Hotel Cassendra

Hotels
8.2 (1426 reviews)
38/A, Rajapihilla Mawatha , Kandy , lk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Beautiful views
Cons:
Limited breakfast options
Accessibility issues

Categories

Cleanliness
7.5
Several mentions of noise and cleanliness issues with towels and other materials in the building.
Service
8.7
Consistently praised staff, though some reviews mention the staff's lack of training in English.
Location
8
Mixed reviews about the location being hilly and inconvenient for some guests.
Room Quality
8.5
Rooms are described as spacious and comfortable with some luxury elements.
Amenities
8.5
New facility and good amenities despite some complaints about the lack of a lift.
Value for Money
8.2
Reviews indicate reasonable pricing for the quality provided.
Food and Beverage
7.8
Breakfast options limited, but some enjoyed the meal quality.
Overall Experience
8.4
Guests generally report a positive stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:28

Property Description

Luxurious Accommodation
Hotel Cassendra, a 4-star property in Kandy, offers a blend of comfort and style. Guests can enjoy spacious rooms with modern amenities, ensuring a relaxing stay.

Convenient Facilities
From a shared lounge to a restaurant, this hotel has everything to make your stay convenient. Benefit from free private parking, airport transfers, and a 24-hour front desk for all your needs.

Prime Location
Located near Kandy's top attractions like the Bogambara Stadium and Kandy City Center Shopping Mall, Hotel Cassendra is the perfect choice for travelers seeking both leisure and convenience.

Book now for an unforgettable stay at Hotel Cassendra in Kandy!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1426 reviews
Cleanliness: 7.5
Service: 8.7
Location: 8
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.2
Food and Beverage: 7.8
Overall Experience: 8.4
K
kristikamu • solo_traveller • ru
8
2026-08-27 • via Nuitee
L
Laura • extended_group • it
8
2026-08-24 • via Nuitee
R
Ravi • family_with_children • lk
10
Pros:

Stay at hotel Cassendra was a really good experience. From the check-in to check-out the staff was very welcoming and friendly. The dinner and the breakfast was awesome. Would like to specially mention Imantha at front desk and Pathum who served as meals, who were attending and fullfilling our needs. I would reccommend this place to anyone who is looking for a calm & friendly stay in Kandy.

2026-08-24 • via Nuitee
A
Alejandra • couple • ie
7
Confortable stay
Pros:

Big bedroom and comfortable bed.

Cons:

No lift however the staff helps you bring your suitcases up and down. Location up hill, need tuk tuk especially at night.

2026-08-24 • via Nuitee
H
Huan • solo_traveller • cn
10
Pros:

I stayed at this hotel on a mountain last night. It has fantastic views. There is a restaurant and outdoor balconies. The room is very clean. The bathroom is fully‑equipped with brand‑new facilities. The hotel is spotlessly clean and very quiet.specially thanks to Mr.Imantha

2026-08-23 • via Nuitee
A
Asfand • couple • pk
6
Bad experience facilities wise.
Pros:

The location is ideal.

Cons:

No amenities provided. Bedsheet was torn and wasn’t changed despite making up the room for 3 days.

2026-08-23 • via Nuitee
K
Kim • solo_traveller • au
10
Pros:

Staff were very attentive .Nicest hotel I've stayed in so far in sri lanka.Room was exceptional .Chef greeted us at every meal .Breakfast was beautiful

Cons:

Nothing to complain about.

2026-08-22 • via Nuitee
C
Carolina • couple • it
10
The stay at Hotel Cassendra in Kandy was truly perfect. The room was clean, tidy, and very spacious, with a small courty
2026-08-21 • via Nuitee
B
BIKRAM KUMAR • family_with_children • ae
10
Staffs are very cooperative, especially Dilrukshi receptionist. She is well behaved and very cooperative.
Pros:

Good location and great view and affordable price.

Cons:

No mention

2026-08-19 • via Nuitee
I
Irina • family_with_children • ru
10
Отличный отель. Персонал в лице Imantha нам помогли, спасибо им огромное. Жили в отеле напротив но здесь оказалось намно
Pros:

Все отлично

Cons:

Нет

2026-08-17 • via Nuitee
C
Charlotte • couple • nl
10
Geweldig!
Pros:

Geweldige locatie en heel aardig personeel! Met name Dilrukshi en Darshana hebben ons verblijf echt top gemaakt! De kamer was ook heel mooi, echt een enorm bed dat we graag thuis zouden willen hebben :)

2026-08-16 • via Nuitee
S
sancisi • solo_traveller • it
9
2026-08-15 • via Nuitee
K
Kymberly • extended_group • it
10
Pros:

The hotel was perfect and has all comfort ! Miss Dilrukshi help is Kindly with all our needs! Dinner and breakfast also good!

2026-08-15 • via Nuitee
P
Piraboo • solo_traveller • fr
10
2026-08-14 • via Nuitee
S
Sujeewa prasanna • solo_traveller • it
10
2026-08-12 • via Nuitee
S
Sujeewa prasanna • extended_group • it
10
2026-08-12 • via Nuitee
C
Chandrasekaran • couple • in
9
Pros:

Spacious room and clean.the service is excellent especially Imantha and Darshana attended immediately to any issues .and food also reasonably good.

2026-08-11 • via Nuitee
A
Ayesh • solo_traveller • lk
10
Imantha pathum is very friendly and treated us very kindly through the stay. He's very helpful and it's a great
Pros:

It's very calm and quite and very clean. We had a great stay at this hotel

2026-08-10 • via Nuitee
G
gerard • couple • nz
10
Good value for money. Location good, only a small cost in tuk tuk to town
Pros:

Great location, room good size for two, small balcony gave a sense of space. Very friendly staff - front desk Dilrukshi very welcoming and helpful - thanks

Cons:

Nothing to note here

2026-08-09 • via Nuitee
D
Dinesh • extended_group • in
10
Pros:

EXCELLENT SERVICE SPARKLING CLEAN ROOMS AND COMFY BED

Cons:

ROOM SERVICE

2026-08-07 • via Nuitee