Crathorne Hall

Hotels
9.2 (292 reviews)
Crathorne , Yarm , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Outstanding service
Delicious food
Cons:
Room temperature too warm
No bedroom slippers available

Categories

Cleanliness
9.13
No specific mention of cleanliness issues, but 'Standard quality for this hotel tier' applies.
Service
9.6
The staff are consistently praised for being amazing, attentive, and friendly.
Location
9.14
Locations mentioned positively, especially views and accessibility.
Room Quality
9.09
Rooms described as comfortable and spacious.
Amenities
8.62
Amenities are well-received but some minor points noted such as temperature control.
Value for Money
9.08
Overall excellent value as guest experiences are highly rated.
Food and Beverage
9.63
Food quality highly praised with specific dishes mentioned.
Overall Experience
9.3
Generally cited as memorable with high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:30

Property Description

Luxurious Edwardian Stately Home

Stunning Surroundings: Nestled in 15 acres of woodland with picturesque views of the Leven valley and Yorkshire Moors.

Elegant Amenities: Enjoy walks along walking trails, relax in well-manicured lawns, and unwind with a drink by the fire or on the terrace.

Upscale Accommodations: Indulge in rooms with LCD TVs, free internet, luxury toiletries, and some with balconies.

Book your stay at Crathorne Hall, one of Yorkshire's finest hotels, for a truly exceptional experience.

Important information:

When booking for more than 6 people, different policies and additional supplements may apply.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 72hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.

Please contact the property in advance of your stay to check the availability of dog-friendly rooms.

Guests may experience some noise or light disturbances from 30/07/2025 / 10:00 AM to 30/07/2025 / 03:00 PM.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 292 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 9.63
Overall Experience: 9.3
I
IC couple gb
10
lifetime experience
Pros:

It is truly a beyond-five-star hotel—an absolutely stunning mansion with exquisite, luxurious interiors, outstanding service, exceptionally well-trained staff, and incredible restaurants. An unforgettable experience!
after first night stay we have to cancel other hotel and staying one more night here!

Cons:

in the beginning, the front desk staff claimed they ran out air conditioning room -but the manager help sorted it out in the end!

2026-08-15 via Nuitee
V
Valérie solo_traveller fr
10
Top
Pros:

Une très belle surprise.
Superbe établissement dans un cadre magnifique.
Accueil, table et petit déjeuner exceptionnels.
Nous y reviendrons avec plaisir.

2026-08-15 via Nuitee
I
IC couple gb
10
2026-08-13 via Nuitee
P
Peter couple gb
8
Pros:

Lovely setting , very quiet , grounds are beautiful.

Cons:

Nothing

2026-08-12 via Nuitee
A
Adele extended_group gb
10
2026-08-11 via Nuitee
C
Cynthia couple gb
10
2026-08-09 via Nuitee
M
Matteo family_with_children it
10
Stupendo
Pros:

Tutto, l’edificio è splendido e il personale davvero gentile e accogliente.
Abbiamo cenato al ristorante dell’hotel e i piatti erano gustosissimi, preparati con materie prime della zona.
La colazione nella splendida sala è stata superlativa, disponibilità di buffet e di piatti preparati al momento.

2026-08-08 via Nuitee
M
Matthew family_with_children gb
10
2026-08-06 via Nuitee
Éric extended_group fr
7
Endroit superbe et personnel qui fait son possible pour vous rendre service
Pros:

Le personnel plus gentils les uns que les autres avec une mention spéciale pour Gloria

Cons:

Ayant réservé 5 nuits et me retrouver face aux ordures et confronté au bruit des compresseurs. On m’a quand même changé de chambre le lendemain mais avec une douche qui ne fonctionnait pas. Inadmissible pour un hôtel de ce standing à moins que les clients booking soient moins bien traités. J’avais pourtant une petite carte à mon arrivée me traitant d’hôte du jour 😂

2026-08-03 via Nuitee
D
David couple au
9
Pinnacle of our uk visit and strongly recommend
Pros:

Beautiful rooms, lovely friendly staff, great location, the best part of our uk visit.

Cons:

Hard to find anything not to like, so all I could think was that the lift was like the slowest elevator in human history, and the grass lawn at the back of the house needs a lot of TLC to restore it to former glory.

2026-08-02 via Nuitee
J
Jane couple gb
10
2026-07-19 via Nuitee
B
Benjamin solo_traveller fr
10
Pros:

Everything

Cons:

Leaving!

2026-07-19 via Nuitee
M
Mark couple gb
9
2026-07-19 via Nuitee
J
Jordison couple gb
9
Absolutely incredible.. and im hoping I can get booked up later in the year to treat for my partner
Pros:

Breakfast was a great start to the day, location is 25 minutes from my home. The staff go above and beyond.our party of guests involved where bride and groom with family staying at crathorne hall which was lovely even though our wedding venue was else where. All involved where so impressed with the hotel from start to finish

Cons:

I can't say I didn't like anything tbh

2026-07-18 via Nuitee
H
Hitesh extended_group gb
10
Quiet, Peaceful and simply Elegant. I felt like a member of the Crawley family in Downtown
Pros:

Breakfast and Location were just amazing...Martin (Breakfast) was exceptionally polite and professional. Becca who checked us was professional and advised on local history etc. I would go back in a heartbeat.

Cons:

The free WiFi was the only negative...it was awful. I really do think if they had better WiFi they could open up the venue for business conference and focused exhibition...the atmosphere and ambience would be electric

2026-07-15 via Nuitee
L
Louise couple gb
8
Very friendly staff who want you to enjoy your stay
Pros:

Staff really friendly and helpful.
Excellent suggestions provided for things to do in the area.
A very genuine feeling that staff really wanted us to enjoy our stay.
Excellent breakfast.
Thank you!

Cons:

The bar lounge is very dark but that’s just a personal preference.
No issues.

2026-07-15 via Nuitee
R
Roger solo_traveller gb
10
2026-07-15 via Nuitee
E
Emily couple gb
10
Above & Beyond Service and apologies.
Pros:

We received a call 30 minutes before check-in to say there had been an error with our room and, as the hotel was fully booked, they couldn’t accommodate us. As we had six family bookings for a special occasion, management quickly stepped in, called us back within 10 minutes, upgraded our room, fully refunded our stay, and included complimentary breakfast. They were willing to check us in at anytime through the night when we arrived back from family function.

We also arrived to Prosecco, chocolates, and a handwritten apology note.

Every member of staff was incredibly friendly and helpful throughout. While the initial issue was stressful, the way it was handled was exceptional. We would 100% stay here again.

Cons:

The initial phone call about our room issue could have been handled more professionally, with better communication and customer service. However, management stepped in quickly, resolved the situation, and turned the experience around completely.

2026-07-14 via Nuitee
J
Jeremy solo_traveller gb
7
It was fine. Just expensive for what it is
Pros:

Location and breakfast staff and bar staff

Cons:

Very dated.

2026-07-14 via Nuitee
M
MATTHEW solo_traveller gb
10
Pros:

Beautifully kept and so lovely in terms of staff attentiveness and customer service and support. Food amazing and really lovely rooms and comfy bed

Cons:

Nothing. Was amazing

2026-07-14 via Nuitee