Hotel Alpenhof

Hotels
8.9 (608 reviews)
Innerrotte 35 , Lienz , at

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good food
Cons:
Aging facilities
Limited sauna policies
High prices compared to quality

Categories

Cleanliness
8.79
Overall cleanliness was highlighted positively, but some complaints about the aging of the hotel.
Service
9.26
Staff friendliness and willingness to assist were praised in multiple reviews.
Location
9.3
The location near ski areas and scenic views received positive feedback.
Room Quality
8.75
Rooms were described as clean and comfortable, though some felt they were slightly outdated.
Amenities
8.78
The spa and wellness facilities were noted as positives, but some amenities were missing.
Value for Money
8.24
Some reviews mentioned that the price did not match the quality after past experiences.
Food and Beverage
8.79
Food quality was noted positively, but there were some complaints about variety.
Overall Experience
9.26
Overall positive sentiment with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:04

Property Description

Experience Luxury in the Heart of Hohe Tauern National Park

Spa and Culinary Delights
Indulge in relaxation at our beautiful spa area with an indoor pool. Start your day with a delicious Austrian-style breakfast buffet and savor regional and international cuisine at our restaurant for dinner.

Family-Friendly Activities
Enjoy your stay knowing your children are in good hands with our professional child care services. The MiniClub offers a variety of activities for children aged 4 to 12, ensuring a fun-filled experience for the little ones.

Skiing and Adventure
Conveniently located near the cable car to the ski area and a cross-country ski run, Hotel Alpenhof is the perfect choice for winter sports enthusiasts. Don't miss out on the chance to explore the stunning surroundings of East Tyrol's Defereggen Valley.

Book your stay at Hotel Alpenhof now for an unforgettable experience in Sankt Jakob!

Important information:

Small dogs (up to a maximum of 15kg, max. 1 dog per room) are welcome in our Hotel Alpenhof. We kindly ask you not to bring it into the restaurant area and wellness/swimming pool area and there is a supplement of Euro 20.00 per dog per night (without food) to be paid on site.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 50 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 17 years old stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 608 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 9.26
L
LOVORKA • couple • hr
9
2026-03-19 • via Nuitee
K
Karin • solo_traveller • at
8
Cons:

Wurde als kleines Doppelzimmer angeboten! Ein Jugendzimmer erhalten und gegen Aufpreis normales Doppelbett Zimmer erhalten.!!!!

2026-03-18 • via Nuitee
S
Stillfried • family_with_children • at
10
Pros:

Essen außergewöhnlich gut, Transfer zum Lift perfekt, Sauna top, Zimmer einwandfrei. Allinklusiveaufzahlung um 12 Euro top😀

Cons:

Nichts zu bemängeln

2026-03-17 • via Nuitee
K
Kathrin • couple • at
8
2026-03-16 • via Nuitee
E
Eduard • family_with_children • de
10
2026-03-13 • via Nuitee
G
Galina • couple • de
10
Pros:

Хотела е много уютен! Обслужването на ниво!
Ще се върнем отново!

2026-03-11 • via Nuitee
P
petar • couple • hr
8
Opuštajući boravak u krasnoj prirodi i odlicno skijanje
Pros:

Dorucak je s godinama pao u kvaliteti ali je ok. Alpenhof pred 15 g i danas ipak je velika razlika u korist proslosti

Cons:

Veci izbor kvalitetnog voća i povrća i prirodno sokovi morali bi biti dio doručka

2026-03-09 • via Nuitee
L
Lucie • couple • cz
10
Pros:

Great location, very good food, warm and helpfull staff.

2026-03-09 • via Nuitee
U
Udo • couple • at
8
2026-03-09 • via Nuitee
H
Helmut • family_with_children • at
8
2026-03-08 • via Nuitee
M
Marina • couple • at
8
2026-03-08 • via Nuitee
P
Peter • couple • si
10
2026-03-08 • via Nuitee
S
Silvia • couple • at
8
2026-03-06 • via Nuitee
S
Silvia • family_with_children • at
8
2026-03-06 • via Nuitee
L
Lothar • couple • de
9
Im Sommer wie im Winter einfach gut.
Pros:

Alles top soweit! Unangenehm war teilweise das respeklose Verhalten einiger Hotelgäste gegenüber dem Hotelpersonal.
Ebenso ist das flegelhafte Benehmen erwachsener Gäste aufgefallen.
Für uns ist alles in allem die ausgesprochen gute Atmosphäre im Haus entscheidend die das Servicepersonal und die Hotelleitung ausmachen.

Cons:

Wie beschrieben.

2026-03-04 • via Nuitee
E
Erwin • couple • at
7
2026-03-03 • via Nuitee
T
Thomas • couple • at
9
Pros:

Nettes Personal und tolles Gesamtpaket

2026-03-03 • via Nuitee
R
RebekaKL • family_with_children • si
10
We will definitely come back
Pros:

The food was super delicious, very good. Service and staff were excellent.

Cons:

All was good

2026-03-01 • via Nuitee
M
Michaela • family_with_children • cz
7
Pros:

Velice přátelský personál.

Cons:

Špatné matrace, vůbec jsem se nevyspala. Bohužel ani kuchyně nebyla dle našich představ. Připomínala spíš maďarskou kuchyni než rakouskou či italskou.
Turisté z Holandska byli (především jejich děti )každý večer při večeři opravdu hluční a neuměli se vůbec chovat.
Nemluvil o bazénu kde řvali a skákali, mlátili s lehátkem , prostě hrůza .
Mě doporučení : nove matrace a lůžkoviny a děti do bazénu do 17.30hodin.

2026-02-27 • via Nuitee
R
Roxana • couple • de
9
Pros:

Ein sehr tolles Hotel, in allerschönster Lage! Das Personal ist erstklassig, die Ausstattung lässt keine Wünsche offen. Sehr positiv überrascht hat uns den Shuttlebus zur Piste, ist so praktisch.
Am meisten loben wir das Essen: jeden Abend so viele verschiedene leckere Speisen, ein wahrer Genuss!

2026-02-26 • via Nuitee