Riverbank Hotel

Hotels
9.4 (59 reviews)
象山区苍松路3号 , Guilin , cn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent staff service
Spacious and clean rooms
Good location
Cons:
Cleanliness issues with bathrooms
Breakfast variety could be improved

Categories

Cleanliness
8.49
Some reviews mention cleanliness issues, particularly with shower maintenance and the presence of insects.
Service
9.96
Reviews repeatedly highlight the exceptional service and friendliness of the staff.
Location
9.5
Guests appreciate the convenient central location, though it's not exactly in the city center.
Room Quality
9.45
Rooms are described as spacious, clean, and inviting, contributing to a positive stay.
Amenities
9.48
Amenities such as laundry facilities and breakfast offerings were appreciated, though breakfast variety has room for improvement.
Value for Money
9.44
Guests commented on good pricing and value relative to the quality of service and accommodations.
Food and Beverage
8.99
Breakfast received mixed reviews, with some fulfilling experiences but noted limitations in variety.
Overall Experience
9.86
The experience was overwhelmingly positive with high recommendations despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:18

Property Description

Convenient Location: Located just 1.4 km from Guilin Railway Station, with popular attractions like Zhengyang Pedestrian Street and Seven Star Park within a short distance.

Modern Amenities: Enjoy air-conditioned rooms with flat-screen TVs, free WiFi, and a safety deposit box for a comfortable stay.

Traveler-Friendly Services: Benefit from a 24-hour front desk, shuttle service, room service, and car rental facility for a hassle-free experience.

Book your stay at Riverbank Hotel for a memorable Guilin getaway amidst tranquil surroundings and top-notch hospitality.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 59 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.86
A
ANA • solo_traveller • es
10
Pros:

Habitacion enorme, limpias. El personal y sobre todo Peggy fenomenal. Nos organizó la excursión a las terrazas de Longjhi y el rio Li. Nos facilitó todo, muchas gracias. No era céntrico pero en un Didi por poco dibero ibas al centro en poco tiempo

Cons:

Desayuno como pasa siemprr en China es difícil para los occidentales

2026-08-27 • via Nuitee
M
MARTA • solo_traveller • es
8
Muy bien calidad precio. Hablan ingles!
Pros:

Amabilidad,, ubicacion y limpieza. Tenia lavanderia y secadora gratis.

Cons:

Desayuno. Pero esto es un fijo en todo China. El desayuno hay que aguanttarse con lo que comen aqui. Intentan poner algun huevo frto y bacon pero no hah manera.

2026-08-26 • via Nuitee
L
lavinia • couple • it
9
Pros:

Pulizia, posizione , gentilezza dello staff

2026-08-26 • via Nuitee
G
Giulia • extended_group • ch
8
Pros:

great solution in Guilin

Cons:

the rooms are big and clean, while the hall and the breakfast room should be improved

2026-08-20 • via Nuitee
B
boesao • solo_traveller • es
10
Pros:

La amplitud de la habitacion y el servicio del personal.

2026-08-11 • via Nuitee
M
Mel • couple • be
10
Everything great, amazing owners!
Pros:

Everything great, amazing owners!

2026-08-09 • via Nuitee
A
Adelaide • couple • it
10
2026-08-03 • via Nuitee
X
Xi Gen • couple • au
9
Good!
Pros:

員工熱情❤️

2026-05-10 • via Nuitee
T
Tim • couple • gb
10
Go here if you stay in Guilin
Pros:

Fabulous stay. Highly recommended if you go to Guilin

Cons:

Nothing. Everything was super

2026-04-24 • via Nuitee
L
Laeticia • family_with_children • gb
10
Strongly recommend
Pros:

Everything was perfect

Cons:

N/A

2026-01-20 • via Nuitee
G
Gordon • extended_group • au
10
2026-01-20 • via Nuitee
A
Andrea • extended_group • de
7
Ganz okay.
Pros:

Frühstück kostenfrei, dafür okay. Aber nach 5 Tagen fehlt die Abwechslung.

Cons:

Betten nur auf Anfrage bezogen. Fußboden zu nass, nicht nachgetrocknet.

2026-01-07 • via Nuitee
R
rodrigo • couple • cl
10
Pros:

Good hotel to stay in Gulin.. the stuff even gives us gifts..

2025-12-18 • via Nuitee
S
Shannon • family_with_children • au
9
Lovely staff with nice rooms
Pros:

We loved our stay at the Riverbank Hotel. The staff was so incredibly sweet! Upon arrival, we were given free breakfast vouchers (delicious spread), tokens for the grab machine) and upon departure, we were gifted cookies. The rooms appear to be renovated recently and are modern and comfortable with a small sitting area and trike for kids.

2025-12-15 • via Nuitee
K
Ken • extended_group • hk
10
2025-11-30 • via Nuitee
國信 • family_with_children • tw
10
Pros:

櫃臺服務很好
早餐環境很好

Cons:

無

2025-11-28 • via Nuitee
A
Annie • couple • gb
10
Lovely staff, great sized room.
Pros:

The staff at the front desk were very lovely, the room was very clean and a great size (we booked a room with a king sized bed but the shower and rest of the space was also very large), and the breakfast included both Chinese and Western options.

Cons:

Nothing!

2025-11-13 • via Nuitee
T
Tamara • couple • cl
9
Pros:

Habitación amplia y linda.
Desayuno variado.

Cons:

En las habitaciones contiguas la gente fuma con la puerta abierta, por lo que todo el pasillo huele a cigarro y el olor entra también a la habitación.
Está lejos de la ciudad antigua. Ofrecen transporte de ida con horario establecido, pero para volver puede ser complicado.

2025-11-11 • via Nuitee
E
Evgenii • family_with_children • ae
10
Pros:

Thank you so much Peggy. She is an administrator in this hotel. Peggy you are the best! Peggy helped our family and our friends all time. She organised us an amazing service. Found us the driver who was with us for 2 days and also helped us. Guys, you are really amazing, kind and always goes to help. I recommend everyone this hotel and the Team! We remember for us !

2025-10-28 • via Nuitee
K
Karen • family_with_children • gb
9
We spent one night in Guilin whilst exploring the wider region. The hotel was perfect for our stay.
Pros:

The central location meant we could walk to shops and restaurants

2025-10-28 • via Nuitee