Hotel Voilá Getsemaní

Hotels
9 (171 reviews)
Calle De Media Luna 9-44 Getsamani Cartagena , Cartagena de Indias , co

Facilities

Air conditioning
Swimming pool
Room service
Pets allowed
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleans rooms
Beautiful décor
Cons:
Overpriced for the standard
Noise issues at times
Inconsistent room quality

Categories

Cleanliness
8.89
Clean and well-maintained overall, though some mentioned minor issues.
Service
9.86
Staff were described as friendly and attentive, receiving high praise.
Location
9.4
Centrally located, close to important areas and attractions.
Room Quality
8.35
Some rooms needed refreshment and had minor comfort issues.
Amenities
8.38
Decent amenities but certain facilities were lacking or had issues.
Value for Money
8.84
Considered a bit overpriced by some, but overall reasonably valued.
Food and Beverage
8.89
Breakfast was noted as simple but tasty and satisfying.
Overall Experience
9.36
Positive feedback with joyful experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:41

Property Description

Prime Location in Getsemani District
Voila Getsemani is ideally located near Marbella Beach, Bocagrande Beach, and San Felipe de Barajas Castle, making it a perfect choice for travelers looking to explore the best of Cartagena de Indias.

Comfortable Accommodation
The hotel offers well-equipped rooms with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature balconies, providing guests with a relaxing space to unwind.

Relaxing Indoor Pool
Guests can enjoy a refreshing dip in the indoor pool, perfect for unwinding after a day of sightseeing in the vibrant city of Cartagena.

Experience the best of Cartagena at Voila Getsemani - book your stay now for a memorable and convenient visit!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 171 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
P
Paolo couple it
8
2026-02-14 via Nuitee
I
Isidora couple cl
10
Ideal para desconectarse y al mismo tiempo conectarse de todo el hermoso caos de Cartagena
Pros:

Es lindo el lugar el desayuno increíble el personal muy atento y las habitaciones a pesar de ser pequeñas fueron bastante funcionales. La ubicación era perfecta porque llegabas caminando a todas partes!

Cons:

Nada me gustó todo!!

2026-02-14 via Nuitee
E
ERICA couple it
10
Fantastic
Pros:

Location - cleaness- personnel very kind /

Cons:

Rooms are very small

2026-02-14 via Nuitee
E
ERICA couple it
8
I felt like a home
Pros:

Location - cleaness - courtesy of the personal- good breakfast -

Cons:

Nothing

2026-02-13 via Nuitee
A
Angelique couple be
9
2026-02-13 via Nuitee
M
Monica couple co
10
Pros:

La ubicación excelente, la comida deliciosa

Cons:

Falta míni nevera en la habitacion

2026-02-13 via Nuitee
D
Davide couple it
10
The perfect place
Pros:

We really enjoyed the hotel facilities. The staff was extremely friendly, and the location was perfect, just a few steps from the old town and close to all the main attractions.
I highly recommend this hotel.

2026-02-13 via Nuitee
L
Louis couple fr
7
Expérience mitigée à Carthagene.
Pros:

La chambre est magnifique (suite), le personnel très sympathique et l'emplacement est idéal.

Cons:

Le rapport qualité prix n'est vraiment pas top ! Nous sommes sur des prix très élevés par rapport aux prestations proposées.
Le petit déjeuner n'est vraiment pas bien.
Pendant tout le séjour, il y avait des travaux très bruyants dans la rue la journée et la nuit. Pas top pour se détendre (ou pour dormir...). Certes ce n'est pas la faute de l'hôtel, mais ça n'aide pas à apprécier l'endroit.

2026-02-12 via Nuitee
L
luz extended_group ar
1
Me robaron dinero de un cajón
Pros:

Buena ubicación e instalaciones

Cons:

A las 24 hs de irme del hotel me di cuenta que me faltaban 200 usd, cabe aclarar que el hotel no cuenta con cajas de seguridad. Dejé una billetera en un mueble de manera confiada. Hice el reclamo por teléfono y Mail, no solo demoraban en contestarme los mensajes sino que tampoco se hicieron cargo, argumentando que el personal no asumió haberme quitado el dinero, lo cual era de prever. Hubiera esperado una mínima atención, me siento desilusionada y estafada. No recomiendo para nada este lugar.

