Esplanade Hotel

Hotels
8.4 (3087 reviews)
Fistral Beach , Newquay , gb

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Children allowed
Pets allowed

Facilities

Clubhouse
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good family amenities
Cons:
Cold showers
Overpriced restaurant
Issues with room temperature

Categories

Cleanliness
8.11
Some concerns regarding stains and maintenance on room items.
Service
9.08
Staff were consistently described as friendly, helpful, and willing to assist.
Location
9.12
Many reviews praised the hotel's location as excellent, being close to the beach.
Room Quality
8.07
Rooms were generally clean and spacious but some had issues with temperature control.
Amenities
8.1
Amenities were good but some reports noted outdated facilities like the swimming pool.
Value for Money
8.56
Mixed opinions, with some finding the restaurant quality overpriced.
Food and Beverage
7.61
Breakfast and dining experience did not meet expectations for some guests.
Overall Experience
8.58
General satisfaction, with several positives outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:22

Property Description

Stunning Atlantic Views and Family-Friendly Amenities

The Esplanade Hotel offers breathtaking views of Fistral Beach and the Atlantic Ocean. Guests can relax in the indoor child-friendly swimming pool, spa bath, and sauna. Enjoy fresh local cuisine at the Ocean View Restaurant and unwind in the Pebbles Bar with local ales and ciders.

Comfortable Rooms and Modern Amenities

Each spacious room features modern tiled bathrooms with complimentary bathroom amenities and a hairdryer. Contemporary wooden furnishings and a stylish purple feature wall create a welcoming ambiance for guests.

Surf School and Entertainment for All Ages

Home to the Quiksilver Surf School, guests can enjoy discounted surf lessons. The hotel also provides indoor and outdoor play areas, family Wii nights, and biscuit decorating activities. With Fistral Beach Surf School on-site and Newquay's attractions nearby, the Esplanade Hotel is the perfect family getaway.

Book now to experience a memorable stay at the Esplanade Hotel.

Important information:

The hotel does not accept payment made by American Express card.

Some rooms can accommodate dogs for an additional fee of GBP 15 per dog per night. Please confirm availability with the property prior to making your reservation.

When booking 6 rooms or more, different policies and additional supplements may apply.

Please note that dogs are not allowed in the following room types: Standard Single Room, Standard Double or Twin Room with Sea View, Family Room with Sea View, and Standard Single Room with Sea View.

Please note that we do not accept bookings from single-sex groups, such as all-male or all-female parties. We reserve the right to cancel such bookings if made.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3087 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
M
Michelle • couple • gb
8
2026-02-14 • via Nuitee
J
Jayshree • couple • gb
8
2026-02-13 • via Nuitee
K
Kelly • couple • gb
4
Disappointing
Pros:

Location

Cons:

Staff efficiency
Front of house were disinterested.
Cocktail bar closed to residents
Food awful

2026-02-12 • via Nuitee
B
Banaszewska • couple • gb
8
2026-02-11 • via Nuitee
R
Richard • couple • gb
5
Lovey place an hotel only thing let it down was the breakfast a coffee machines, must improve…
Pros:

Bedrooms need upgrades

Cons:

Property was fine could just do with upgrading a few things…

2026-02-10 • via Nuitee
E
Edward • extended_group • gb
4
Sadly I wouldn’t return, too noisy and couldn’t relax.
Pros:

Nice decor in communal areas

Cons:

Outside is unsightly and looks uninviting.
Parking is limited to 10 spaces otherwise you have to pay £15 for the hotel to remove a bollard in their own additional spaces.

Very noisy and housekeeping knocking on doors from 8:50am is poor.

Lots of noise from other guests and maintenance being carried out.

Dirty in bathrooms - found clumps of hair in multiple places which was really disgusting.

No temperature control in the room so cannot heat or cool the room.

Cocktail bar closed even though we were told it would be open to guests.

Small lift and very slow - take the stairs if you can.

2026-02-08 • via Nuitee
A
Aimi • family_with_children • gb
9
2026-01-26 • via Nuitee
M
Mary • couple • gb
8
2026-01-24 • via Nuitee
A
Ashling • family_with_children • gb
7
2026-01-24 • via Nuitee
C
Carys • family_with_children • gb
8
2026-01-23 • via Nuitee
S
Samantha • couple • gb
7
Pros:

The views was beautiful

Cons:

Parking issues, wrong information given by staff, heating broken in room, a
Although we were given a plug in one, a little too far from the main newquay town

2026-01-22 • via Nuitee
D
David • solo_traveller • gb
3
Will stay again!
Pros:

Great location and easy access to good atmosphere

Cons:

Room - not good. Bad nights sleep disturbance through the night. Made staff and reception aware on check out.

2026-01-20 • via Nuitee
T
Thi Van • family_with_children • gb
9
2026-01-19 • via Nuitee
M
Mohammed • family_with_children • gb
2
Won’t bother booking again rather sleep in a tent
Pros:

Close to the beach

Cons:

Poor customer service and unhygienic bathroom

2026-01-19 • via Nuitee
K
Karolina • couple • gb
5
It was a comforting stay, other than the waiting staff.
Pros:

When we arrived at the hotel and were presented with our room, it was dirty, the bathroom was dirty, we mentioned it to reception and as the cleaners weren't available until the morning, we got upgraded to a better room which was delightful. At the breakfast buffet you were able to help yourself to as much as you want. The overall hotel was quite nice, with a lovely view and foyer.

Cons:

As mentioned before our room was the first disappointing welcome, and I thought that it was going to be the only. Me and my partner came to this hotel to celebrate his birthday, next morning for breakfast the staff had forgotten our breakfast order. We waited 30 minutes for our breakfast to be served, which does not seem like long at all, but there were many other people that came in after us that were served within 10 minutes. When I mentioned it to the staff, they went to find our order and then did not tell us what had happened, the man I spoke to just walked out the kitchen to do his own thing. After another ten minutes we were then served. The pool is not as delightful as it seems, it was cold and full of people, which I think should be maintained how many people are in the pool. To top it off, the night before checking out and the night before my partners birthday, we went to the bar behind the reception desk, which was welcoming and comforting, however the man at the bar was a disgrace... petty talk and snarky comments, no respect at all, with his trousers hanging down. Not a sight you want to be seeing in a hotel.

2026-01-19 • via Nuitee
L
Lee • couple • gb
8
Overall ok
Pros:

Close to our Apartment

Cons:

The lift wasn’t working which was a problem plus there was a little girl staying at the same time and she was in a wheelchair and I felt for her

2026-01-19 • via Nuitee
J
Janet • couple • gb
10
A relaxing and delightful place to stay.
Pros:

The hotel was well appointed and had everything we needed and more. The whole place was extremely clean and tidy and the staff were very welcoming, friendly and helpful. The food was excellent.

Cons:

We liked everything about it. Nothing not to like.

2026-01-19 • via Nuitee
D
Donna • family_with_children • ie
7
2026-01-19 • via Nuitee
R
rob • couple • gb
9
2026-01-19 • via Nuitee
H
Hannah • family_with_children • gb
2
Rooms are unbelievably hot and kids run around unsupervised during meals as the dining hall is linked to the soft play!!
Pros:

The location and the decor!

Cons:

Kids running around screaming all around the hotel like it’s soft play!
Hated the soft play being next to the dinning area as you had young children running around through tables! It’s like soft play all the time! No quiet areas!
Rooms are boiling hot!! Even with a fan!

2026-01-19 • via Nuitee