Novotel Kayseri

Hotels
•
Novotel
7.9 (161 reviews)
Yenipervane Mah. Kocasinan Bulvari No:163 Kocasinan , Kayseri , tr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Staff assistance
Cleanliness of rooms
Cons:
Broken amenities
Occasional smoke smell

Categories

Cleanliness
7.88
The room was clean and new, but some reviews noted issues with the upkeep of specific amenities.
Service
8.35
Staff were extremely helpful and went the extra mile to assist guests.
Location
7.89
Excellent location close to the city center and bus terminal, although some mentioned it's near a busy road.
Room Quality
8.14
Rooms were noted as spotless and airy; however, there were some mentions of issues like broken lights.
Amenities
7.37
Some reviews suggested a lack of adequate amenities, particularly with the condition of the room features.
Value for Money
7.63
Guests felt that the hotel exceeded expectations in terms of budget accommodation.
Food and Beverage
8.08
Breakfast was described as outstanding, though some limited options.
Overall Experience
7.85
Overall, the experience was positive with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:33

Property Description

Modern Rooms with Luxurious Amenities
Novotel Kayseri, just a 5-minute drive from Erkilet Airport, offers contemporary rooms with free WiFi and flat-screen TVs. Enjoy air conditioning, satellite TV, and 24/7 room service.

Convenient Facilities and Services
Experience a fitness centre, free parking, shuttle service to Erciyes Ski Centre, and on-site dining at Nov’ist serving international dishes. Benefit from 24-hour front desk, laundry service, and an indoor playground for children.

Scenic Views and Nearby Attractions
Indulge in beautiful views of Mount Erciyes and explore Kayseri’s city centre just minutes away. Visit Kayseri Forum, Kayseri Park Shopping Centre, and the enchanting Capadoccia nearby.

Book your stay at Novotel Kayseri for a memorable experience!

Important information:

Guests are kindly requested to show the credit card used for reservation during check-in. Please note that the name of the guest needs to correspond with the name on the credit card when booking.

Guests are required to show a photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 161 reviews
Cleanliness: 7.88
Service: 8.35
Location: 7.89
Room Quality: 8.14
Amenities: 7.37
Value for Money: 7.63
Food and Beverage: 8.08
Overall Experience: 7.85
L
Lisa • couple • au
8
Fine for a night before an early flight
Pros:

It was close to the airport but still needed a taxi

Cons:

Nothing really around the area

2026-06-03 • via Nuitee
A
Ahmet • solo_traveller • tr
7
2026-06-02 • via Nuitee
T
Talgat • family_with_children • tr
9
Convinient hotel to stay night when driving through the city! Restaurant is ok, breakfast is great!
Pros:

Clean property, polite service!

Cons:

Someone smoking in his room with door open to corridor!

2026-06-02 • via Nuitee
S
Suengyong • solo_traveller • kr
7
2026-06-01 • via Nuitee
B
Busra Gorkem • couple • tr
9
A nice pet friendly hotel with reasonable pricing
Pros:

Pet friendly, clean, great staff

Cons:

Nothing

2026-06-01 • via Nuitee
N
Nathal • couple • nl
7
Efficiënt en effectief slapen vlakbij vliegveld
Pros:

Ligging vlakbij vliegveld

Cons:

Veel geluid van de snelweg

2026-05-24 • via Nuitee
C
Carole • solo_traveller • fr
5
Service a revoir
Pros:

La chambre correspondait a la description et etait tres bien pour une nuit. Hotel a proximité de l aeroport (10 min en taxi)

Cons:

Tres decues de l acceuil et de l assistance du personnel . Nous arrivions a minuit et avions besoin d un transport vers goreme a 8h du matin. Nous avions echangé avec l hotel qui nous avez dit pouvoir organiser ce transport pour 60€, nous avons donné notre accord. Or en arrivant a minuit la veille , la personne a l acceuil nous dit que rien n est réservé pour le lendemain mais surtout que ca nous coutera 120€!! Apres avoir tres longuement contesté , le prix passe miraculeusement a 100euros. N ayant pas le choix nous avons accepté. Bref de l arnaque pure et simple! On attendait mieux d un novotel

2026-05-15 • via Nuitee
M
Marina • extended_group • it
8
All good
Pros:

Welcome water, comfort room and great staff! Would recommend

2026-05-10 • via Nuitee
E
Ekin • couple • at
7
Tolles Zimmer, leider ohne Personal gefühlt.
Pros:

Top Lage. Sauberes Nichtraucherzimmer gebucht, kein Lärm trotz Bundesstraße direkt daneben.

