the overall experience.
Overall Experience
1.5
Multiple negative aspects led to an overwhelmingly disappointing overall experience for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 22:46

Property Description

Convenience and Comfort

Top-notch Services

Scenic Views

To experience luxury and convenience in the heart of Medellín, look no further than Platinum Hotel. With concierge services, free WiFi, and a 24-hour front desk, your comfort is our priority. Enjoy stunning city views from select rooms and start your day right with a delicious continental breakfast. Whether you're here for business or leisure, our hotel is the perfect choice. Book your stay at Platinum Hotel today and elevate your travel experience.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

4.4
Based on 5 reviews
Cleanliness: 1.5
Service: 2
Location: 3
Room Quality: 1
Amenities: 2
Value for Money: 1.5
Food and Beverage: 1.5
Overall Experience: 1.5
J
Jorge Luis • friends
6
Pros:

Cuando llegué al hotel mi reserva no estaba en su sistema.

2024-11-19 • via Nuitee
A
Adrián
2
El peor hotel del mundo
Pros:

Cero amables, no tenía lo que solicitamos adaptado para personas en silla de ruedas, habitación sucia, nos quitaron el agua caliente, no nos dieron paños “toallas”
Hotel que parece en abandono, lo peor que puede haber.

2024-07-07 • via Nuitee
V
Viviana
6
Pros:

Muy buena atención, la comida era lo mismo de todos los días,
Recomendación deben de variar el menú no siempre lo mismo todos los dias y cambiar las tuallas no dejar las misma en todos los dia de estadía.

2024-06-22 • via Nuitee
N
Natalia
6
Pros:

Mi habitación la limpiaron una sola vez. Simplemente sacaron la basura y ya. Eso no es limpieza puse el letrero para q no volvieran a entrar. Para entrar al hotel hay que tocar un timbre. Siempre se esperaba bastante para que lograran abrir. La antencion en el desayuno estuvo muy pobre. No vuelvo. En el jugo y en el chocolate caliente se sentía que el agua no era filtrada.

2024-06-04 • via Nuitee
R
Richard
2
Pros:

No Wi-Fi. I wouldn’t have booked 3 nights if I knew I wasn’t going to have Wi-Fi

2023-07-12 • via Nuitee