Shangrila hotel

Hotels
6.3 (22 reviews)
Paschim magic stand , Itahari , np

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Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great hospitality
Delicious food
Cons:
Poor cleanliness
Location noise from roadside

Categories

Cleanliness
3.26
The room wasn't properly clean and neat, and the bathroom was also not clean.
Service
7.23
The hospitality was top-notch with friendly and helpful staff.
Location
6.27
Only location mentioned positively; the hotel is near the roadside.
Room Quality
6.72
The room was clean, cozy, and comfortable.
Amenities
7.75
The amenities were sufficient for a comfortable stay.
Value for Money
5.91
The experience offers good value considering the food and service.
Food and Beverage
7.76
The food was delicious, with highlights from the Nepali cuisine.
Overall Experience
5.53
Overall, a wonderful experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:28

Property Description

Luxurious Rooms with Modern Amenities
Indulge in comfort with private bathrooms, free WiFi, air conditioning, and flat-screen TVs in every room.

Dining Experience
Savor delicious Indian cuisine at the on-site restaurant and unwind with a refreshing drink at the hotel bar.

Convenient Location
Located just 22 km from Biratnagar Airport, enjoy easy access and complimentary private parking during your stay.

Book now to experience luxury and convenience at Shangrila Hotel in Itahari.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.3
Based on 22 reviews
Cleanliness: 3.26
Service: 7.23
Location: 6.27
Room Quality: 6.72
Amenities: 7.75
Value for Money: 5.91
Food and Beverage: 7.76
Overall Experience: 5.53
S
sanjay • couple • np
4
2026-02-26 • via Nuitee
K
Kumar • extended_group • in
8
2025-09-09 • via Nuitee
P
Pramod • solo_traveller • np
5
2025-08-03 • via Nuitee
K
Khadka • couple • np
2
2025-07-07 • via Nuitee
M
Magar • young couple • np
10
Exceptional
Pros:

I recently stayed at **Hotel Shangrila** and had an absolutely wonderful experience! We had booked the room online, and to our surprise, it was even better than expected. The room was clean, cozy, and comfortable — the bed and shower were great, the toilet was neat, and the AC worked perfectly.

Even though the hotel is near the roadside, the rooms were soundproof enough that we weren’t disturbed at all — probably due to noise-cancelling doors. The hospitality was top-notch — from reception to room service, everyone was friendly and helpful.

The restaurant was another highlight. After returning from India after a long time, having such tasty Nepali food felt amazing. The chowmein, momo
, wings, and lollipop were absolutely delicious. For dinner, we tried the chicken thali set, and it was just perfect — full of flavor and served hot.

I highly recommend Hotel Shangrila to all travelers looking for a clean, comfy, and food-friendly stay in Nepal. Will definitely be visiting again!

2025-06-30 • via Nuitee
K
Kumar • with friends • in
3
Poor
Pros:

Only the location.

Cons:

Room wasn't properly clean and neat. It looked as if the room was closed for many days. Bathroom too.was not clean .

2025-06-14 • via Nuitee
A
Arun • group • in
6
Pleasant
Cons:

Claustrophobic

2025-06-03 • via Nuitee
S
Santosh • family with young children • np
4
Awful
Pros:

Dirty king

Cons:

Dirty king

2025-04-29 • via Nuitee
S
Subasxyz • young couple • np
10
Exceptional
2025-03-10 • via Nuitee
S
Sirajum • with friends • in
4
Disappointing
2025-01-23 • via Nuitee
B
Bnc • review category business travellers • ae
2
Very poor
2025-01-04 • via Nuitee
A
Atma • group • np
8
Very good
Pros:

Hospitality & humbleness of the staff.

2024-12-08 • via Nuitee
R
Rajesh • young couple • np
4
Disappointing
Pros:

Location

Cons:

Room facility
Staff behavior

2024-12-07 • via Nuitee
N
Niraj • solo traveller • np
4
Disappointing
2024-11-29 • via Nuitee
R
Raut • young couple • np
5
Price Was Different Then mentioned but was good fare
Pros:

nothing

Cons:

washroom was smelly

2024-11-22 • via Nuitee
M
Marathe • review category business travellers • in
5
Passable
2024-11-17 • via Nuitee
P
Paudel • family with young children • np
9
Superb
Pros:

The staff is very good

Cons:

Nothing

2024-09-13 • via Nuitee
N
Narender • young couple • in
10
Exceptional
2024-09-01 • via Nuitee
R
Rakesh • review category business travellers • np
8
It was overall good experience...
Pros:

Facility

Cons:

Q telephone to call and order

2024-08-30 • via Nuitee
N
Nitesh • young couple • np
9
Superb
2024-08-05 • via Nuitee