Riviera Suites

Hotels
South Beach Group
7.6 (2041 reviews)
318 20th Street , Miami Beach , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Excellent staff
Cons:
Poor cleanliness
Room issues
Lack of amenities

Categories

Cleanliness
6.99
Multiple complaints about cleanliness, including bad smells and room condition.
Service
8.46
While there were issues with efficiency, the staff was generally considered excellent.
Location
9
Consistently praised as convenient and close to attractions.
Room Quality
6.95
Complaints about poor room maintenance and issues with amenities.
Amenities
6.48
Many amenities reported as lacking, with some needing updates.
Value for Money
7.44
General sentiment indicates the hotel does not justify its price.
Food and Beverage
7.49
Comments suggest limited options and quality in food services.
Overall Experience
7.96
Mixed experiences overall, with significant negative feedback offsetting positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:59

Property Description

Luxurious Accommodations
Riviera Suites offers spacious one-bedroom suites with modern décor, custom-designed furniture, and wooden floors. Each suite features a 42-inch flat-screen TV, providing a luxurious stay for our guests.

Relaxation and Views
Guests can unwind in the tropical courtyard pool or enjoy stunning views of Miami Beach's skyline from the rooftop pool. Whether you prefer a refreshing swim or a peaceful sunbathing session, our pools offer the perfect escape.

Convenient Location
Located just a 4-minute walk from the beach, Riviera Suites is also in close proximity to popular attractions like the Bass Museum of Art and Miami Beach Botanical Garden. With easy access to Miami International Airport, our hotel ensures a seamless travel experience.

Experience luxury, relaxation, and convenience at Riviera Suites. Book your stay now for an unforgettable Miami Beach getaway.

Important information:

Children under 11 years stay free of charge when using existing beds, within the maximum room occupancy restrictions.

Please note the credit card used for booking must match the name on the reservation and be presented for payment at check-in. The cardholder must be present at check-in with his or her government-issued photo ID. All guests must show a photo ID.

Please note that prepaid credit cards and gift cards are not accepted as a method of payment.

In response to the coronavirus (COVID-19), no daily housekeeping services.

Please note that all Special Requests are subject to availability and additional charges may apply.

This is a 100% nonsmoking property. The penalty of $250 applies for smoking on-site and will be charged to the guest's card on file.

Pets are welcome. The weight limit is 25 lbs and an additional $250 pet incidentals deposit (per pet) is required upon check-in. The deposit will be refunded upon successful room inspection. Pets must be accompanied and leashed at all times.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2041 reviews
Cleanliness: 6.99
Service: 8.46
Location: 9
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.44
Food and Beverage: 7.49
Overall Experience: 7.96
I
Ivonne solo_traveller us
9
Pros:

I have to say me and my other 3 friends were happy with the place is clean and in a great location but the staff Mr. Marvin Martinez what a great guy not only helped us ones we arrived to the hotel he saw us lost around the city he recognized us and redirect us back to the hotel he was our savior! Mr. Martinez, thank you from aivonne, Mel and Sha.

Cons:

Parking...... but I got to say Mr. MARTINEZ staff from the hotel very kindly gave me some optiomes near around the area.

2026-05-16 via Nuitee
C
Chinhui couple pe
1
Pros:

완전히 엉망이고 나쁜 호텔입니다.

Cons:

예약한 방을 배정하지 않음. 사기성 호텔임.

2026-05-15 via Nuitee
G
Gloria extended_group us
10
2026-05-15 via Nuitee
P
Patricia couple us
1
Worst hotel ever please refund my money. I did not even stay there
2026-05-14 via Nuitee
H
henry alexander extended_group us
10
i will be back ❤️
Pros:

great location , close to everything

2026-05-12 via Nuitee
T
talbot solo_traveller us
10
Perfect hotel
Pros:

Everything was clean!

2026-05-12 via Nuitee
G
Gloria couple us
10
I would recommend this hotel to anyone coming to the Miami Beach area
Pros:

Everyone was friendly and always willing to help out with anything we needed!

Cons:

The rooms are pretty small

2026-05-11 via Nuitee
M
María José family_with_children ar
6
Pros:

La atención del personal

Cons:

Muy viejas las instalaciones y no se podían abrir las ventanas

2026-05-09 via Nuitee
K
Kelli extended_group us
8
2026-05-08 via Nuitee
M
Myles couple us
10
2026-05-05 via Nuitee
N
Niels family_with_children nl
6
Outdated but fine if you don’t pay so much
Pros:

The swimmingpool and bar where nice

Cons:

The room was very outdated and the WIFI was not stabile

2026-05-04 via Nuitee
C
clack extended_group us
1
2026-05-02 via Nuitee
L
Locy family_with_children it
6
2026-05-02 via Nuitee
J
Janusz extended_group us
7
Overall good. No time to try the pool 😏
Pros:

Location

Cons:

Small room, no parking

2026-05-01 via Nuitee
F
Florencia solo_traveller uy
3
Muy malo, no volveré
Pros:

Solo la ubicación

Cons:

La habitación era horrible, el baño estaba integrado al cuarto y al lado de la cama, todo el mobiliario viejo, el wifi no funcionaba correctamente, la ducha goteaba. Para peor, el hotel no tiene posibilidad de dejar las maletas y no lo avisa en ningún lado.

2026-04-27 via Nuitee
W
William couple us
9
2026-04-27 via Nuitee
E
Enrique solo_traveller ar
10
Resto excelente todo
Pros:

Muy bueno

Cons:

La red wife, de regular a malo, funcionaba muy mal

2026-04-26 via Nuitee
C
Carlton couple us
1
Pros:

I didn’t like nothing about this room

Cons:

Nothing

2026-04-24 via Nuitee
M
Marie-Eve solo_traveller ca
6
Pros:

I like the rooftoop pool and the facilities outside.
Le décor dans les aires communes extérieures est super et original.
Bien situé et à environ 7 minutes de marche de la plage.

Cons:

Je n'ai pas aimé qu'à mon arrivée vers 2h15 pm on m'a fait payer un supplément pour avoir accès à ma chambre plus tôt. J'ai trouvé cela peu accueillant et avare d'argent. C'était la première fois, que j'ai dû payer pour aller dans ma chambre qui était déjà prête. Je me suis sentie anarquée. "Votre chambre est prête, mais le check-in est à 4h pm, voulez-vous payer 65$ US pour y accéder?".
Les immeubles ne sentent pas bons à l'intérieur, mais c'est propre. Les photos ne sont pas représentatives pour les chambres. C'est beaucoup plus petit que ça en a l'air. J'en ai vu 2 suites.
Les lits sont inconfortables (à mon avis) et les oreillers aussi. Ça dépend des goûts.
Pour environ 600$ pour 1 nuit, je m'attendais à mieux.

2026-04-24 via Nuitee
J
Jose family_with_children gt
5
Pros:

La ubicación es muy buena

Cons:

La atención del personal, no se si fue porque somos latinos pero notamos que a los huéspedes americanos los trataban distinto, mucho más amables, con nosotros fueron pesados y muy serios, como si no quisieran atendernos, en varias ocasiones no respondían al hablarles lo cual fue muy descortés, deberían mejorar en ese aspecto sobre todo porque las personas que trabajan en el hotel parecen tener raíces latinas.

2026-04-24 via Nuitee