Hotel Alexander

Hotels
8.4 (3827 reviews)
Garbarska 18 , Kraków , pl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Variety in breakfast
Cons:
Small rooms
Cleaning issues
Poor breakfast quality

Categories

Cleanliness
8.29
Cleanliness was reported as acceptable, but issues regarding floor cleaning were noted.
Service
9.06
Staff was mentioned positively for being friendly and attentive, but issues with problem resolution were highlighted.
Location
9.3
Great location close to city center and attractions, highly praised in multiple reviews.
Room Quality
7.75
Rooms were generally comfortable, but some guests found them small with limited sound isolation.
Amenities
8.48
Amenities like a water dispenser and excellent breakfast were highlighted positively.
Value for Money
8.24
Perceived as a decent value but rated lower against expectations of a 3-star hotel.
Food and Beverage
7.79
Breakfast received mixed feedback, with some praising variety and others criticizing quality.
Overall Experience
8.26
General experience was good, though some aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:45

Property Description

Classical Rooms with Modern Amenities
Hotel Alexander, just 550 meters from Kraków’s Old Town, offers Business, Standard, and Premium rooms with classical décor and wooden furniture. Each room features heating, air-conditioning, work desk, free internet, satellite TV, minibar, and more.

Family-Friendly Environment
Children are welcomed at Hotel Alexander with a dedicated game room. Parents can relax while kids have a blast in a safe and entertaining space.

Prime Location for Exploring
Situated near iconic landmarks like St Mary’s Basilica and Wawel Castle, and with the Main Market just 500 meters away, Hotel Alexander is the perfect base for exploring Kraków's rich history and culture. Book now for an unforgettable stay!

Important information:

Payment by cash or credit card only. The hotel does not accept travelers checks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs PLN 6 per hour.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3827 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9.3
Room Quality: 7.75
Amenities: 8.48
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.26
M
mariajose1111 • solo_traveller • es
10
Muy bien
Pros:

Todo en general, la ubicación muy buena

2026-07-25 • via Nuitee
D
Davorin • family_with_children • si
10
2026-07-25 • via Nuitee
D
del rio • solo_traveller • hu
6
Pros:

Nos gusta la ubicación, el desayuno

Cons:

La habitación era muy simple, apesar de que era premiun, no tenía plancha para la ropa , y el personal de aseo muy descortés

2026-07-25 • via Nuitee
M
mariajose1111 • solo_traveller • es
10
2026-07-25 • via Nuitee
Дарʼя • couple • ua
9
Гарний готель. Нам апгрейднули номер, він був просторий, з ванною. Персонал привітний. Клімат система класна. Тільки хот
Pros:

Нам апгрейднули номер, він був просторий, з ваною. Персонал привітний.

Cons:

Сніданки хотілося б щоб були з більшим вибором.

2026-07-25 • via Nuitee
I
Izabela • solo_traveller • pl
10
Rewelacyjny hotel
Pros:

Czystość, przestronność, komfort snu i odpoczynku, pomocny i bardzo miły personel, przepyszne i różnorodne śniadanko

Cons:

Nie było takiej rzeczy

2026-07-25 • via Nuitee
K
Kateryna • couple • ua
10
Pros:

Чудове розташування. В номері дуже чисто, персонал привітний, швидко заселили після півночі. Сподобались сніданки. Все відмінно.

2026-07-24 • via Nuitee
L
lars • solo_traveller • se
8
Pros:

Väldigt Rent och fint. Bra frukostbuffe, rimligt pris. Lugnt och väldigt bra rum.

2026-07-23 • via Nuitee
R
Ronalds • solo_traveller • lv
7
2026-07-23 • via Nuitee
Y
Yolanda • extended_group • es
10
Pros:

Muy bien ubicado y excelente atención del personal.
Limpio, moderno y el desayuno es variado y de productos de calidad.

2026-07-23 • via Nuitee
M
maxdb • family_with_children • it
8
Giudizio generale positivo. Ottima la posizione.
Pros:

Albergo pulito, stanze confortevoli e silenziose. Vicinissimo al centro città. Buona colazione. Buon rapporto qualità-prezzo.

Cons:

Frigo bar vuoto. Sarebbe utile disporre di bevande e piccoli snack a buon prezzo.

2026-07-23 • via Nuitee
F
fabio • couple • it
9
Bello
Pros:

Nuovo e pulito

Cons:

Colazione Molto base è quella dolce abbastanza fredda e secca

2026-07-23 • via Nuitee
B
Boris • solo_traveller • sk
8
Pros:

2 dni pred príchodom sme boli informovaní hotelom o zmene podmienok parkovania, čo bola veľmi užitočná informácia.

Cons:

Mohli sme byť informovaní o plánovanej odstávke vody na celý deň vopred.

2026-07-23 • via Nuitee
G
Gabriele • extended_group • it
10
Ottima soluzione per visitare Cracovia a piedi. L’hotel è a due passi dalla piazza centrale e offre camere spaziose e pu
Pros:

Posizione strategica, stanza spaziosa e dí recente ristrutturazione, colazione

Cons:

Niente

2026-07-22 • via Nuitee
C
Chia-hui • family_with_children • tw
8
2026-07-22 • via Nuitee
L
Liberato • solo_traveller • it
9
Pros:

La posizione è il top

2026-07-21 • via Nuitee
R
Rodzeń • solo_traveller • pl
10
2026-07-21 • via Nuitee
K
Katrien • family_with_children • be
8
Pros:

Ideale locatie, dichtbij centrum van Krakau. Mooie kamer, goede bedden, uitgebreid ontbijt.

2026-07-21 • via Nuitee
M
Maciej • couple • ie
10
Bardzo dobry
Pros:

Obsługa recepcji, to profesjonaliści, którzy bardzo dobrze znają swoją pracę. Polecam ten hotel wszystkim, którzy chcą zwiedzić Kraków. Blisko do sukiennice oraz do Galwrii Krakowskiej.

Cons:

Nie bylo takiej rzeczy

2026-07-20 • via Nuitee
E
Encarna • family_with_children • es
8
hotel muy correcto, limpio, mobiliario nuevo,
Pros:

la habitación amplia, limpieza muy bien, ubicación cerca del centro a 10 min. andando

2026-07-19 • via Nuitee