Serenade Hotel

Hotels
7.5 (58 reviews)
Placencia Village , Placencia Village , bz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Ironing service
Private check-in/check-out
Shared kitchen
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Happy with room renovations
Cons:
Clogged shower incident

Categories

Cleanliness
6
Had a little incident with the shower being clogged up and the bathroom was flooded, but they rectified the issue quickly.
Service
8
Sehr freundliches Personal.
Location
8.5
Good location, not far from restaurants, supermarkets, and entertaining night spots.
Room Quality
7
Happy with the new renovations to the room.
Amenities
7.5
Basic amenities but for the price equals out.
Value for Money
8
Good value for the price.
Food and Beverage
7.5
Standard quality for this hotel tier.
Overall Experience
7.5
Overall would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:31

Property Description

Beachfront Location: Enjoy the convenience of being steps away from the stunning Placencia Beach.

Shared Kitchen: Feel at home with access to a shared kitchen, perfect for preparing your own meals.

Free WiFi and Parking: Stay connected with complimentary WiFi and park your car without any additional fees.

Contact us now to book your beachfront getaway at Serenade Hotel in Placencia Village!

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 58 reviews
Cleanliness: 6
Service: 8
Location: 8.5
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 7.5
K
KRISTY extended_group ca
3
It was okay, but somewhat disappointing. Promised a fridge, never happening.
Pros:

Location was great, good lighting, and clean.

Cons:

No fridge, no maid service, no outdoor seating furniture, very noisy at night and at 6am. The beds were NOT comfortable at all. Slamming of doors and kids running around screaming. Would have been nice to have a daily towel service.

2026-03-08 via Nuitee
B
Brian couple ca
1
2026-03-04 via Nuitee
B
Breydel Gruno family_with_children gt
10
2026-03-02 via Nuitee
T
Tomeka couple us
10
Great place to lodge at
Pros:

Location and cleanliness

Cons:

Na

2026-03-02 via Nuitee
M
Martin family_with_children ch
9
Pros:

Heimeliges Hotel an bester Lage. Personal super. Lucilla ist eine tolle Gastgeberin und Patronin und hat sich wunderbar um meine Belange gekümmert.

Cons:

Kein Kühlschrank. War aber auch das einzige😁

2026-03-01 via Nuitee
R
Robin couple nl
6
You can’t not tell your guests about construction works
Pros:

Location on boardwalk can’t be beat, close to watertaxi and beach. Quite clean.

Cons:

You can’t change your whole hotel into a construction site without telling your guests before booking! A note in our room said construction works would start at 10am, but in reality it was 7am.

Also the lady at recption was quite rude - no ‘hi’, ‘welcome’, ‘did you have a good trip’ or explanation or apologies about the construction works at all. She didn’t even look at us, she was only concerned about money (she did become more attentive later in our stay).

Note that this an aggressively “budget” hotel, so don’t expect any comfort. Uncomfortable matrass and pillows, no way to switch on the fan without the light, and a terrible smell from the bathroom.

2026-02-28 via Nuitee
P
Patrycja extended_group pl
8
Super polecam
Pros:

Bardzo uprzejma recepcjonistka , czysty pokój

2026-02-26 via Nuitee
P
Penbrooke family_with_children us
8
Good location, very sparse amenities.
Pros:

The location was great and the value was comparatively good.

Cons:

Staff was grumpy when I checked in, and while they had told us construction was happening between 10 and 5 pm, but we were awakened by saws and loud powerwashing before 8 am that continued until we left at 10. Property was clean but very sparse.

2026-02-24 via Nuitee
R
Ralf family_with_children de
8
Pros:

Super Lage, super Zimmer. Schnelles Internet und warmes Wasser. Echt schön.

Cons:

Keine, wirklich keine Sitzgelegenheit im Außenbereich. Wir haben im stehen gegessen.

2026-02-23 via Nuitee
C
CAROL family_with_children us
8
Nice place in the village
Pros:

It is in a great location middle of the village right near beach

Cons:

Construction going on which really did not bother us they are working on fixing it up . It could use better secured doors and maybe some outside chairs to sit in.

2026-02-11 via Nuitee
R
Rica solo_traveller ca
10
Pros:

friendly staff and family oriented

2026-02-10 via Nuitee
M
Margie solo_traveller us
8
Nice place to stay, modern amenities, clean
Pros:

Easy to get to. Centrally located.

Cons:

Noisy construction was going on all day Friday and all day Saturday right outside my room. Also, there were no chairs on the balcony to sit outside.

2026-02-09 via Nuitee
N
Natasha family_with_children bz
4
Cons:

Check in, hard to find staff.....no fresh towels were offered the second day of stay...the beds were not comfortable

2026-02-09 via Nuitee
J
Jude family_with_children us
8
Convient place to stay
Pros:

Location, AC, fridge

Cons:

Some showers took time to get hot

2026-01-20 via Nuitee
B
Brandon family_with_children us
7
2026-01-20 via Nuitee
H
Harrison family_with_children bz
10
2026-01-20 via Nuitee
A
Ava couple bz
8
Was quite satisfied wt my stay. Wud surely visit again
Pros:

Love the that the location was not far frm the restaurants supermarkets the entertaining nite spots. Was very quiet

Cons:

Had a little incident with d shower being clogged up an d bathroom was flooded bt they rectified d issue quickly.

2026-01-19 via Nuitee
R
Rens solo_traveller nl
10
2026-01-18 via Nuitee
L
lavallee extended_group ca
10
Recommend this spot very well priced
Pros:

Great location to the beach and restaurants easy access to other places

Cons:

Was happy for the price spent

2026-01-18 via Nuitee
R
Randolph family_with_children us
6
Great location, decent room, OK wifi
Pros:

Location was great - located right on the city long sidewalk and steps from the beach.

Cons:

wifi was not good in our room but fine if we went out to the front deck (only problem was that the bugs were bad!)

2026-01-11 via Nuitee