Novotel Kayseri

Hotels
•
Novotel
7.9 (141 reviews)
Yenipervane Mah. Kocasinan Bulvari No:163 Kocasinan , Kayseri , tr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Staff assistance
Cleanliness of rooms
Cons:
Broken amenities
Occasional smoke smell

Categories

Cleanliness
7.88
The room was clean and new, but some reviews noted issues with the upkeep of specific amenities.
Service
8.35
Staff were extremely helpful and went the extra mile to assist guests.
Location
7.89
Excellent location close to the city center and bus terminal, although some mentioned it's near a busy road.
Room Quality
8.14
Rooms were noted as spotless and airy; however, there were some mentions of issues like broken lights.
Amenities
7.37
Some reviews suggested a lack of adequate amenities, particularly with the condition of the room features.
Value for Money
7.63
Guests felt that the hotel exceeded expectations in terms of budget accommodation.
Food and Beverage
8.08
Breakfast was described as outstanding, though some limited options.
Overall Experience
7.85
Overall, the experience was positive with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:33

Property Description

Modern Rooms with Luxurious Amenities
Novotel Kayseri, just a 5-minute drive from Erkilet Airport, offers contemporary rooms with free WiFi and flat-screen TVs. Enjoy air conditioning, satellite TV, and 24/7 room service.

Convenient Facilities and Services
Experience a fitness centre, free parking, shuttle service to Erciyes Ski Centre, and on-site dining at Nov’ist serving international dishes. Benefit from 24-hour front desk, laundry service, and an indoor playground for children.

Scenic Views and Nearby Attractions
Indulge in beautiful views of Mount Erciyes and explore Kayseri’s city centre just minutes away. Visit Kayseri Forum, Kayseri Park Shopping Centre, and the enchanting Capadoccia nearby.

Book your stay at Novotel Kayseri for a memorable experience!

Important information:

Guests are kindly requested to show the credit card used for reservation during check-in. Please note that the name of the guest needs to correspond with the name on the credit card when booking.

Guests are required to show a photo ID and credit card upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 141 reviews
Cleanliness: 7.88
Service: 8.35
Location: 7.89
Room Quality: 8.14
Amenities: 7.37
Value for Money: 7.63
Food and Beverage: 8.08
Overall Experience: 7.85
R
Rukiye • solo_traveller • nl
10
2026-02-09 • via Nuitee
A
Alejandro • solo_traveller • es
8
Pros:

Very nice breakfast. Cosy bed and clean rooms.

Cons:

Not too close to the city centre.

2026-02-08 • via Nuitee
O
Oktay • couple • tr
9
2026-01-29 • via Nuitee
G
Gunge • couple • tr
10
Breakfast best and delicious hygenic clean safe hotel
Pros:

Eşimle birlikte Novotel Kayseri’de konakladık ve gerçekten çok memnun kaldık. Özellikle Yücel Bey’in ilgisi ve misafirperverliği konaklamamıza büyük değer kattı. Güler yüzlü yaklaşımı ve her detayı düşünmesi bizi çok etkiledi.

Odamız son derece temiz, hijyenik ve oldukça konforluydu. Sessiz, rahat bir uyku çekmek mümkün oldu. Otelin genel temizliği de aynı şekilde çok iyiydi.

Kahvaltı konusunda ise açık büfe beklentimizin çok üzerindeydi. Her şey özenle hazırlanmış, sunumlar şıktı. Sıcak büfede sunulan omlet çeşitleri hem taze hem de oldukça lezzetliydi. Peynir seçenekleri dikkat çekiciydi, özellikle yöresel peynirlerin kalitesi ve tadı harikaydı. Hem kalite hem çeşit açısından 5 yıldızlı otelleri aratmayan bir kahvaltı deneyimiydi.

Genel olarak hem hizmet kalitesi hem de konfor açısından çok memnun ayrıldık. Tekrar Kayseri’ye yolumuz düşerse hiç düşünmeden yine burada kalırız

2026-01-19 • via Nuitee
N
Nejla • family_with_children • nl
5
Cons:

Moest aan het einde nog even 580 tl aftikken omdat we gebruik hebben gemaakt van de minibar terwijl we 2 mnd geleden ook daar waren was het inclusief en dat zonder alcohol gebruik van de minibar !

