Hotel Alexander

Hotels
8.4 (3685 reviews)
Garbarska 18 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Variety in breakfast
Cons:
Small rooms
Cleaning issues
Poor breakfast quality

Categories

Cleanliness
8.29
Cleanliness was reported as acceptable, but issues regarding floor cleaning were noted.
Service
9.06
Staff was mentioned positively for being friendly and attentive, but issues with problem resolution were highlighted.
Location
9.3
Great location close to city center and attractions, highly praised in multiple reviews.
Room Quality
7.75
Rooms were generally comfortable, but some guests found them small with limited sound isolation.
Amenities
8.48
Amenities like a water dispenser and excellent breakfast were highlighted positively.
Value for Money
8.24
Perceived as a decent value but rated lower against expectations of a 3-star hotel.
Food and Beverage
7.79
Breakfast received mixed feedback, with some praising variety and others criticizing quality.
Overall Experience
8.26
General experience was good, though some aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:45

Property Description

Classical Rooms with Modern Amenities
Hotel Alexander, just 550 meters from Kraków’s Old Town, offers Business, Standard, and Premium rooms with classical décor and wooden furniture. Each room features heating, air-conditioning, work desk, free internet, satellite TV, minibar, and more.

Family-Friendly Environment
Children are welcomed at Hotel Alexander with a dedicated game room. Parents can relax while kids have a blast in a safe and entertaining space.

Prime Location for Exploring
Situated near iconic landmarks like St Mary’s Basilica and Wawel Castle, and with the Main Market just 500 meters away, Hotel Alexander is the perfect base for exploring Kraków's rich history and culture. Book now for an unforgettable stay!

Important information:

Payment by cash or credit card only. The hotel does not accept travelers checks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs PLN 6 per hour.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3685 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9.3
Room Quality: 7.75
Amenities: 8.48
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.26
B
Bryony • couple • gb
9
The rooms were modern and up to date. The bath in the room was superb, used it twice during my stay. Staff were really f
Pros:

Brilliant location, 5 minute walk to the main square.

Cons:

I only wish there was a TV in the room but that’s just personal preference. Loved all of it!

2026-02-09 • via Nuitee
J
John • couple • gb
10
Very clean hotel and well situated from main square
2026-01-26 • via Nuitee
K
Katarzyna • extended_group • pl
10
2026-01-25 • via Nuitee
J
Joanna • family_with_children • pl
10
Pros:

Jak zwykle pełen komfort w centrum Krakowa😊 Przemiła Obsługa, wygodny pokój i przepyszne śniadania😊

2026-01-25 • via Nuitee
D
donald • couple • gb
10
Pros:

Clean friendly staff, enjoyable.

Cons:

All good.

2026-01-24 • via Nuitee
C
Chris • couple • gb
10
2026-01-24 • via Nuitee
S
Siarnik • solo_traveller • pl
10
2026-01-23 • via Nuitee
C
Chiara • family_with_children • it
9
2026-01-23 • via Nuitee
J
Julia • couple • pl
10
2026-01-23 • via Nuitee
O
Oskar • couple • pl
6
2026-01-22 • via Nuitee
S
Samuel • couple • sk
8
2026-01-20 • via Nuitee
A
Alison • couple • gb
10
Fantastic
Pros:

Breakfast very good
Location great

2026-01-20 • via Nuitee
J
János • couple • hu
10
2026-01-20 • via Nuitee
M
Michal • solo_traveller • sk
10
2026-01-20 • via Nuitee
N
Nahuel Ignacio • solo_traveller • ie
5
Pros:

Good cleaning. Polite and nice customer service. Front desk agents are 24hs available and they are very nice and kind.

Cons:

Old dated room for the price. Breakfast is just fine. Nothing special.

2026-01-20 • via Nuitee
H
Henry • family_with_children • no
8
2026-01-19 • via Nuitee
C
Christine • family_with_children • de
6
2026-01-19 • via Nuitee
D
Dominika • family_with_children • pl
10
Pobyt rodzinny w ślicznym miejscy.
Pros:

Bardzo miła obsługa hotelowa ,pokoje gościnne śliczne i pachnące. Śniadanka pyszne. Na pewno tam wrócimy.

2026-01-19 • via Nuitee
L
Loek • couple • nl
10
Aus wies beexoeken
Pros:

Top

Cons:

Niks ales toppie

2026-01-19 • via Nuitee
B
Bernadetta • family_with_children • gb
9
2026-01-19 • via Nuitee