hostal ollantaytambo apartments

Hotels
8.1 (209 reviews)
Calle convención # 126 - Ollanta , Ollantaytambo , pe

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Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Front desk (limited hours)
Accessible train station shuttle
No accessible train station shuttle

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Issues with cleanliness
Inconsistent water availability

Categories

Cleanliness
6.93
Several comments indicate that cleanliness was a concern, especially in the bathrooms.
Service
9.4
Generally positive comments about staff being attentive and helpful.
Location
8.94
Location is mentioned positively in several reviews, highlighting its convenience.
Room Quality
7.39
Mixed comments suggest some rooms were comfortable while others had issues.
Amenities
6.92
Some reviews pointed out a lack of essential amenities like hot water consistently.
Value for Money
8.38
The pricing received some positive notes, suggesting decent value.
Food and Beverage
8.43
Breakfast received generally positive remarks, despite some complaints about its variety.
Overall Experience
8.4
Most reviews reflect a generally satisfactory experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:33

Property Description

Mountain Views Rooms

Enjoy breathtaking mountain views from select rooms at Hostal ollantaytambo apartments. Each room is equipped with a private bathroom for your comfort and convenience.

Terrace and Room Service

Relax and unwind on the terrace while enjoying room service at your fingertips. Take in the fresh air and beautiful surroundings during your stay.

Concierge Service

Let us assist you in exploring the area with our helpful reception staff ready to provide you with all the information you need for a memorable experience.

Experience comfort and convenience at Hostal ollantaytambo apartments. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.1
Based on 209 reviews
Cleanliness: 6.93
Service: 9.4
Location: 8.94
Room Quality: 7.39
Amenities: 6.92
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.4
G
Gonzalo • couple • cl
8
Buena relación precio-calidad
Pros:

Excelente ubicación y amabilidad del personal

Cons:

Habitaciones con humedad por la poca ventilación.

2026-05-15 • via Nuitee
A
Arana • solo_traveller • pe
5
Pros:

Nada

Cons:

La ducha no tenia cortina y a la hira de bañarse se mojaba todo. Tuvimos que pedir toallas y papel higienico. Los tomacorrientes no funcionaban, las lamparas no tenian donde conectarse. No habia nadie que nos atendiera, teniamos que esperar a que alguien llegara.

2026-05-15 • via Nuitee
G
Green • solo_traveller • co
9
2026-05-13 • via Nuitee
C
Cabanillas • couple • pe
10
2026-05-08 • via Nuitee
L
Line • couple • ch
8
2026-05-03 • via Nuitee
F
FREDDY • solo_traveller • fr
4
2026-04-27 • via Nuitee
J
Johnny Alberto • solo_traveller • ca
4
Great location, mediocre service
Pros:

The view from the room was stunning, the location was great and the bed was comfy.

Cons:

The check-in process was gruesome, no one was on site to open the door....Later, they refused to take credit card payments until we insisted repeatedly. The included breakfast was nowhere to be seen....we had to beg for the wifi password.

2026-04-24 • via Nuitee
E
Erick • couple • ec
10
2026-04-14 • via Nuitee
N
Nozomi • couple • jp
9
Pros:

部屋がコンパクトで荷物が広げられないが、コストパフォーマンスは非常に良い。日本人から見ても風呂場、水回りは綺麗で熱いシャワーも出るし、窓からの山景色もよい。（部屋割りによると思う）Wi-Fiもかなり早い。朝食も値段を考えれば充分。立地もよい。クスコから乗合バンで来て降ろされる場所から徒歩5分程、宿からマチュピチュ行きの鉄道駅までも徒歩20分程で行ける。

Cons:

Googleの口コミがかなり低く腹を立てている人も多いようだが、この値段でホテル並みのホスピタリティを求めるのは酷。宿泊者側の工夫とマインドセット次第。
まずこの宿にはスタッフが常駐していないので、姉妹店のQorisonqo INN ollantaytamboでチェックインを伝えるとよい。私達が行った時も建物に鍵が掛かっていて入れなかった。
姉妹店にいるスタッフは10歳前後の子供かお手伝いさんで、子供にパスポートを見せながら名前を伝えると、お母さんらしき人に電話で連絡を取ってくれた。再度宿泊先の建物に一緒に戻り、そこで支払いを済ませると部屋番号を教えてくれた。
それ以外の案内は特にないので、Wi-Fiは階段のところにあったルーターの裏を見てパスワードを認識した。朝食は建物に食事場がないことを察して翌朝姉妹店の方に向かい、別の建物に泊まっている者であることを理解してもらうために部屋の鍵を自主的に見せた。朝食は行ってから作ってくれるので提供までに15分程かかります。
特に滞りのない滞在で満足しています。

2026-04-11 • via Nuitee
G
Gabriel • couple • ar
8
2026-03-31 • via Nuitee
L
LORENA ESTEFANY • solo_traveller • pe
8
2026-03-25 • via Nuitee
G
Gibaja • family_with_children • pe
8
Pros:

Buen desayuno, buena ubicación, céntrica y cerca a todo.

Cons:

Ubicación

2026-03-22 • via Nuitee
M
Marcos • couple • pe
10
Pros:

Muy buena ubicación la srta que atiende muy amable

Cons:

.

2026-03-16 • via Nuitee
E
EDWIN • solo_traveller • pe
10
Excelente
Pros:

Confort

Cons:

Nada

2026-03-16 • via Nuitee
F
Fermny Arturo • couple • pe
8
2026-03-10 • via Nuitee
D
Dominique • extended_group • pe
6
2026-03-06 • via Nuitee
S
Sofia • couple • cl
6
Pros:

Muy buena ubicación. A muy pocos minutos del sitio arqueológico y a distancia caminable de la estación de trenes.
El precio. Es una opción muy barata.

Cons:

El desayuno no era en el mismo hostal, había que ir a otro.
El personal no estaba en el hostal, ni cuando llegamos ni cuando hicimos check out.

2026-03-03 • via Nuitee
M
Matheus • couple • br
8
Pros:

A localização é ótima! As instalações são boas também.

Cons:

O único problema foi a porta do banheiro que estava quebrada e não se mexia.

2026-03-02 • via Nuitee
M
Mariecat26 • family_with_children • ca
8
Au pieds des ruines
Pros:

Lits tres confos, la chambre est petite, parfait pour une nuit ou deux. Vraiment juste a cote des ruines d’ollantaytambo. Le dejeuner a l’autre auberge est bien et sur la route pour aller prendre le train.

Cons:

Le check in a 14h c’est un peu tard surtout quand il n’y a personne d’autres dans les logements. Nous avons pu deposer nos gros sacs en attendant, mais ca ecourte un peu le temps de visite par contre. Pour le reste tout etait ok

2026-02-25 • via Nuitee
D
David • couple • at
8
2026-02-23 • via Nuitee