2026-01-19 • via Nuitee
R
Rabia • solo_traveller • nl
10
2026-01-19 • via Nuitee
T
Turk • family_with_children • tr
10
Tertemiz ve hijyenik Mukemmel tesis kaliteli personel
Pros:

Otel gerçekten tertemizdi, hijyen konusunda içim çok rahattı. Odamız her gün özenle temizlendi, her şey pırıl pırıldı. Restorandaki yemekler hem çok lezzetliydi hem de gönül rahatlığıyla yiyebileceğiniz kadar temizdi. Özellikle kahvaltıya bayıldık!Bufede peynir cesitliligi muazzam ve lezzetliydi. Otelin genel atmosferi çok konforluydu, kendimizi evimizde gibi hissettik. Çocuklu bir aile olarak konakladık ve hem bizim hem çocuğumuzun rahatı için her şey düşünülmüştü.giriste yucel Bey bizi profesyonelce karsiladi ve sagolsun cok ilgilendi. Personel de inanılmaz ilgili ve güler yüzlüydü, her konuda yardımcı oldular. Hem dinlendik hem çok keyif aldık, kesinlikle tekrar gelmek isteriz. 😊

Cons:

Hersey cok guzeldi

2026-01-19 • via Nuitee
A
Andrei Bogdan • couple • ro
9
2026-01-19 • via Nuitee
J
Jonathan • extended_group • bg
8
2026-01-19 • via Nuitee
O
Oguzhan • couple • fr
8
2026-01-19 • via Nuitee
F
Fijret • solo_traveller • tr
10
Lezzet ve Temizlik bahcesi
Pros:

İş seyahati için konakladığım bu otelden fazlasıyla memnun kaldım. Öncelikle temizlik konusunda gerçekten üst seviyedeler, her şey özenle hazırlanmış ve hijyen açısından hiçbir eksik yoktu.Gittigim otellerde banyoya dikkat ederim burada gercekten temizlik belli ediyor kendini Personel son derece profesyonel, aynı zamanda da güler yüzlü ve yardımseverdi, kendimi çok rahat hissettim.

Restoran kısmı da oldukça başarılıydı. Özellikle yöresel lezzetlere ağırlık vermeleri beni çok mutlu etti, her şey taze ve çok lezzetliydi. Kahvaltı büfesi ise tam anlamıyla zengin ve doyurucuydu, birçok farklı seçenek vardı ve hepsi ayrı ayrı özenle hazırlanmıştı.

Konforlu, temiz ve lezzetli bir konaklama arayanlara kesinlikle tavsiye ederim. İş için de keyif için de tercih edilebilecek bir yer.
Yücel Bey ve Regaip hanima giriste karsilamada guleryuzleri icin cok tesekkur ederim islerini iyi yapiyorlar.

2026-01-19 • via Nuitee
R
Ruslan • couple • ru
10
Pros:

Nice breakfasts

2026-01-17 • via Nuitee
M
Mustafa • family_with_children • nl
8
2026-01-15 • via Nuitee
D
Deniz • couple • tr
7
2026-01-07 • via Nuitee
D
Dildar • solo_traveller • iq
10
Kindful of staff and nice location makes person get back again and again
Pros:

It’s clean and in the high way in the middle of the city.

Cons:

There’s much smell of cleaning m.

2026-01-06 • via Nuitee
C
Clemow • family_with_children • gb
10
2026-01-05 • via Nuitee
D
Dmitrii • couple • tr
9
2026-01-04 • via Nuitee
S
soheng • extended_group • sg
8
Fantastic staff. Didn’t manage to get his name. He was on duty on 31 Dec 25 at 530 am. Kudos to him.
Pros:

I had read some negative reviews about this place and came prepared for the worst, but I was pleasantly surprised. The room was clean and new, and the staff were extremely helpful. They assisted us in arranging the shuttle bus to Erciyes and even checked on our flight status for possible delays. The staff went the extra mile by offering not to check us out in case our flight was delayed and we needed to return.

Cons:

Nothing

2026-01-03 • via Nuitee
H
HAMZA • couple • gb
6
It was fine
Pros:

The room service food very nice and breakfast was good.

Cons:

Pillows on bed , some light not working or broken

2025-12-25 • via Nuitee
S
Sengül_ • couple • ch
8
Pros:

Die Lage

Cons:

Das ehemalige Raucherzimmer

2025-12-14 • via Nuitee