Hotel Alpenhof

Hotels
8.9 (608 reviews)
Innerrotte 35 , Lienz , at

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good food
Cons:
Aging facilities
Limited sauna policies
High prices compared to quality

Categories

Cleanliness
8.79
Overall cleanliness was highlighted positively, but some complaints about the aging of the hotel.
Service
9.26
Staff friendliness and willingness to assist were praised in multiple reviews.
Location
9.3
The location near ski areas and scenic views received positive feedback.
Room Quality
8.75
Rooms were described as clean and comfortable, though some felt they were slightly outdated.
Amenities
8.78
The spa and wellness facilities were noted as positives, but some amenities were missing.
Value for Money
8.24
Some reviews mentioned that the price did not match the quality after past experiences.
Food and Beverage
8.79
Food quality was noted positively, but there were some complaints about variety.
Overall Experience
9.26
Overall positive sentiment with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:04

Property Description

Experience Luxury in the Heart of Hohe Tauern National Park

Spa and Culinary Delights
Indulge in relaxation at our beautiful spa area with an indoor pool. Start your day with a delicious Austrian-style breakfast buffet and savor regional and international cuisine at our restaurant for dinner.

Family-Friendly Activities
Enjoy your stay knowing your children are in good hands with our professional child care services. The MiniClub offers a variety of activities for children aged 4 to 12, ensuring a fun-filled experience for the little ones.

Skiing and Adventure
Conveniently located near the cable car to the ski area and a cross-country ski run, Hotel Alpenhof is the perfect choice for winter sports enthusiasts. Don't miss out on the chance to explore the stunning surroundings of East Tyrol's Defereggen Valley.

Book your stay at Hotel Alpenhof now for an unforgettable experience in Sankt Jakob!

Important information:

Small dogs (up to a maximum of 15kg, max. 1 dog per room) are welcome in our Hotel Alpenhof. We kindly ask you not to bring it into the restaurant area and wellness/swimming pool area and there is a supplement of Euro 20.00 per dog per night (without food) to be paid on site.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 50 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 17 years old stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 608 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 9.26
C
Carmine • solo_traveller • de
5
2026-05-04 • via Nuitee
Y
Younes • family_with_children • de
9
Gerne wieder.
Pros:

Lage. Personal. All You can eat. Hunde und Kinderfreundlich.

Cons:

Kinderbetreuung war nicht so kinderfreundlich. Vielleicht sollte man überlegen das Personal für diesen Bereich zu wechseln.

2026-05-03 • via Nuitee
N
Ngoc Tuyen • family_with_children • de
9
2026-05-02 • via Nuitee
D
Denis • family_with_children • si
10
2026-04-25 • via Nuitee
S
Stefan • couple • at
10
2026-04-20 • via Nuitee
P
Paolo • solo_traveller • it
9
2026-04-15 • via Nuitee
X
Xander • family_with_children • nl
9
2026-04-11 • via Nuitee
G
Gisa • family_with_children • de
10
schönes Hotel für einen Familienskiurlaub
Pros:

Wir hatten einen tollen Aufenthalt. Besonders gut haben uns der Sauna und Poolbereich und das Essen am Abend gefallen. Das Personal sehr freundlich. Auch der Skibus-Shuttle war prima!

2026-04-10 • via Nuitee
P
Pavel • couple • si
10
2026-04-08 • via Nuitee
P
Pohlmann • family_with_children • de
8
Pros:

Sehr gute Küche am Abend und sehr freundliches Personal und Die Sauna war auch klasse!

Cons:

Die Matratzen waren etwas zu dünn und dadurch merkte ich jeden Morgen den Rücken aber das ging nach einiger Zeit wieder weg

2026-04-07 • via Nuitee
W
Werner • couple • at
8
2026-04-07 • via Nuitee
N
Nicole • family_with_children • de
8
2026-04-07 • via Nuitee
D
Dorin • family_with_children • de
9
2026-04-07 • via Nuitee
Y
Yongjae • family_with_children • de
9
Great to stay !!! Breakfast and Dinner were fantastic
Pros:

Swimmingpool

Cons:

Sofa bed is too old
Cushion is not well supported

2026-04-06 • via Nuitee
J
josef • couple • at
9
2026-04-03 • via Nuitee
L
Lydia • family_with_children • at
9
2026-04-03 • via Nuitee
S
Simon • family_with_children • de
9
Sehr angenehme Zeit
Pros:

Insgesamt ein sehr angenehmes Familienfreundliches Hotel. Man hat sich wohlgefühlt. Besonders positiv zu erwähnen ist das wirklich hervorragende Abendessen.

Cons:

Gibt eigentlich nichts wirklich zu bemängeln.
Wenn man möchte wäre es bei dem wirklich tollem Abendmenü wünschenswert das Kindermenü etwas abwechslungsreicher zu gestalten. Hatten zB super 3 Gang und der Kleine hatte fertige Nuggets und Pommes. Aber gut verstehe es auch irgendwie und es hat ihm trotzdem geschmeckt. Nur als Gedanke …

2026-03-29 • via Nuitee
A
Anna Maria • solo_traveller • at
9
2026-03-28 • via Nuitee
A
Andrej • family_with_children • de
10
2026-03-27 • via Nuitee
M
Markus • couple • at
6
Pros:

Gutes Preis Leistungs Verhältnis, sehr gute Küche

Cons:

Geruch im Schwimmbad, Ausstattung veraltert

2026-03-27 • via Nuitee