Serenade Hotel

Hotels
7.5 (46 reviews)
Placencia Village , Placencia Village , bz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Ironing service
Private check-in/check-out
Shared kitchen
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Happy with room renovations
Cons:
Clogged shower incident

Categories

Cleanliness
6
Had a little incident with the shower being clogged up and the bathroom was flooded, but they rectified the issue quickly.
Service
8
Sehr freundliches Personal.
Location
8.5
Good location, not far from restaurants, supermarkets, and entertaining night spots.
Room Quality
7
Happy with the new renovations to the room.
Amenities
7.5
Basic amenities but for the price equals out.
Value for Money
8
Good value for the price.
Food and Beverage
7.5
Standard quality for this hotel tier.
Overall Experience
7.5
Overall would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:31

Property Description

Beachfront Location: Enjoy the convenience of being steps away from the stunning Placencia Beach.

Shared Kitchen: Feel at home with access to a shared kitchen, perfect for preparing your own meals.

Free WiFi and Parking: Stay connected with complimentary WiFi and park your car without any additional fees.

Contact us now to book your beachfront getaway at Serenade Hotel in Placencia Village!

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 46 reviews
Cleanliness: 6
Service: 8
Location: 8.5
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 7.5
C
CAROL family_with_children us
8
Nice place in the village
Pros:

It is in a great location middle of the village right near beach

Cons:

Construction going on which really did not bother us they are working on fixing it up . It could use better secured doors and maybe some outside chairs to sit in.

2026-02-11 via Nuitee
R
Rica solo_traveller ca
10
Pros:

friendly staff and family oriented

2026-02-10 via Nuitee
M
Margie solo_traveller us
8
Nice place to stay, modern amenities, clean
Pros:

Easy to get to. Centrally located.

Cons:

Noisy construction was going on all day Friday and all day Saturday right outside my room. Also, there were no chairs on the balcony to sit outside.

2026-02-09 via Nuitee
N
Natasha family_with_children bz
4
Cons:

Check in, hard to find staff.....no fresh towels were offered the second day of stay...the beds were not comfortable

2026-02-09 via Nuitee
B
Brandon family_with_children us
7
2026-01-20 via Nuitee
H
Harrison family_with_children bz
10
2026-01-20 via Nuitee
J
Jude family_with_children us
8
Convient place to stay
Pros:

Location, AC, fridge

Cons:

Some showers took time to get hot

2026-01-20 via Nuitee
A
Ava couple bz
8
Was quite satisfied wt my stay. Wud surely visit again
Pros:

Love the that the location was not far frm the restaurants supermarkets the entertaining nite spots. Was very quiet

Cons:

Had a little incident with d shower being clogged up an d bathroom was flooded bt they rectified d issue quickly.

2026-01-19 via Nuitee
R
Rens solo_traveller nl
10
2026-01-18 via Nuitee
L
lavallee extended_group ca
10
Recommend this spot very well priced
Pros:

Great location to the beach and restaurants easy access to other places

Cons:

Was happy for the price spent

2026-01-18 via Nuitee
R
Randolph family_with_children us
6
Great location, decent room, OK wifi
Pros:

Location was great - located right on the city long sidewalk and steps from the beach.

Cons:

wifi was not good in our room but fine if we went out to the front deck (only problem was that the bugs were bad!)

2026-01-11 via Nuitee
K
Kimberley family_with_children ca
1
Aussi vite arrivé, aussi vite déguerpi!
Pros:

Absolument rien...

Cons:

Dès notre arrivée, nous constatons que l'hôtel est gris (plutôt que jaune), que le stationnement est dans une marre de boue non-entretenue où il y a de la ferraille, qu'il n'y a pas de piscine et que le bureau d'accueil est presque dans la ruelle... Nous discutons avec l'employée de l'accueil, lui faisant part de nos interrogations. Elle nour répond qu'ils n'ont jamais eu de piscine et qu'ils sont en rénovations... selon nous, ça semble plutôt une décrépitude. Nous sortons du bureau après avoir payé et 3 hommes intoxiqués nous interpellent et veulent entrer dans notre chambre! La musique est excessivement forte dans le bâtiment adjacent. Arrivé à la chambre, on constate sa petitesse et sa malpropreté. Il y a un seul loquet sur la porte principale, il n'y a pas de coffre fort et aucun espace pour mettre nos bagages... L'endroit ne nous inspire pas confiance, du tout! Nous sommes même mal a l'aise de laisser nos passeports et notre argent dans la chambre. Nous quittons pour une marche sur la plage et décidons de réserver avec un autre hotel (Cozy Corner : 5/5 littéralement). Nous avons tenté de retourner au bureau d'accueil, mais l'employée avait quitté quelques minutes après notre arrivée (il n'était même pas 15h). Nous leurs avons écrit, sans réponse. Nous avons donc laissé la clé dans la chambre, intacte puisque nous n'avons pas utilisé la chambre, et nous avons quitté. L'hôtel a refusé de nous rembourser (même avec frais) puisque nous avions laissé la clé dans la chambre! L'hôtel a refusé notre demande d'annulation via Booking aussi... bref, nous avons eu une mauvaise expérience et d'autres usagers de l'hôtel nous ont partagé le même constat.

2026-01-11 via Nuitee
P
Priscilla family_with_children bz
1
2026-01-10 via Nuitee
R
Ryan S Bennett family_with_children us
8
2025-12-29 via Nuitee
S
Simon solo_traveller de
7
2025-12-15 via Nuitee
R
Ryan S Bennett family_with_children us
8
2025-12-10 via Nuitee
S
Sigrid solo_traveller de
8
Pros:

Sehr freundliches Personal

2025-12-07 via Nuitee
Y
Yvonne solo_traveller gb
8
Overall would stay again
Pros:

Good value
Basic amenities but for the price equals out
Good location

2025-11-04 via Nuitee
P
Patrick solo_traveller us
10
I have to come over to my storage unit and was not aware that the bus left at evening so I booked the overnight stay and
Pros:

This was my third time here and was very happy with the new renovations to the room

Cons:

It’s close to everything I need

2025-10-18 via Nuitee
P
Patrick solo traveller us
9
this is my second time staying here. I really enjoy staying upstairs. The Internet was better. I stayed downstairs this
Pros:

I was very close to the beach was able to sit out the night before I left and enjoyed the water

Cons:

I wish they had a small coffee pot for hot water in the morning

2025-05-14 via Nuitee