Monument Suites

Hotels
4.7 (3 reviews)
Madaba Street Coffee Bank Building No. 418 , Amman , jo

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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
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Review Highlights

Pros:
Nothing
Cons:
Lack of respect, unprofessional service, issues with booking and reception process, negative arrival experience

Categories

Cleanliness
5
Cleanliness was not a major focus in the reviews, with some guests reporting issues.
Service
3
Service was heavily criticized for lack of professionalism and respect towards guests.
Location
5
Mixed feedback on location with issues related to check-in and arrival process.
Room Quality
5
Room quality was not highlighted positively in the reviews, with issues regarding booking and reception process.
Amenities
5
Amenities were not a focal point in the reviews, with most comments focusing on negative aspects.
Value for Money
5
Pricing and value for money received negative feedback from multiple guests.
Food and Beverage
5
Limited or no positive feedback on food and beverage services.
Overall Experience
4
Overall experience was predominantly negative, with guests expressing disappointment and dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 08:36

Property Description

Modern Amenities and Services
Monument Suites offers modern amenities such as free WiFi, room service, and a 24-hour front desk for a comfortable stay.

Comfortable and Well-Equipped Rooms
Each room at the hotel is furnished with a flat-screen TV, air conditioning, and a private bathroom with free toiletries, ensuring a cozy and relaxing experience.

Convenient Location
Located near major attractions like Al Hussainy Mosque and The Jordan Museum, Monument Suites provides easy access to explore the vibrant city of Amman.

Book your stay at Monument Suites for a memorable and convenient experience in Amman.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

4.7
Based on 3 reviews
Cleanliness: 5
Service: 3
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 4
C
Charles • partner
2
Pros:

Had prepaid reservation, hotel full when we arrived. Expedia states that refund is not possible. From reading feedback this is a repeat occurrence with this hotel. Avoid.

2025-05-17 • via Nuitee
T
Thomas
2
Don’t choose Monument Suites. Stay away.
Pros:

We had reservations but were turned away and were forced to stay somewhere else.

2025-03-31 • via Nuitee
A
Amal
10
Pros:

شكرا للاستقبال والخدمة الرائعة

2024-10-07 • via Nuitee