Cons:

Das Personal hat uns nicht mal gefragt, ob Sie uns beim Koffer tragen helfen sollen. Vom Parkplatz wurde ich auch verwiesen. Es gab keinerlei Infos, nicht mal auf meine Anfrage wurde geantwortet auf Booking. Der Preis war vor Ort auch billiger.

2026-05-03 • via Nuitee
F
Funda • family_with_children • nl
8
Top locatie vriendelijke ontvangt.
Pros:

De personeel behulpzaam en vriendelijk.

Cons:

Geen extra dekbed voor kids etc.

2026-04-30 • via Nuitee
F
Figen • family_with_children • nl
7
2026-04-26 • via Nuitee
H
Hayati • solo_traveller • tr
10
Guzel konaklama
Pros:

Konaklamamız boyunca hijyen konusundaki titizlikleri bizi çok etkiledi , odalar ve banyo pırıl pırıldı. Özellikle kahvaltı büfesi cok guzel ve özenli , her şey çok taze ve özenliydi. Personelin çözüm odaklı ve sıcakkanlı tavrı ise kendimizi evimizde hissettirdi. Kesinlikle tavsiye ediyorum.

2026-04-14 • via Nuitee
O
omar • solo_traveller • fr
10
2026-04-11 • via Nuitee
A
Ayşe • solo_traveller • tr
10
Pros:

Otel temizdi. Banyoda küvet vardı begendik. Oda hijyenine dıkkat edıldığı belli. Heryer tertemizdi. Resepsıyonda gerekli bilgilendırmelerı aldım. Kahvaltı lezzetliydi. Merkeze yakın ulaşımı kolay yerde.

2026-04-09 • via Nuitee
C
Cavit • solo_traveller • tr
10
Kalitenin adresi
Pros:

Otele girerken cok guzel bir koku ile karşılaştık bu gercekten modern bir kokuydu.Kayseri hakkinda birkac bilgi aldiktan sonra odamiza ciktik resepsiyonda Yücel Bey e cok tesekkur ederiz gercekten bilgili ve isini hakkiyla yapiyor.Oda korudorlarindada o mis koku devam ediyordu.Odamiza girince gercekten temiz bir oda bizi karsiladi banyosundan yatagina kadar hersey tertemizdi.2 gece kaldik ve lezzetli kahvaltisi aklimizda kalan seylerden oldu.Kayserideki evimiz oldu tesekkurler

2026-04-07 • via Nuitee
N
Nur • solo_traveller • tr
10
Pros:

Hijyene çok dikkat eden bır otel. Bu konuda mükemmel. Odamızda ihtiyacımız olan herşey düşünülmüş. Yataklar rahattı.Çalışan arkadaşlar güleryüzlü. Sanki evinize gelmiş hissi verıyor.Kayserı içinde kalınabılecek en iyi fıyat performans oteli. Beklentılerımın uzerındeydı.

2026-04-06 • via Nuitee
A
Arseniy Che • extended_group • ru
7
В целом ОК, но дороговато.
Pros:

Приезжали в Кайсери, чтобы покататься на лыжах в Эрджирес. В целом отель хороший, номера подуставшие, не современная мебель, но качественная сантехника. Wi-fi работал слабо, номера чистые, слышимость, как во всех турецких отелях. Завтрак средний, вроде все есть, но качество не всегда хорошее. Цена/качество - дороговато, но видимо высокий горнолыжный сезон. Рядом с отелем негде погулять и покушать, ездили кушать в кафе и рестораны, а также заказывали еду в номер.

2026-02-25 • via Nuitee
P
Pier Damiano • couple • it
4
If you don’t speak Turkish and you don’t have your own car, choose another location
Pros:

Only one member of the staff was very kind, aligned with the expectations of Novotel standard. Unfortunately she spoke just basic English.
The only real plus is the vicinity to the airport: less than 10 minutes by taxi

Cons:

They never answered the emails I sent them before my arrival inquiring about service, like transfer from airport to hotel. Only the Booking staff gave me help and found a solution.
Virtually nobody spoke English.
Location far from center, unless you have your own car or ride taxi
Cleanliness just passable. The structure is old.
Restaurant and bar menu only theoretical. What they really offer is only a small selection of the menu. In addition, the man attending the bar and restaurant was abrupt and not kind at all.

2026-02-23 • via Nuitee
R
Rukiye • solo_traveller • nl
10
2026-02-09 • via Nuitee
A
Alejandro • solo_traveller • es
8
Pros:

Very nice breakfast. Cosy bed and clean rooms.

Cons:

Not too close to the city centre.

2026-02-08 • via Nuitee