Faedra Residence

Hotels
8.8 (123 reviews)
14 Agion Deka & Eisodion 7 Chania Crete Agion Deka 14 , Chania Town , gr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Car hire
See all facilities

Review Highlights

Pros:
Great location
Beautiful design
Helpful staff
Cons:
Cleanliness issues
Poor customer service
Room downgrade

Categories

Cleanliness
6.51
The presence of woodworm and bugs in the room reflects a serious cleanliness issue.
Service
9.48
Reception staff provided an alternative room quickly, but overall customer service was perceived as lacking during the stay.
Location
10
The hotel is in a prime location, right in the heart of the old town.
Room Quality
8.47
The alternative room was smaller and dated compared to the originally booked room, impacting the overall room experience.
Amenities
8.99
Facilities like the rooftop and bar were appreciated, but there were minor issues with furniture.
Value for Money
7.96
Given the woodworm issue and room downgrades, guests felt they did not receive the value expected for the price paid.
Food and Beverage
10
The bar was mentioned positively, although specific food options were not reviewed.
Overall Experience
9.01
Despite high expectations, the stay was significantly marred by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:51

Property Description

Central Location in Chania Town
Faedra Residence, situated in the heart of Chania Town, offers easy access to popular attractions like Koum Kapi Beach and Chania Old Venetian Harbour.

Comfortable and Well-Equipped Rooms
Each room at Faedra Residence is thoughtfully designed with a coffee machine, flat-screen TV, and air conditioning. Guests can enjoy the convenience of a private bathroom with free toiletries and some rooms even feature a balcony.

Convenient Amenities and Services
The hotel provides airport transfers and bicycle rental services, ensuring a hassle-free stay for guests. Additionally, the proximity to Nea Chora Beach and Kucuk Hasan Mosque adds to the appeal of this charming property.

Book your stay at Faedra Residence for a memorable experience in Chania Town.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 123 reviews
Cleanliness: 6.51
Service: 9.48
Location: 10
Room Quality: 8.47
Amenities: 8.99
Value for Money: 7.96
Food and Beverage: 10
Overall Experience: 9.01
A
Anna • solo_traveller • at
10
2026-05-15 • via Nuitee
M
mathilde • solo_traveller • fr
6
Pros:

La chambre est magnifique, les lits confortables, la douche agréable

Cons:

Compliqué de trouver la chambre. Les informations à ce sujet ne sont pas claires du tout. Nous avons vu une seule personne durant notre séjour de 2 nuits. Nous avons eu un minuscule flacon de gel douche alors que nous étions trois pour 2 nuits. Et deux doses de café pour le même nombre de personnes et même durée de séjour. Impossible de réclamer quoi que soit le lendemain car l établissement était fermé et nous n en avions pas été informé. Dommage

2026-05-15 • via Nuitee
M
Mary-Jane • solo_traveller • gb
2
DO NOT STAY HERE.
Pros:

The location was close to everything, and the room was quite large, which was perfect.

Cons:

When I first checked in, absolutely no information or confirmation was asked, I was just handed the room key with very little conversation, which immediately raised security risks. The room was nowhere near sound proof, I had no hot water for half of my stay, the WIFI did not reach my room, and I did not have a functioning "rainfall" shower. There was also a constant leak under the toilet drain, shower dial faulty, shower drain blocked, broken blinds, and the safety deposit box was not big enough to put large devices such as my iPad in. When I complained to staff they simply told me they couldn't do anything. Furthermore, the hair dryer they included in my room was faulty, emitting flames, sparks, and smoke when I used it blowing all the electrics in the hotel. Nobody came to check on me even though it made an insanely loud bang. I also did not have the 'included' iron, slippers, or electric kettle. For the price I paid, I did not receive the majority of the facilities advertised.

2026-05-11 • via Nuitee
I
Iryna • couple • pl
10
Супер
Pros:

Все

Cons:

Нет такого

2026-04-25 • via Nuitee
Ειρήνη • solo_traveller • gr
4
2026-04-23 • via Nuitee
F
fouraki • couple • gr
10
2026-04-08 • via Nuitee
S
Sam • couple • gb
10
Perfect
Pros:

Huge apartment in the heart of the old town with everything you need!

2026-04-06 • via Nuitee
S
Sofia • couple • gr
8
2026-01-20 • via Nuitee
T
theofanis • couple • gr
8
2026-01-19 • via Nuitee
C
Coralie • couple • fr
3
Très déçus, nuisance sonore forte et lumière dans la chambre.
Pros:

Bonne proximité avec le centre ville de La Canée.

Cons:

Pas de parking à proximité.
Pas de volet opaque, jour dans la chambre.
Bruit extrême toute la nuit, obligée d’acheter des boules quies.

2026-01-19 • via Nuitee
P
Panagiotis • couple • gr
6
2026-01-19 • via Nuitee
A
antonia • couple • kh
8
2026-01-19 • via Nuitee
F
Fanney Long • couple • is
9
2026-01-15 • via Nuitee
M
Mixaela • couple • gr
9
2026-01-12 • via Nuitee
S
Spyridon • solo_traveller • gr
10
Pros:

Καταπληκτικό κατάλυμα από όλες τις απόψεις.

Cons:

Δεν υπήρχε κάτι το αρνητικό.

2026-01-06 • via Nuitee
Νικόλαος Γ. • couple • gr
10
2026-01-03 • via Nuitee
S
Sofia • extended_group • gr
8
2025-12-24 • via Nuitee
G
Georgia • couple • gr
3
2025-12-21 • via Nuitee
T
Tallada • couple • gb
9
2025-11-27 • via Nuitee
P
Peter • family_with_children • de
10
2025-11-24 • via Nuitee