Hotel Alpenhof

Hotels
8.9 (785 reviews)
Innerrotte 35 , Sankt Jakob in Defereggen , at

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good food
Cons:
Aging facilities
Limited sauna policies
High prices compared to quality

Categories

Cleanliness
8.79
Overall cleanliness was highlighted positively, but some complaints about the aging of the hotel.
Service
9.26
Staff friendliness and willingness to assist were praised in multiple reviews.
Location
9.3
The location near ski areas and scenic views received positive feedback.
Room Quality
8.75
Rooms were described as clean and comfortable, though some felt they were slightly outdated.
Amenities
8.78
The spa and wellness facilities were noted as positives, but some amenities were missing.
Value for Money
8.24
Some reviews mentioned that the price did not match the quality after past experiences.
Food and Beverage
8.79
Food quality was noted positively, but there were some complaints about variety.
Overall Experience
9.26
Overall positive sentiment with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:04

Property Description

Experience Luxury in the Heart of Hohe Tauern National Park

Spa and Culinary Delights
Indulge in relaxation at our beautiful spa area with an indoor pool. Start your day with a delicious Austrian-style breakfast buffet and savor regional and international cuisine at our restaurant for dinner.

Family-Friendly Activities
Enjoy your stay knowing your children are in good hands with our professional child care services. The MiniClub offers a variety of activities for children aged 4 to 12, ensuring a fun-filled experience for the little ones.

Skiing and Adventure
Conveniently located near the cable car to the ski area and a cross-country ski run, Hotel Alpenhof is the perfect choice for winter sports enthusiasts. Don't miss out on the chance to explore the stunning surroundings of East Tyrol's Defereggen Valley.

Book your stay at Hotel Alpenhof now for an unforgettable experience in Sankt Jakob!

Important information:

Small dogs (up to a maximum of 15kg, max. 1 dog per room) are welcome in our Hotel Alpenhof. We kindly ask you not to bring it into the restaurant area and wellness/swimming pool area and there is a supplement of Euro 20.00 per dog per night (without food) to be paid on site.

The mini club is opened daily from July to August and from January to February.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.9
Based on 785 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 9.26
A
Andreea-Cristina • family_with_children • de
10
2026-09-12 • via Nuitee
A
Annelie • couple • at
6
2026-09-12 • via Nuitee
T
Thomas • family_with_children • de
10
Charmantes Berghotel
Pros:

Ich habe spontan gebucht und mich an den Bewertungen orientiert.
In dieser Gegend war ich noch nie.
Ich war positiv überrascht und habe eine sehr schöne Zeit verbringen dürfen.
Ich denke es ist der Charme des Hotels der den Unterschied macht.

Cons:

Nichts

2026-09-12 • via Nuitee
H
Hubert • couple • fr
10
Ensoleillé à tous points de vues
Pros:

La gentillesse du personnel - Le professionnalisme - la qualité de l’ensemble

Cons:

Rien

2026-09-10 • via Nuitee
J
Josef • solo_traveller • de
10
Pros:

Die Lage des Hotels verbunden mit der Herzlichkeit des Personals waren purer Genuss.

2026-09-10 • via Nuitee
A
Adriano • family_with_children • it
9
2026-09-09 • via Nuitee
C
christophe • solo_traveller • fr
8
2026-09-09 • via Nuitee
M
Michaela • family_with_children • cz
10
Pros:

Pěkné čisté ubytování. Milá obsluha hotelu, výborné jídlo. Lokalita super i na výlety s kočárkem.

Cons:

Na pokoji nám chyběla konvice, abychom mohli ohřát vodu na příkrm. Naštěstí jsme měli termosku, takže jsme si horkou vodu nalili v restauraci.

2026-09-09 • via Nuitee
S
Silvia • solo_traveller • it
10
Settimana perfetta
Pros:

Tutto perfetto

2026-09-09 • via Nuitee
S
Silvia • solo_traveller • it
10
Tutto perfetto
Pros:

Soggiorno perfetto sotto ogni aspetto

2026-09-09 • via Nuitee
E
Ewald • solo_traveller • at
9
Pros:

Hat alles gepasst, werde wieder kommen.

Cons:

Das 3 Nächte zu kurz sind!

2026-09-08 • via Nuitee
S
Silvia • solo_traveller • it
10
Tutto perfetto
Pros:

Hotel favoloso: posizione ottima vicino ai sentieri e al paese. Pulizia perfetta. Ristorante eccellente. Piscina pulita e spaziosa. Centro benessere curato e pulito. Camera grande con balcone. Tutto assolutamente perfetto

2026-09-08 • via Nuitee
P
Pezzo • couple • it
9
2026-09-07 • via Nuitee
M
mario aurelio • couple • it
8
Bella esperienza in struttura con un fascino lievemente "vintage"
Pros:

Magnifica posizione a pochi passi dal paesino di Sankt Jakob. Struttura accogliente, camere spaziose con bel balcone con vista sui monti. Ottime e con buona scelta le colazioni e le cene. Lo staf veramente cortese e disponibile.

Cons:

Mancavano i prodotti da doccia e lo shampoo nella camera, un po' strano per lo standard dell'Hotel. La zona saune e relax decisamente sottodimensionata per il numero degli ospiti.

2026-09-07 • via Nuitee
J
Jeanne • solo_traveller • gb
8
Pros:

Posizione ottima per camminate, spa staff gentile.

Cons:

Buona la colazione ma in generale si può migliorare i pasti. Eravamo già stati e ci è sembrato sia stato fatto qualche piccolo cambio di qualità.

2026-09-06 • via Nuitee
D
Dressler • solo_traveller • de
10
2026-09-05 • via Nuitee
A
Alberto • solo_traveller • it
7
2026-09-05 • via Nuitee
J
jcsaldarriaga • solo_traveller • co
9
2026-09-05 • via Nuitee
M
Monalisa • solo_traveller • it
10
Mini vacanza a Settembre
Pros:

Ottimo hotel situato in una zona bellissima e tranquilla.Personale molto accogliente, attente ma soprattutto pronto ad accontentarti in ogni richiesta.Le camere pulite dotate di tutto ciò che abbiamo avuto bisogno.La spa e la piscina top zona relax,sauna, bagno turco tutto curato al massimo.La colazione con tanta scelta che non mancava mai nulla,la.merenda pomeridiana spaccava poi la cena che era curata in ogni dettaglio.Il responsabile e il direttore della sala grande persone sempre con sorriso e anche i camerieri simpaticissimi.Le ragazze in reception molto carine e disponibile a spiegarci tutto quello che potevamo fare per conoscere meglio le zone in torno.Un ringraziamento anche alla
guida René che ci ha fatto esplorare dei posti meravigliosi.Questo hotel e una garanzia parlano anche lingua italiana quindi top.Consiglio questo posto con tutto il ❤️ ritornerò sicuramente volentieri appena possibile.Grazie a tutto l'ho staff Alpenhof 😍

Cons:

Tutto perfetto!!!

2026-09-04 • via Nuitee
J
Jim • solo_traveller • dk
10
Book
Pros:

Alt

Cons:

Intet

2026-09-04 • via Nuitee