2026-02-12 via Nuitee
J
Jaime couple co
9
Estancia corta muy agradable
2026-02-09 via Nuitee
K
Knup couple ch
8
Pros:

Gute Lage, Sehr schön, nettes Personal...

Cons:

Wir sind verspätet in der Nacht angekommen. Eine Baustelle direkt vor dem Hotel, dadurch Hotel lange nicht gefunden.

2026-01-31 via Nuitee
S
Sandra couple fr
9
Très bien
Pros:

Super hôtel très bien placé et propreté rien à redire. Le petit cocktail de bienvenu était très sympa.

Cons:

Seul bémol les travaux dans la rue juste devant l'hôtel

2026-01-31 via Nuitee
K
Karl couple dk
8
Pros:

Clean, nice ambiance, friendly staff

Cons:

Bed is probably just 180cm, my feet stick out over the end.

2026-01-28 via Nuitee
J
Julien extended_group be
2
Pros:

L’établissement en lui-même est très bien et l’emplacement est idéal.

Cons:

Durant notre séjour nous avons été volés dans nos deux chambres qui étaient pourtant bien fermées à clé (uniquement de l’argent). Après plusieurs échanges sur place avec le personnel ils ont indiqué qu’ils allaient enquêter et vérifier les vidéos des caméras de surveillance mais celles-ci se sont révélées inutiles. La seule caméra de notre étage ne donne pas vers les chambres et il existe plusieurs moyens d’accéder aux étages sans passer devant les caméras.

Après leur enquête ils nous ont informés par mail qu’ils nous rembourseraient le montant volé mais cela n’a finalement été fait qu’en partie. Les échanges par mail avec l’établissement sont également compliqués avec parfois plusieurs semaines avant d’obtenir une réponse malgré les relances.

On nous a dit que c’était la première fois qu’un incident de ce type se produisait ce qui semble vrai au vu des commentaires mais cela mérite tout de même d’être signalé.

2026-01-27 via Nuitee
P
Peter couple de
9
Pros:

Very good breakfast, nice staff, beautiful room.

2026-01-25 via Nuitee
P
Pedro couple br
10
2026-01-22 via Nuitee
L
Luis couple co
10
Volvere
Pros:

El desayuno fue exelente , el hotel estaba bello me gusto el estilo traditional de Colombia

2026-01-20 via Nuitee
R
Raissa extended_group br
10
Ótima.
Pros:

Recepção ótima e atenciosa. Local organizado. Quartos confortáveis.

Cons:

Um secador de cabelos só no local, o que gerou atrito. Além disso, não possuem serviço de cozinha, o que pode ser um problema.

2026-01-19 via Nuitee
J
Jenni couple it
10
2026-01-19 via Nuitee
M
MALVINA couple gr
9
Pros:

The hotel is in an excellent location and is spotlessly clean. Great value for money and an excellent welcome drink. Everyone is very helpful!

The room did not have a hairdryer, but I went downstairs and they provided one. The breakfast is quite good.

Cons:

We were staying on the 5th floor, and for two consecutive nights the ceiling—which, as I understood, was made of plastic panels—had somehow come loose and was making an unbelievable amount of noise for several hours.

It took quite some time before I realized where the noise was coming from, but once I did, I obviously went downstairs both times to ask for it to be fixed. Each time it was repaired, but if I hadn’t gone down, I would have had to put up with that noise, as if there were construction work right next to my room.

Despite being on the 5th floor, when I went downstairs I naturally checked whether the noise could still be heard, and it could be heard even on the ground floor.

So I wonder whether they simply didn’t pay any attention until someone made a complaint or asked for it to be fixed.

2026-01-18 via Nuitee